I'm new to content creation and want music that supports real musicians and works well with my videos. So far so good with Uppbeat. I can audition many music tracks that are original, not just AI gen... See more
Company replied
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Review summary
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I had a question about which subscription would cover my specific scenario. I couldn't figure it out via the website or the chat bot, so I reached out to their customer service. I received a response... See more
Company replied
I reached out to Uppbeat Customer Service after my 3 free downloadable Lut's were not showing in my Account. Dano O'Brien responded quickly, helped troubleshoot my issue and even sent me a link to d... See more
Company replied
Great support experience. I had a troubleshooting issue, and the team followed up properly until everything was solved. Dano O’Brien was especially helpful and made the whole process smooth and easy.
Company replied
Company details
- Music Producer
- Media Company
- Music Management and Promotion
- Music Publisher
- Video Editing Service
- Video Production Service
About Uppbeat
Written by the company
Uppbeat is a gamechanging music, sound effects and motion graphics platform for YouTubers, live-streamers, podcasters & social media content creators.
Built for creators, by creators. Uppbeat offers easy access to high-quality creative assets to use in any content & with the guarantee of no copyright issues.
Start now with a free account and transform your content with Uppbeat.
Built for creators, by creators. Uppbeat offers easy access to high-quality creative assets to use in any content & with the guarantee of no copyright issues.
Start now with a free account and transform your content with Uppbeat.
Contact info
United Kingdom
- support@uppbeat.io
- uppbeat.io
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Copyright claim
Good selection of sounds but even with giving credit in my YouTube video description I have received a copyright claim. Be aware. I will use a different supplier next time.
16 January 2026
Unprompted review
Reply from Uppbeat
Hi there Mark,
Rachel here from Uppbeat, thanks for taking the time to provide us with this feedback.
I'm really sorry to hear you've experienced a copyright claim here. Claims should never appear when using Uppbeat music and featuring the unique license credit in your video description, and I'm keen to help as best I can.
So that we can thoroughly investigate why this claim may have appeared, please could you contact our support team via the contact form below? This will ensure we can look into this for you as a priority, and can help resolve this for you as soon as possible.
https://uppbeat.io/help-center/contact-form
I'm sorry again that this has been your experience with Uppbeat, and thank you again for taking the time to leave a review. We're looking forward to assisting further and hearing from you soon.
All the best,
Rachel
Start small & free and grow
Start small & free and grow! It's great when a service let's you check it out and get real value from the free account. That's where I'm at and I was pleasantly surprised I could ease in with a couple free clips per month for my social media projects. It makes me trust they will treat me right if and when this grows to needing more assets, it will be worth paying for to enjoy more sounds more often. And they checked in with me after I joined and downloaded... and they responded thoughtfully to my email! The human touch.
14 January 2026
Unprompted review
Reply from Uppbeat
Thanks so much Alan, we're really glad you've been enjoying Uppbeat!
Great support!
I had a small issue with our invoice, and the Uppbeat support team (thanks Dano!) handled it quickly and professionally. Friendly, helpful, and efficient – exactly what you hope for in customer support.
15 January 2026
Unprompted review
Reply from Uppbeat
This is great to hear, Veronika!
Amazing and swift support
Amazing and swift support! Rachel was incredibly helpful.
10 January 2026
Unprompted review
Reply from Uppbeat
Thanks so much, Eugenia!
Scammy bait and switch marketing
Scammy, bait and switch marketing. Advertise FREE resources and then when they get your login, they switch the FREE resource to paid.
12 January 2026
Unprompted review
Reply from Uppbeat
Hi there Miguel,
Rachel from Uppbeat here. Thanks for taking the time to leave us this feedback. I'm really sorry to hear about this, and I'm keen to help as best I can.
Whilst approximately 30% of our catalog is available to Uppbeat Free users, we do also offer premium assets to subscription holders. These premium assets are indicated by a pink star symbol, and if you try to download one of these assets without a subscription, you'll be prompted to upgrade so that the asset is available to you.
I'm really sorry for any confusion caused here, or if this wasn't made clear when you originally signed up to Uppbeat. This is never the experience we want our users to have, and our Support team would be more than happy to help find the perfect asset for you if you'd like to get in touch with us: https://uppbeat.io/help-center/contact-form
I hope this context is useful to know, and we're looking forward to assisting further in any way we can.
Kind regards,
Rachel
They went the extra mile
I had an issue that took some back and forth to work out, but Rachel and the rest of the team went the extra mile to provide excellent service and support. They are a fine example that others should follow.
2 January 2026
Unprompted review
Reply from Uppbeat
Thanks so much for your review - we're really glad we could help :)
Satisfying
Hello, I am the owner of the Mechanical Tricks channel and I have used a lot of Uppbeat music on my channel. I have witnessed the support and endorsements of this channel and I am satisfied with their good channel.
7 January 2026
Unprompted review
Reply from Uppbeat
Thanks for your kind words on Uppbeat, Mohsen, that is great to hear!
fast and furious
fast and furious, extremly effective , he solve my problem una a couple of minutes
5 January 2026
Unprompted review
Reply from Uppbeat
We're so glad we could help, David!
My issue was motion graphic "Drag and Drop" on Davinci.
My email was answered promptly even during the holiday period! An explanation and a youtube video were provided to help me to get a motion graphic to work on Davinci. And it worked! So thankful.
6 January 2026
Unprompted review
Reply from Uppbeat
We're so glad we could help! :)
I made a mistake in creating an account…
I made a mistake in creating an account and Dano O'Brien responded very quickly and resolved my issue. He did an excellent job!
6 January 2026
Unprompted review
Reply from Uppbeat
This is great to hear, Bruce!
Top-Tier Service
I was honestly worried that there was going to take a week before I heard back from management here, but they got back to me within less than 24-hours and they helped fix my problem which allowed me to keep my deadlines. They were quick and professional. I am very happy with the service so far.
4 January 2026
Unprompted review
Reply from Uppbeat
Thanks so much for taking the time to share your experience with us! We're so glad to have helped.
great selection of moods
I have been enjoying using Uppbeat for a year or two now and would like to express gratitude to your musician contributors!
6 January 2026
Unprompted review
Reply from Uppbeat
Thanks, Peta! Our team will be thrilled to hear this :)
Excellent response time and service in…
Excellent response time and service in general
6 January 2026
Unprompted review
Reply from Uppbeat
Thanks so much for the kind words, Reece!
Reply from Uppbeat
Thanks for the kind words!
I never thought
I never thought, I will get very quick response, but they responded immediately.
5 January 2026
Unprompted review
Reply from Uppbeat
That's great to hear, Dinesh!
Rachel was very helpful and responsive…
Rachel was very helpful and responsive to my email! She was professional and approached my question with care. I love the the platform and feel supported as a subscriber! Thank you!
2 January 2026
Unprompted review
Reply from Uppbeat
Thanks Amy, we're so glad to have helped!
I have found everything which I needed…
I have found everything which I needed and even more including LUTs,SFX,Effects and etc.
1 June 2025
Unprompted review
Reply from Uppbeat
This is great to hear :)
I like it how easy it is to find the…
I like it how easy it is to find the kind of audio for my projects. It's so so intuitive and the icons very well distributed.
19 December 2025
Reply from Uppbeat
Thanks for the kind words, we're so happy to hear that!
Reply from Uppbeat
Thanks for the kind words!
Review
Fast response. Satisfied with the way my enquiry was answered. Thanks Rachel
22 December 2025
Unprompted review
Reply from Uppbeat
That's no problem at all, we're so glad to have helped!
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