Had 2 orders with Urbinie, one was because they sent a 29% discount voucher for a delay. First order of 3 items, one was correct, 2nd item was a the wrong item in the wrong size, 3rd item never ship... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I love the style of clothing offered, and I like how the Carhartt brand has reinvented itself! Everything seems to be of good quality and the prices are attractive. However, I am disappointed not to h... See more
I would love to have given a 5 rating because all the clothing had my attention. It’s very rare shopping/finding quality clothing nowadays and I’m old fashion so I prefer to shop in person. However,... See more
Like your website, easy searching and viewing ( would like to see pixes of item from all sides though). Really like the styles you offer. Took me several weeks to actually order as the size chart d... See more
3.1
Average
445 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and professional service at the…
Fast and professional service at the right price
10 July 2025
Unprompted review
Impossible to deal with
I ordered some items over 1 year ago. When the parcel arrived two of the items were wrong. It took over a year to resolve the issue which was to accept a voucher not for the full amount of the items. I then ordered 2 more items and again one was wrong. This company are impossible to deal with. You get the same AI generated response. So I am still out of pocket and not able to get a satisfactory answer. Quite unbelievable.
2 June 2025
Unprompted review
Total scam
Total scam, fake 5 star reviews. Never received goods and no reply to emails, fake tracking. Scum bags I hope local authorities put them in jail but I doubt it. Buy British!
28 May 2025
Unprompted review
I haven’t recieved my goods yet but the…
I haven’t recieved my goods yet but the site was really good and clear and the correspondence is also very good do hopefully I will be buying more products from these guys
4 June 2025
Unprompted review
Excellent customer service delivery was…
Excellent customer service delivery was fast and the quality of clothes are amazing
23 May 2025
Unprompted review
Store service
Bin very helpful through emails while waiting for my order to arrive.
19 May 2025
Unprompted review
I just happened to see this product!
I just happened to see this product while mixed in viewing my PINTEREST App. I saw this particular BMW hat for my Nephew and decided it was perfect for him. Thank You.
Briggs
10 May 2025
Unprompted review
can't search very well
4 May 2025
Unprompted review
Took 3-4 weeks shipping to NZ
Took 3-4 weeks shipping to NZ, I would recommend to buy a couple of outfits. Clothes were well worth waiting for. The quality is 100% the fabric is very good quality over all i am very happy with my order
15 April 2025
Unprompted review
Fast response time
Fast response time. Secure packaging. Good quality merchandise
20 March 2025
Unprompted review
Beautiful hoodies!
Beautiful hoodies!! Just like photo and sizing was exact!!
20 March 2025
Unprompted review
Considering where I live and where the…
Considering where I live and where the order came from I'm very satisfied with the time it took to get our order. Sweaters are more the comfortable and stylish. Thank you...
11 March 2025
Unprompted review
Happy costumer
I like the sweatshirt I ordered it's not exactly like the picture shows but pretty close I recommend this company and I will be ordering more in the near future
1 March 2025
Unprompted review
Website is a little dodgy but the…
Website is a little dodgy but the outfit I bought was nice
27 January 2025
Unprompted review
Only just ordered, but plain sailing!
Only today ordered a pair of bottoms and a tshirt, looking forward to the delivery! All was smooth and well done, only thing I'd add, is the brand name... the bottoms i ordered, the logo was carhartt, hope they are, but would off been easier if brand was in menu list. Other than that, so far so good and no complaints.
4 February 2025
Unprompted review
Ordering was simple and love the…
Ordering was simple and love the product.
24 January 2025
Unprompted review
This shipment is taking longer not…
This shipment is taking longer not complaining but it is taking longer
21 January 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.