Cute saleswomen came through our neighborhood wearing cow costumes, how could I resist. I'm into my third week of the service. The product quality is excellent: my weekly order is milk and eggs, and h... See more
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Review summary
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The response regarding my worry for an absence of a product was promptly explained and was explained clearly. The response was written kindly which I appreciate so much. Your team is doing great work... See more
I was just saying how much I missed the idea of fresh milk being delivered to your doorstep like the movies! Haha! I was so pleased to have met the two amazing reps in the cutest milk/cow outfits lite... See more
Company replied
I receive my delivery every Saturday from The Modern Milkman and I am extremely happy with the service. The staff are always friendly, helpful and very understanding. They genuinely care about the... See more
Company details
About Modern Milkman US
Written by the company
Shop sustainably with confidence
Fresh groceries delivered to your doorstep
We source quality, bringing farm to doorstep freshness with every delivery. By partnering with trusted local farmers, bakers, and producers, we deliver food you can feel good about serving your family.
Choose your weekly essentials from our range of farm fresh milk, eggs, bread, juices, and more. We deliver once a week during the day based on your area, and you can track every order.
Edit your order up to one day before delivery, pause anytime, and enjoy the flexibility of no contracts.
We proudly offer milk and juices in returnable glass bottles to help reduce waste while bringing back the freshness you remember.
Fresh food. Less waste. Delivered simply.
Contact info
United States
- us.modernmilkman.com
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4.4
Excellent
654 reviews
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Excellent quality
Excellent quality, ordering is so easy, great delivery!! Highly recommended!!
21 August 2026
Reply from Modern Milkman US
Hey Kathleen,
Thank you so much for a 5-star review! We are absolutely delighted to hear that you are pleased with the quality of our products, the ease of ordering, and our delivery service. Your recommendation means a great deal to us!
Minor changes would make this stellar
The food choices are good however the cheese I ordered went out of stock. Would be nice to get replacement suggestions rather just removing it. Also, I asked for my cooler to be.zipped closed but it was left open in quite hot weather.
10 September 2026
Reply from Modern Milkman US
Hi Lisa,
I’m really sorry that we missed the mark in these areas. I’m glad to hear you’re enjoying the range of food choices, but I completely understand how disappointing it is to order an item only to have it go out of stock without being offered a suitable replacement. I can appreciate how much more helpful it would be to suggest alternatives rather than simply removing the item.
I’m also genuinely sorry that your cooler was left unzipped, especially in warm weather. You had clearly provided an instruction, and I understand why you would expect it to be followed carefully.
Thank you for sharing such constructive feedback. These may seem like minor changes, but I understand how much of a difference they can make to the overall experience, and I truly appreciate you bringing them to my attention.
Horrible communication
Horrible communication, double charge and took forever to get back the funds they stole. Had to get bank involved because of a greedy employee who double charges for items not ordered.
23 August 2026
Reply from Modern Milkman US
Hi Stanley,
Thank you for taking the time to speak with me on the phone earlier!
I completely understand your frustration regarding the billing error and the delay in getting your money returned. I truly apologize for the distress and inconvenience this situation has caused you.
As we discussed during our call, I have processed a refund for the duplicate charge back to your original payment method. Please allow 5 to 10 business days for the funds to reflect in your account, depending on your bank's processing times.
Rest assured, I have also escalated this issue directly to our technical team so they can investigate what happened and ensure system errors like this are prevented in the future.
We truly appreciate your patience while we resolved this for you.
If you have any further questions or need additional assistance, please don't hesitate to reach out to us!
Reply from Modern Milkman US
Hey Rosemarie,
Thank you for your wonderful review! We're so pleased to hear that you were happy with both the delivery service and the quality of your order. We truly appreciate your feedback.
I reached out to customer support…
I reached out to customer support multiple times. I received one email stating that someone would get back to me. I have not spoken to anyone yet. I was enjoying the service.
20 August 2026
Reply from Modern Milkman US
Hi Vanessa,
Thank you for reaching out to us!
I completely understand how frustrating it must have been to contact us several times without receiving a response, especially when you’re enjoying the service and simply need timely assistance with your orders.
I tried calling you earlier, but the call went directly to voicemail. Please accept our sincere apologies for the delay in getting back to you.
Unfortunately, your email from 8 September was not automatically received. I’ve raised this with our technical team so they can investigate what happened and help prevent similar issues from occurring in the future.
I’ve also sent a follow-up email to check whether you still need assistance with amending your order. For future reference, you can make changes to your upcoming delivery directly through your account before the 10:00 AM cut-off deadline the day before your scheduled delivery day.
We truly appreciate your patience and continued support. Please feel free to reply directly to my email, and I’ll be more than happy to help with anything you still need!
The food tastes great
The food tastes great and it’s great getting the food promptly on your doorstep. Knocked really 1/2 a star because I had ordered a produce box and the cantaloupe I received molded in 2 days.
20 August 2026
Reply from Modern Milkman US
Hi Dustin,
I’m so glad to hear that you’re enjoying the taste of our food and the convenience of having your deliveries brought to your doorstep. It really means a lot to me to hear that part of your experience has been positive.
I’m genuinely sorry, though, that the cantaloupe from your produce box spoiled so quickly. I completely understand how disappointing that must have been, especially when you expect fresh produce to last and be enjoyed over several days. This certainly isn’t the quality I want you to receive.
Thank you for taking the time to share your feedback. I truly appreciate you bringing this to my attention, and I’m sorry that this item let your otherwise positive experience down.
Reply from Modern Milkman US
Hi Mark,
I’m truly sorry that you felt the communication from us was poor. I completely understand how frustrating it can be when you don’t receive the clear and timely communication you expect.
Thank you for answering my call and for taking the time to speak with me. As promised, I’ll be raising your feedback with the relevant team so your concerns can be reviewed and addressed properly.
I genuinely appreciate you bringing this to my attention, and I’m sorry we didn’t provide the level of communication and service you deserved.
Reply from Modern Milkman US
Hey Dawn.
We're so pleased to hear you're enjoying fresh milk from us, thanks for your support!
The products are good
The products are good, but the website is a disaster. They overcharge you for the products, their phone line doesn't work, and they don't respond to emails. It's difficult to cancel the subscription.
10 September 2026
Unprompted review
Reply from Modern Milkman US
Hi Anali,
I’m truly sorry that, despite enjoying the quality of our products, your experience with our website, charges, communication, and subscription cancellation process has been so frustrating. I completely understand how difficult and disappointing it must have been to feel that you weren’t getting the support you needed.
Thank you for answering my call and taking the time to speak with me. I’m glad I was able to clarify the situation and better understand the concerns you experienced. I genuinely appreciate you giving me the opportunity to listen and address the issues you raised.
I’m sorry again for the frustration this has caused, and I’ll make sure your feedback is heard by the relevant team so we can continue working on improving the experience.
The products are excellent quality
The products are excellent quality. Every time I reach out to customer support I always get a response within a reasonable time frame.
21 August 2026
Reply from Modern Milkman US
Hey Bonnie,
Thank you for your fantastic 5-star review! We're so pleased to hear that you're happy with the quality of our products and that our customer support team are on hand when you need us. We truly appreciate your kind words!
Reply from Modern Milkman US
Hi there,
We're so happy you appreciate our products, service, and commitment to building a great team. Thank you for your wonderful feedback!
Product is great but I told they guy
Product is great but I told they guy, I leave a lone, do not need to sign up for weekly, but I was going to be charged and more milk delivered if not some scammer used my credit card and it got cancelled. We cannot eat all that butter within a week, better prefer, we do our own bundles to choose what we need. It was really nice the glass bottle with the milk and orange juice, meat was good but please, let us choose our own bundle and not weekly, maybe monthly.
20 August 2026
Reply from Modern Milkman US
Hey there,
We appreciate you sharing your feedback with us. We are happy to hear you enjoyed the quality of our products, especially the milk, orange juice, and meat.
We hear your feedback regarding having more flexibility in choosing your bundles and delivery frequency. We are always looking for ways to improve our service and offer options that better suit our customers' needs and for some of our range, bi-weekly ordering has now been introduced.
Thanks again for giving us a try
Delivery is great and on time
Delivery is great and on time. We love the milk and sausages weekly muffins are always good flavors. We are enjoying our subscription
18 August 2026
Reply from Modern Milkman US
Hi Laurie,
It's great to hear you're enjoying your weekly deliveries, thanks for taking the time to share this review! 🥛
In time delivery and quality Products.
17 August 2026
Reply from Modern Milkman US
Hi Prestine,
Thank you so much for the great review! On-time deliveries and top-quality fresh products are what we strive for every day. We are thrilled to hear that we’re hitting the mark for you.
Cheers to many more delicious doorstep deliveries!
Irene
So far I love the products
So far I love the products. I wish I could get local Farm milk from Kimberly Farms or arethusa but I am very happy with the milk that I get. I love getting texts telling me when they're going to be here and when they've delivered. I think the service and the communication with the service has been wonderful and positive.
12 August 2026
Reply from Modern Milkman US
Hi June,
Thank you so much for the brilliant review! I am thrilled to hear that you’re loving the products and that our text updates are keeping you seamlessly in the loop. Hearing that our service and communication have been so positive truly makes our day!
While we continuously look for opportunities to partner with local dairies and farms, we are so glad you’re enjoying the fresh milk we deliver. Your feedback has been passed on to the relevant team.
Thanks for being a fantastic part of the Modern Milkman family!
Irene
Efficiency!
18 August 2026
Reply from Modern Milkman US
Hi there,
Thank you so much for the great review! Efficiency is what we aim for every single morning. I am thrilled to hear that our service is running like clockwork for you.
Thanks for being a wonderful part of the Modern Milkman family!
Irene
The Freshest of Milk
The Freshest of Milk , Eggs , Pastries, bottle water ,, ect.. It’s The BEST !! I got confused on my 3rd. payment ( my 1rst 2nd were easy for myself) 3rd time it kept saying i didn’t have an account on file ,,, I will try this week for next week ,, If i have another situation i will call the phone , THANK YOU ALL
18 August 2026
Reply from Modern Milkman US
Hi Joni,
Thank you so much for the fantastic review! I am thrilled to hear that you're loving the fresh milk, eggs, pastries, and bottled water; it really is the best! We're so sorry to hear you ran into a hiccup with your payment account in the 3rd week. If you run into any trouble at all setting up your order for next week, please don't hesitate to reach us via email at support@modernmilkman.com; our team will be more than happy to get that sorted out for you right away.
Thanks for being such a wonderful part of the Modern Milkman family!
Irene
Uri and the staff at Modern Milkman…
Uri and the staff at Modern Milkman provide excellent, prompt service in the delivery of high-quality produce, coffee, and beverages. Their support staff is very helpful.
My family's intake of fresh vegetables has been substantially improved by Modern Milkman. I highly recommend ordering the "Organic Vegetable Box".
31 August 2026
Unprompted review
Reply from Modern Milkman US
Hi there,
Thank you so much for the brilliant review! I will be sure to pass your kind words along to Uri and the rest of our delivery and support teams; they'll be delighted to hear it. It’s wonderful to know that our Organic Vegetable Box has made such a positive impact on your family’s routine!
Thank you for the recommendation and for being a fantastic part of the Modern Milkman family.
Irene
Unavailable costumer service
Unavailable costumer service. They charged me after I canceled a plan I was not even aware I signed up for. Horrible.
15 August 2026
Reply from Modern Milkman US
Hi there,
Thank you for sharing your feedback, and please accept our sincere apologies for the stress and frustration caused! We want to reassure you that no charges were taken after your cancellation. The payment on 07/09 was for your final delivery on 26/08, which was delayed due to automated system retries after initial failed payment attempts. We have sent you an email with a full breakdown of these dates to clear everything up and ensure this is resolved for you.
Thank you for your patience and for giving us a try!
The milk is really great and it’s…
The milk is really great and it’s delivered on time. Need I say more?
15 August 2026
Reply from Modern Milkman US
Hi Diane,
Thank you so much for the brilliant review! Honestly, you've said it all! Short, sweet, and to the point. We're so glad you're loving the fresh milk and punctual deliveries.
Thanks for being a fantastic part of the Modern Milkman family!
Irene
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