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Modern Milkman US Reviews 

648
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 634 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fresh dairy products, organic vegetables, and tasty bakery items, noting that the rich flavor far surpasses standard supermarket options. People find the weekly doorstep delivery extremely convenient, often mentioning the punctual service, respectful drivers, and helpful real-time communication updates regarding arrivals. Some reviewers were not happy with delivery errors, mentioning that parcels were occasionally left in the wrong spot during hot weather, delayed, or missed completely. Others also noted occasional practical challenges with managing recurring schedules, adjusting order quantities, or dealing with unexpected automatic renewals.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the delicious taste and high... See more

Delivery service

Clients share profound satisfaction with the delivery service, frequently highlighting punctual arrival... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the fresh dairy items,... See more

Service

Customers had positive experiences with service, consistently praising the dependable weekly deliveries and... See more

Order

Reviewers express mixed feelings regarding their order experiences, with some customers praising the easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cute saleswomen came through our neighborhood wearing cow costumes, how could I resist. I'm into my third week of the service. The product quality is excellent: my weekly order is milk and eggs, and h... See more

Company replied

Rated 5 out of 5 stars

The response regarding my worry for an absence of a product was promptly explained and was explained clearly. The response was written kindly which I appreciate so much. Your team is doing great work... See more

Rated 5 out of 5 stars

I was just saying how much I missed the idea of fresh milk being delivered to your doorstep like the movies! Haha! I was so pleased to have met the two amazing reps in the cutest milk/cow outfits lite... See more

Company replied

Rated 5 out of 5 stars

I receive my delivery every Saturday from The Modern Milkman and I am extremely happy with the service. The staff are always friendly, helpful and very understanding. They genuinely care about the... See more


Company details

About Modern Milkman US

Written by the company

Shop sustainably with confidence

Fresh groceries delivered to your doorstep

We source quality, bringing farm to doorstep freshness with every delivery. By partnering with trusted local farmers, bakers, and producers, we deliver food you can feel good about serving your family.

Choose your weekly essentials from our range of farm fresh milk, eggs, bread, juices, and more. We deliver once a week during the day based on your area, and you can track every order.

Edit your order up to one day before delivery, pause anytime, and enjoy the flexibility of no contracts.

We proudly offer milk and juices in returnable glass bottles to help reduce waste while bringing back the freshness you remember.

Fresh food. Less waste. Delivered simply.


Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

648 reviews

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4.4

All reviews

(648)

642 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love getting the items to my house…

I love getting the items to my house versus going to the store. Every product that I have tried has been great. I like that they have gluten free items because I have Celiac. The Delivery Service has been fantastic on time or earlier. The service is outstanding and they do respond right away to any concerns or questions. I definitely recommend this Service.

7 August 2026
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Reply from Modern Milkman US

Hi Nereida,

Thank you so much for the glowing review! I am thrilled to hear how much easier home delivery is making your routine and that our gluten-free options are hitting the mark for you. Knowing you can trust our products and that our delivery and support teams are taking such great care of you means the absolute world to us.

Thank you for being a wonderful part of The Modern Milkman family and recommending us!
Irene

Rated 5 out of 5 stars

Great service.

Great service.

7 August 2026
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Reply from Modern Milkman US

Hi Candice,

Thank you so much for the great review! We are thrilled to hear that you're enjoying our service. Delivering smooth, reliable service and fresh local products is what we're all about.

I truly appreciate your support!
Irene

Rated 5 out of 5 stars

Great products

Great products, friendly, easy to use website. Love that they locally source.

7 August 2026
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Reply from Modern Milkman US

Hi Kerry,

Thank you so much for the brilliant review! I am thrilled to hear that you're loving our products, finding the website easy to use, and enjoying our delivery service. Supporting local farmers and suppliers is at the core of what we do, so hearing your appreciation means everything to us.

Thanks for being a fantastic part of The Modern Milkman family!
Irene

Rated 1 out of 5 stars

I NEVER RECEIVED MY ORDER

I NEVER RECEIVED MY ORDER. PLEASE DO NOT CHARGE MY CREDIT CARD.
Diana

4 August 2026
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Reply from Modern Milkman US

Hi Diana,

Thank you for sharing your feedback. I completely understand your concern and investigated your account. After reviewing, no product was placed for delivery, and the charge on your statement was actually for a driver tip that was submitted.

I have also sent you an email to provide further details and assist you directly.

I appreciate your business and look forward to serving you again soon.
Irene

Rated 5 out of 5 stars

So far so good!!

So far so good!!! Enjoying the products very much and delivery is super easy!

6 August 2026
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Reply from Modern Milkman US

Hi Delaina,

Thank you so much for the brilliant review! I am thrilled to hear that you're loving the products and that our delivery service is making life super easy for you. Smooth, reliable service and great local produce are what we aim for every time.

I truly appreciate your support!
Irene

Rated 5 out of 5 stars

Quality beyond compare!

Order was accurate, on time, and quality beyond compare! Also thrilled to support small local farms and businesses.

6 August 2026
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Reply from Modern Milkman US

Hi Sharon,

Thank you so much for the glowing review! I am thrilled to hear that your order arrived accurately and on time, and that the quality exceeded your expectations. Helping incredible local farms and small businesses thrive is at the heart of everything we do, so your support means the world to us.

Thanks for being such a wonderful part of The Modern Milkman family!
Irene

Rated 5 out of 5 stars

Great customer service

Customer support was prompt, helpful and took care of everything with one request!

5 August 2026
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Reply from Modern Milkman US

Hi Tyler,

Thank you so much for the brilliant review! I am thrilled to hear that our support team got everything sorted for you quickly and easily in just one request. Providing fast, helpful service is always our goal.

I truly appreciate your feedback and support!
Irene

Rated 4 out of 5 stars
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Reply from Modern Milkman US

Hi there,

Thanks so much for your review, we're glad to hear you're enjoying the ease of amending your orders at the click of just a few buttons. Thanks for your support

Rated 5 out of 5 stars

Driver was nice and explained weekly…

Driver was nice and explained weekly drop off! Milk was good, I also got the chocolate pudding which was delicious, and I definitely recommend!

5 August 2026
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Reply from Modern Milkman US

Hi Joyce,

Thank you so much for the brilliant review! We are delighted to hear that your driver gave you a warm welcome and explained how the weekly round works. It's awesome to know the fresh milk and delicious chocolate pudding hit the spot—that pudding is definitely a customer favorite!

Thank you for the recommendation and for being a great customer!
Irene

Rated 5 out of 5 stars

Delivery is always on time.

Delivery is always on time.
Love the Milk, so much better than Stop and Shop brand.
So Fresh tasting.

1 August 2026
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Reply from Modern Milkman US

Hi Gail,

Thank you so much for the fantastic review! We are thrilled to hear that your orders always arrive right on time and that you can taste the fresh difference compared to store brands. Bringing top-quality, delicious fresh milk straight to your door is what we're all about.

We really appreciate your support!
Irene

Rated 5 out of 5 stars

Ease of ordering

I am enjoying the products I have chosen to receive and especially like that they get delivered to my door.

31 July 2026
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Reply from Modern Milkman US

Hi Patricia,

Thank you so much for the wonderful review! We are thrilled to hear how much you're enjoying your products and that doorstep delivery is making things so convenient for you. Bringing fresh quality items right to your door is what we're all about.

We truly appreciate your support!
Irene

Rated 3 out of 5 stars

Farmer's box disappointing

I didn''t feel the price of the farmer's produce box was worth the price. We only ate 2 of the 4 ears of corn since the flavor was somehow 'off'. There wasn't any hint of the sweet summer taste you'd expect this time of year. The 1 large tomato included began to turn within 2-3 days.

1 August 2026
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Reply from Modern Milkman US

Hi Marie,

Thank you for your feedback. We're very sorry the corn and tomato in your produce box didn't meet our usual quality standards! We take this seriously and have raised it to the relevant team and credited your account for the affected items.

I have also sent you an email so we can ensure there is no outstanding issue with your account.

Thanks for helping us improve!
Irene

Rated 5 out of 5 stars

Delivery is accurate on time and the…

Delivery is accurate on time and the driver is polite and fast. The products we buy are delicious.

2 August 2026
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Reply from Modern Milkman US

Hi Angelina,

Thank you so much for the fantastic review! We are thrilled to hear that your orders are arriving right on time and that our delivery team made a great, polite impression. Knowing you find the products delicious makes our day.

We really appreciate your support and look forward to your next delivery!
Irene

Rated 5 out of 5 stars

I absolutely love everything so far

I absolutely love everything so far! The pizza, the chicken pot pie (OMG!), all the veggies! Thank you!

1 August 2026
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Reply from Modern Milkman US

Hi Ekaterina,

Thank you so much for the glowing review! We are absolutely thrilled to hear how much you're loving everything; that chicken pot pie is definitely a fan favorite! Bringing delicious, fresh food and veggies straight to your door is what we love to do.

We really appreciate your support and can't wait for your next order!
Irene

Rated 5 out of 5 stars

Good food

Good food, and delivery services excelent.

30 July 2026
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Reply from Modern Milkman US

Hi Mirtha,

Thank you so much for the great review! We're thrilled to hear that you enjoyed the food and had an excellent delivery experience with us. Bringing top-quality produce and reliable service to your doorstep is what we're all about.

We really appreciate your support!
Irene

Rated 5 out of 5 stars

Fresh Products

The products are good, but my first order was delivered to my neighbors house, it was ok my neighbor didn't mind be stopping by to say hello!

30 July 2026
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Reply from Modern Milkman US

Hi Christine,

Thank you so much for the review! We're glad to hear you enjoyed the products, though we apologize that your first delivery ended up at your neighbor's door! We appreciate your great attitude and are glad it gave you a chance to say hello. I can see that this has been raised with the relevant team to ensure future orders land right on your doorstep and that you are credited for the affected delivery.

We really appreciate your support!
Irene

Rated 1 out of 5 stars

Poor Customer Service

I never received my order. Sent you two inquiries and got no satisfaction. So have cancelled membership and future orders. Waiting for a refund if not going to get my order.

31 July 2026
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Reply from Modern Milkman US

Hi Robert,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your missing order and the frustration caused by this experience.

We take non-delivery reports very seriously and have investigated this immediately. I have raised this directly with our delivery team and the assigned driver to investigate what went wrong and ensure it does not happen again. I have issued a full refund for both your order and your membership fee.

I have also sent you an email to ensure that there is no outstanding issue on your account.

We appreciate your feedback and for helping us improve our service.

Kind regards,
Irene

Rated 5 out of 5 stars

I love all the items

I love all the items. Especially the milk. I have never drank a milk that did not up set my tummy. But yours never and I just love the taste too the chocolate milk is so good. So glad I tried. I will never buy store bought again.

31 July 2026
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Reply from Modern Milkman US

Hi Julie,

Thank you so much for such a wonderful review! Hearing that our milk is gentle on your stomach and that you're loving the chocolate milk means the world to us! Knowing we've won you over from store-bought milk is the best compliment we could ask for.

Welcome to the family, and thanks for being such a great customer!
Irene

Rated 5 out of 5 stars

Very happy with the experience

Very happy with the experience. Love getting local fresh products direct.

31 July 2026
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Reply from Modern Milkman US

Hi Debra,

Thank you so much for the glowing review! We are thrilled to hear how much you're enjoying your experience and getting fresh, locally sourced products delivered straight to your door. Connecting our community with fantastic local produce is what we're all about.

We really appreciate your support!
Irene

Rated 5 out of 5 stars

Product is unbelievably delicious

Product is unbelievably delicious. The delivery is always within the time frame given. The delivery people are respectful of my property and always leave my order on my deck. Easy for someone like me. A little old, a little slow. 😊

29 July 2026
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Reply from Modern Milkman US

Hi Tarah,

Thank you so much for such a lovely review! We are absolutely thrilled to hear how much you love the products and that our delivery team is taking great care of you by leaving your orders right on your deck. Making fresh deliveries easy, safe, and convenient for you is what we're all about.

We really appreciate your support and look forward to your next order!
Irene

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