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Urnepourchien Reviews 

1
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TrustScore 3 out of 5

3.2

Pet Store
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Company details

  1. Pet Store
  2. Pet Supply Store

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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(1)

1 review in the last 12 months

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Rated 1 out of 5 stars

Site à fuir

Site à fuir. J'ai commandé une urne Taille M (800 ml) vendue sur leur site pour des chiens « jusqu'à 26 kg » avec des exemples de races géantes (Dogue Allemand, Malamute). L'urne s'est avérée incapable de contenir les cendres de ma chienne de 18 kg (il manquait plus de 5 cm pour fermer).

En plus de ce défaut majeur de contenance, le produit présentait un couvercle rayé ne fermant pas hermétiquement.

Malgré leur mention « Satisfait ou remboursé 90 jours » et la garantie légale de conformité, le service client refuse de fournir une étiquette de retour prépayée et tente d'imposer un petit bon d'achat ou un retour payant vers la Hongrie (société Astreos International Kft).

Dossier ouvert auprès du Centre Européen des Consommateurs (CEC) et procédure de rétrofacturation bancaire en cours. Impossible de déposer un avis sur leur propre site.

Méfiez vous +++

1 August 2026
Unprompted review

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