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Rated 5 out of 5 stars

Urban Jack Tattoo Soother is also an amazing post shave balm, the best I’ve ever used. If you can get it, as it’s often out of stock.

Rated 5 out of 5 stars

The website was easy to use, the products are great, well priced and probably the best face wash I have ever used and I've used pretty much everything from retailers own brand products to the high en... See more

Rated 5 out of 5 stars

Not only are the products great (I use the shower oil and shave gel) but delivery was fast and the product packaged well. Additionally it was lovely to receive the personalised email thanking me for m... See more

Rated 5 out of 5 stars

Bought products online quite close to Christmas but delivered ahead of the weekend and in time to wrap the items for the great day. (The courier [DHL] sent some odd emails and took two attempts to de... See more

Company details

  1. Toiletries Store
  2. Beauty Supply Store
  3. Cosmetics Store

Information provided by various external sources

Award winning natural men's grooming that helps protect and defend skin from the ageing effects of Urban Pollution. Supporting Mental Health in Men.


Contact info

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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Rated 1 out of 5 stars

Not great

Bought the tattoo moisturiser but doesn’t seem too moisturise at all. Very thick cream and if you have a few tattoos this tiny bottle won’t last long.

3 May 2020
Unprompted review
Urban Jack logo

Reply from Urban Jack

Thanks for the review. The cream has been designed to really nourish and protect with the benefit of SPF (to help stop tattoos from fading). It is more of a cream than a lotion. We really appreciate you trying out the product and taking the time to give feedback.

Rated 1 out of 5 stars

To be honest be better off buying…

To be honest be better off buying normal moisturiser cream at a fraction of the price and easier to apply

1 May 2020
Unprompted review
Urban Jack logo

Reply from Urban Jack

Thank you for leaving a review. We appreciate it would be impossible for a single product to suit everyone and recognise their are a selection of great products available.

We conduct consumer panel tests on our products and have very positive feedback from these. Those tests look at formulation, consumer experience and feedback on price point.

It was great you tried out our range.

Rated 5 out of 5 stars

Amazing!

Amazing high-quality products with attention to detail in every aspect. Very fast postage. 100% recommend and will be ordering again!

28 April 2020
Unprompted review
Rated 1 out of 5 stars

Stillhaven't received item

27 April 2020
Unprompted review
Urban Jack logo

Reply from Urban Jack

Hi Mike - thanks for getting in touch and we are so sorry you did not receive the order. Sadly at the moment Covid-19 is causing Royal mail some delivery issues. We can confirm the order was dispatched but regrettably it has not yet reached you. Our customer service team will be in touch. We really appreciate your order and the time you have taken to do the review. We really hope you like the product in due course and are sorry the current postal delays have caused you to leave a 1 star review.

Rated 5 out of 5 stars

Excellent product

Excellent product, easy to use, very good shave!! Using it as a carer to help someone else shave, works well.

17 April 2020
Unprompted review
Urban Jack logo

Reply from Urban Jack

We are delighted that the product is working well. Thank you for taking the time to leave a review, it is much appreciated.

Rated 5 out of 5 stars

Great service

Great service, the product smell good. More importantly they do what they claim, the moisturiser is working better than anything I've used.

16 April 2020
Unprompted review
Urban Jack logo

Reply from Urban Jack

That's fantastic news. Thanks for taking the time to leave a review - we really appreciate it.

Rated 5 out of 5 stars

Worth it!

Expensive but good quality products. They smell very nice and are great to use.

14 March 2020
Unprompted review
Urban Jack logo

Reply from Urban Jack

Many thanks for the feedback. We are delighted you are enjoying the products and do our best to offer the best pricing we can as an independent brand. We are always seeking to improve and offer the best value we can.

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