I had a slight issue using the website on my phone and emailed support to see if they could help me. They replied promptly and both Rachel and Dano (Sorry if I've got the name wrong) were both really... See more
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Company details
- Music Producer
- Media Company
- Music Management and Promotion
- Music Publisher
- Video Editing Service
- Video Production Service
About Uppbeat
Written by the company
Built for creators, by creators. Uppbeat offers easy access to high-quality creative assets to use in any content & with the guarantee of no copyright issues.
Start now with a free account and transform your content with Uppbeat.
Contact info
United Kingdom
- support@uppbeat.io
- uppbeat.io
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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I have been using Uppbeat for years
I have been using Uppbeat for years. The first year I was using it for free, and seeing the value in it, I ended up signing up. Best value to price ratio out of all the similar providers out there. Their staff is helpful and amazing.
I've had an issue only once which was months ago, but their staff was quick to help me out.

Reply from Uppbeat
I received help within just a few…
I received help within just a few hours. Great support and service!

Reply from Uppbeat
Happy subscriber!
After using the free version of Uppbeat for a few months, I recently decided to subscribe and I couldn’t be happier with my decision! Customer service is so kind and easy to get a hold of if you have any questions. As a small creator, I was looking for a place I could find music for my videos while also supporting the musicians. Uppbeat is perfect!

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Rachel from creator support was very…
Rachel from creator support was very helpful when I needed to safelist my new channel.

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Very Impressed with Uppbeat
Big selection of music, sound effects, and motion graphics. And all for free! The support team is super responsive and managed my issues in less than 24 hours. Overall a 5 star experience!

Reply from Uppbeat
Great customer service
Great customer service! I have sent in a request for a couple of questions to customer service at Uppbeat, and both times I’ve received a courteous and timely response that helped me understand my questions. I felt like the person responding to my questions saw me as a real human being and answered my questions accordingly, and in a world where so much interactions are through computers, I appreciated this a lot. Thank you!

Reply from Uppbeat
Dano explained the situation very well
Dano was very courteous, prompt and explained the policies extremely well. We truly appreciated the help.

Reply from Uppbeat
Excellent music tracks from Uppbeat.
I recently discovered Uppbeat, and I'm really impressed with their music collection. I used one of their tracks as the background for my promotional video, and my video inspired the audience as it did to me. The music really had the impact and I just loved it. I hope Uppbeat continues to release more such inspiring music. Thank you Uppbeat, for your wonderful work, and wishing you all the best.

Reply from Uppbeat
A fantastic experience
A fantastic experience! From finding the website to completing my project, the team at Uppbeat.io were so helpful. Messages were read and answered promptly which, for me as a non-tech person, was very useful as it allowed me to progress my project quickly and easily. A very professional service.

Reply from Uppbeat
Rachel went above and beyond
Rachel went above and beyond, was thorough, eloquent and kind. 10/10

Reply from Uppbeat
I had a download error occur on my…
I had a download error occur on my first ever download. I sent a message to support and they responded 24 hours later AND gave me my credit back. The subsequent download went perfectly. Huge thank you to Dano and his mate who helped resolve my problem speedily!

Reply from Uppbeat
Excellent Support fro Uppbeat.io
For a small company, the support was very very good. The initial response, and follow-ups, were detailed and comprehensive, which went above and beyond my original query - and indeed allowed me to proceed more efficiently without requiring an ongoing dialogue.
Working with music assets is new for me, and the issue I had felt persistent, but all has been resolved successfully. BTW my issue was NOT a glitch on their side.

Reply from Uppbeat
Prompt friendly service and resolve
The service and resolve was prompt and friendly.
Many thanks for this great service.

Reply from Uppbeat
Fast and professional support
My query was dealt with extremely quickly and resolved fully

Reply from Uppbeat
Copyright Support
Rachel Feehan and her team were extremely helpful guiding me through the process of disputing the copyright claim on my video from using a song in Uppbeat.io's catalog available to its subscribers.They made a difficult situation much easier to navigate.

Reply from Uppbeat
Swift response
I emailed Upbeat at 9.45 and got answer that solved my query within 2 hours.

Reply from Uppbeat
Thank you so much
Thank you so much for your kind reply.
It really helpful. Thank you.

Reply from Uppbeat
Support team gud
Amazing support team,instant replies and just doing thier job well, when I signed up and used the product a lil I had an employee check up on me making sure everything alright

Reply from Uppbeat
Very Prompt Response and Compassionate…
Very Prompt Response and Compassionate Resolution

Reply from Uppbeat
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