Urbanbreeze Reviews 78

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, most reviewers were let down by their experience overall. Many people reported significant issues with their orders, frequently stating that items were never received or that they received incorrect substitutes instead of what they purchased. Customers also expressed strong dissatisfaction with the delivery service, noting prolonged delays and tracking information that was often inaccurate or unreliable, showing items stuck in customs or delivered when they hadn't been. Reviewers found the company's website to be unreliable, with tracking links and access to the website sometimes unavailable after orders were placed. Furthermore, people were consistently unhappy with the response time from customer service, as emails often went unanswered, leaving them without support or resolution for their missing or incorrect products.

What people talk about most

Order

Reviewers express strong dissatisfaction with their orders. Many customers report never receiving their... See more

Delivery service

Customers consistently express strong dissatisfaction with the delivery service. Many reviewers report that... See more

Product

Consumers express strong dissatisfaction with the product. Many report ordering items like nightstands,... See more

Website

Clients share negative opinions on the website, with many reporting that it no longer exists or is... See more

Response time

Users describe negative interactions with response times, frequently reporting a lack of communication from... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered a robobot hoover July 27th ish, received obligatory email to track but like other people it stuck on clearing customs. Emailed & got answer that it would take a little longer(!) than expected.... See more

Rated 1 out of 5 stars

Just Awful. Placed an order on May 1, 2025 (over 12 weeks ago) and I haven't not received my items yet. It's ridiculous. Have contacted them (by email because no phone number to be found) multiple tim... See more

Rated 1 out of 5 stars

SCAM DO NOT ORDER I ordered a sofa bed I haven't received nor have I received my money back I have contacted them but I have had no reply you can only contact by email as there is no phone number it... See more

Rated 1 out of 5 stars

I ordered an item 3 months ago from urbanbreeze.net and never received my package. They will not provide me with USPS tracking information only the fake 4 digit number they give you to track through t... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

78 reviews

5-star
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Rated 1 out of 5 stars

scam! Be aware

The site disappeared after 2 months.. as well as the tracking number..and the order never arrive(3 months)

18 September 2025
Unprompted review
Rated 1 out of 5 stars

This is A scam

This is A scam! They never send the product I ordered! So warning, Do not order anything from them!

25 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!! SCAM!!! SCAM!!!

Ordered a night stand... it was never delivered. Sent multiple emails asking when it was going to be delivered and was sent a tracking number I already had but couldnt track anything. F these guys!

6 September 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam - it advertises on FB and Insta so beware -- they grab your money and disappear
Criminals and a scammers

2 August 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

I've ordered a triple monitor extender, received the order confirmation with a tracking link - after 2 weeks, both the link to the site and the tracking link no longer existed. It's a complete scam.

27 September 2025
Unprompted review
Rated 1 out of 5 stars

This is a criminal company

This is a criminal company. Ordered and paid for laptop screens. Notified items had been delivered but they hadn’t. Tried to contact company via their e mail. No reply. Money taken but no product. Do not use this company they are a criminal scam.

25 October 2025
Unprompted review
Rated 1 out of 5 stars

scam! beware!

i agreed with other comments. this site js a scam! i ordered a bedside table from. i waited and waited only to see to says delivered and when i try to track it it says unavailable!

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered my shelves in September and…

Ordered my shelves in September and received email,telling me it was unexpected delays and to be patient. Still till now didn’t get anything and today is 22.10.2025. I will try and get my money back because this people are scamming me! Very disappointed

22 October 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately can’t put a zero

Unfortunately can’t put a zero. Seemed at the time that it was a legit website - they were investing in retargeting advertising through Facebook. Got a confirmation email for a screen for my laptop and a couple weeks later after not getting any updates the website and links to track shipment no longer exist…. Can’t believe I fell for such a scam

21 September 2025
Unprompted review
Rated 1 out of 5 stars

Scammers beware!

I placed an order with this company on 30th September and almost a month later have heard nothing. I have emailed them but all I got was a bracelet delivered in the mail a week after. These guys seem to be scammers and I will be lodging a complaint with Meta to try and take their website down from all socials. Absolute disgrace how people like this are scamming everyone!

30 September 2025
Unprompted review
Rated 1 out of 5 stars

Complete scammers

Ordered a robobot hoover July 27th ish, received obligatory email to track but like other people it stuck on clearing customs. Emailed & got answer that it would take a little longer(!) than expected. Checked a few times since showing same thing, tried to check today - company no longer in business BUT I bet they're still selling stuff somewhere!

27 July 2025
Unprompted review

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