When it comes with the quality of the ring I absolutely love it. It is so pretty and fits perfectly! I think the only problems I had were shipping seemed really slow and I was never informed that the... See more
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Review summary
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I got a ring for my girlfriend and she absolutely loved it she wore it everyday and took very good care of it. The diamonds were small but shined beautifully and the gold and overall build quality was... See more
Beautiful ring, I didn’t expect how gorgeous was it. The presentation was amazing. I loved it
Beautiful concept and beautiful ring. Customer service was excellent when it came to exchanging the ring to the correct size. Although I had to wait 30 days for my order I would recommend for special... See more
Company details
About Darry Ring
Written by the company
View Our Website
Engagement Rings
Wedding Rings
Jewelry
Contact Us
About Darry Ring
Darry Ring ("DR") is a true love jewelry brand with over 500 stores worldwide, celebrated for its "One Love, One Lifetime" philosophy. Specializing in diamond engagement rings, wedding bands, and other fine jewelry, each piece embodies the values of love, truth, and beauty, crafted with carefully selected diamonds certified by esteemed authorities such as NGTC, GIA, or IGI.
Contact info
Darry Ring, Carrousel du Louvre, 99 Rue de Rivoli, 75001 Paris, 75001, Paris, France
- +33 986414300
- clientcare@darryring.com
- us.darryring.com
4.2
Great
137 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically replies within 2 weeks
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They took forever to ship out a ring I…
They took forever to ship out a ring I purchased last month, and they’re customer service is poor with no type of compensation for the time of my anniversary.
10 October 2025
Reply from Darry Ring
Hi Hugo, we’re so sorry your ring didn’t arrive in time for your anniversary — we understand how disappointing that must feel.
Please email us at clientcare@darryring.com with your order number so we can investigate the issue and make it right for you.
The delivery time was fast
The delivery time was fast, when you see the product you can see its excellent quality. I haven't given it to my partner yet but I know he will love it.
1 October 2025
My husband bought me earrings from this…
My husband bought me earrings from this place in JUNE! We still have not received them. There were so many mistakes on their end and excuses! I do NOT RECOMMEND BUYING from here! They said they were being sent out September 30 and the initial shipping was 12-15 days! Even after it being MONTHS it still has taken longer! Im so disappointed i don't even want them anymore! I cant even comment on the quality due to still not having them! With the money we spent I could have found something different. I loved the idea but do not love the experience
30 June 2025
Unprompted review
Reply from Darry Ring
Hi dear, we’re truly sorry to hear about your experience — this definitely isn’t what we want for our customers. We’d love to make things right for you as soon as possible. Could you please DM us your order number or the email used for the purchase so our team can check the status and assist you directly? Thank you for giving us the chance to resolve this.
SENT ME THE WRONG RING
Sent me the wrong persons ring. Told me they would add something to make up for it. After another month of waiting for my actual ring, they did not even include the item that was supposed to make up for the inconvenience. Waited 2 months for the correct ring.
1 October 2025
Reply from Darry Ring
Hi Will, we deeply apologize for the mix-up and the delay. We understand how much each Darry Ring means to the person receiving it. Please send us your order number via DM or contact us at clientcare@darryring.com. We can personally look into this and make sure it’s resolved with care.
took 3 months to get my ring
took 3 months to get my ring, and they sent me the wrong ring and i had to return it, so i still haven’t gotten my ring.
1 October 2025
Reply from Darry Ring
Dear Shane, we’re deeply sorry for the frustration and inconvenience you’ve faced over the past few months. Waiting so long, receiving the wrong ring, and still not having your correct order is completely unacceptable — and we sincerely apologize for letting you down.
To resolve this as quickly as possible, please reach out to our customer service team via chat so we can assist you in real time. You may also email us at clientcare@darryring.com
, but chat remains the fastest way to get your issue prioritized.
When you contact us, please have your order number, Darry Ring account ID, and any details or photos of the incorrect ring ready. This will help us expedite your case immediately.
Our team is prepared to prioritize your order and ensure your correct ring reaches you soon. Thank you for your patience and understanding — we’re committed to making this right and restoring your trust.
I was preparing for everything and they…
I was preparing for everything and they gave me the wrong ring
1 October 2025
Reply from Darry Ring
Hi dear, we’re truly sorry for the mistake with your order. We completely understand how frustrating this must have been, especially when you were preparing for such an important moment.
Please know that we’ve immediately taken action to review and improve our supply chain processes to prevent this from happening again. Your experience is very important to us, and we’re committed to making it right.
Please don't hesitate to get in touch with us at clientcare@darryring.com so we can resolve this promptly for you. Thank you for your patience and understanding.
Well after I purchased the ring they…
Well after I purchased the ring they told me it was no longer being sold and they’d have to refund it. Which the ring had been put in the motion of a refund on September 16th which was my birthday. It’s now October 1st and I still haven’t received my refund to my account. Order No: 825070187720
16 September 2025
Reply from Darry Ring
Hi Joey, thank you for your patience. We’ve already been looking into your order and sincerely apologize for the delay in your refund. We completely understand how frustrating this must be, especially since it was related to your birthday. Our team is actively working to ensure the refund reaches your account as soon as possible. We’ll keep you updated and appreciate your understanding.
Support very nice
1 October 2025
This experience is very 50/50
This experience is very 50/50. While it is an amazing designer, distributer, and a company trying to provide the true love experience. The process is very long. Not necessarily the purchasing process but the wait. You would think they would make the process a little faster than 2 months because most people don’t purchase the rings months in advance. That is about the only negative I can say.
1 October 2025
Reply from Darry Ring
Hi dear, thank you so much for your thoughtful feedback! We truly appreciate you recognizing the care and dedication we put into creating the true love experience. 💍
We also hear you regarding the wait time, and we’re continuously working to improve our processes to make the experience as smooth and timely as possible for our customers. Your input is invaluable in helping us do that. Thanks again for sharing your thoughts — we truly value it!
I needed a refund
I needed a refund, they let me speak to an advisor and it was forwarded to high priority instantly, whole thing was quick and stress free. Customer service like theirs is unmatched!
1 October 2025
Scamming me
My ring broke and I sent it back to the address customer support emailed me and now there saying my 500 dollar ring can not be found and want me to purchase the same ring for 500 dollars and they said if they get the other ring they will refund me and that’s even if they found the ring I mailed the ring out around 3 months ago and it’s still “lost” and I’m not able to get a refund
20 September 2025
Excellent Customer Service
I am very happy with customer service they were extremely responsive and patient. They helped with everything.
19 September 2025
worthless
TERRIBLEEEEEE, stole my money won’t ship, won’t respond, won’t let me verify ID. what a joke of a company shame on everyone working here
19 September 2025
My experience was great because I…
My experience was great because I reached out to the support team about a problem I had and they responded what seemed like instantly and with a fix.
19 September 2025
Great Customer Services
Great Customer Service ever since I bought a product overseas
17 September 2025
Very good response
29 August 2025
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