UQUAL Reviews 819

I had an excellent experience working with Micah Curtis. From the moment we connected, he was professional, knowledgeable, and genuinely invested in helping me understand my loan readiness journey. He took the time to explain everything clearly, answered all of my questions with patience, and made sure I felt confident about my next steps.

What stood out to me most was Micah’s attention to detail and his willingness to go above and beyond. He didn’t rush the conversation — he made sure I understood the process and what I need to position myself successfully. That level of care and professionalism is rare.

Micah Curtis exceeded my expectations, and I truly appreciate his guidance and support. If you’re looking for someone who is responsive, transparent, and committed to helping you move forward the right way, I highly recommend working with him.

Thank you again, Micah — I appreciate you.

I didn't see progress regarding working with my credit.

It is super expensive and when you try to cancel they harass you. They also wanted me to pay an extra month. They never do any “consulting”. If you want any progress reports you have to call and
Ask them. They never follow up.

Micah was awesome! He explained very clearly the whole process of the credit report..He was very patient helping me downloading some documents… I definitely will recommend your company to others…

Mayra was great! Super efficient and fast and took care of everything. Thanks so much Mayra!

Chris was awesome helping me through my reports and updates.

I have had a great experience with the team at UQUAL, specifically when working with their staff to improve my credit profile for a mortgage. The level of professionalism is top-tier. They are knowledgeable, patient, and truly take the time to break down complex credit reports, providing actionable steps and, in some cases, boosting scores significantly within a few months.mr Micah was very professional an on point please don't lose him. I wholeheartedly appreciate his professionalism.

Chris was great explaining points how to gain them how to keep the credit score up

I just had an amazing experience on the phone with Melissa Olivias very helpful, super sweet and friendly. It was a very pleasant experience and conversation!

Chris took his time answering my questions and clearing up any confusion. I appreciate the effort and respect he portrayed vs getting annoyed or impatient with me. Thank you

Miss Megan was very polite and helpful she took her time to go step by step on how to use the portal and she also allow me to ask as many questions as I needed and explain everything in detail thank you and have a great day

When my husband and I were at our lowest credit- we searched and searched around for the best credit fix,- it would be UQUAL.

Our credit repair specialist was Vincent Baccarella.

Well spoken and patient person!!!

Because of Vincent… he completely understood our situation and guided us on what we needed to do to help fix our credit!

We purchased our first home, with the help of our credit increase, and a huge thanks to Vincent.. we are both stress free.

Vincent Baccarella is your go to!!!!!

He was very helpful and new what he was doing and very friendly thank to him

Rose is great and explains everything so it easy to understand. Would definitely recommend her to anyone thag needs hep

Great Customer and very nice person

The credit coaches who actually get you in the game! I needed to prepare to purchase a home and had very little credit to work with and a score you would NOT be proud of. 10mos later my report is cleaned up and I went from being denied to being pre-approved for USDA, FHA AND a conventional loan. JASON is my absolute favorite coach. He is down to earth, honest and has taught me a lot. And the app makes everything transparent, no guessing what your money is going towards because you can literally SEE the progress. And finally, ASK questions, they are there to help!

Cassie was AMAZING 🤩! She listened, was relatable , respectful and understood. Her feedback and knowledge top tier! As this being the 3rd coach I’ve spoken to since joining the company they all have been amazing and heartfelt people ❤️! I can truly say I love #TeamUQUAL

Very professional and great communication from Mayra!( your favorite Loan Readiness Coach)

Be warned: This company claims to bill in "arrears," but my bank records and their own signed contract prove they are engaging in predatory practices. UQUAL took an upfront fee from me within 24 hours of signing on August 29, 2024, which is a direct violation of Nevada law (NRS 598.746) and their own agreement (Sections 1a and 3a), which states fees are only due once services are "fully rendered." I actually had to close my checking account just to make these money leeches stop taking unauthorized payments from me. The "Loan Readiness" program is a failure; they kept me in a paid subscription for 17 months, taking a total of $1,464, while their own records show a deliberate "slow-walk" of my file. It took them 7 months to get one single item corrected, and then another 7 months for the next. This is a clear pattern designed to drain monthly fees rather than provide the results their contract (Section 1c) claims "most clients" receive in 3 to 6 months. Manager sent an email claiming that as of December 2025, items were finally corrected—which proves they charged me for nearly a year and a half before showing any real progress. Even more unprofessional, they waited until the day AFTER the 14-day Better Business Bureau (BBB) deadline to finally send that email, clearly trying to dodge official accountability. Do not give this company your banking information—they do not follow the law or their own signed agreements. I have the emails and bank statements to prove every word of this if anyone—including the company—wants me to provide them.

Update: UQUAL is claiming there was a “communication breakdown.” I have responded promptly to every message from the company and from the BBB and have clearly requested a full refund after it took 17 months to remove just one item. After a day of waiting with no response, it is UQUAL that is holding things up, not me.

Great customer service