I have almost completely transitioned from Adobe PDF to UPDF on most of my devices! It has saved me hundreds of dollars from my subscription to Adobe Pro and still allows me almost all the same featur... See more
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Review summary
Created with AI, based on recent reviews
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Easy to use; fantastic option for those switching over from Acrobat 2020. For the Enterprise version, I would like UPDF to consider allowing two desktops (one in office and one mobile) to be utilized... See more
Company replied
I have been using UPDF Pro Perpetual since version 1.8, and now with version 2.0.9 I’ve seen significant improvements across the board. Back in the 1.x versions, the main issue I encounter... See more
Company replied
A great PDF reader and editor. It has all the essential and important functions for a PDF reader and editor. Completely competitive with other solutions on the market.
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Company details
Written by the company
UPDF is the star product from Superace Software Technology Co., Ltd. As an all-in-one PDF editor, UPDF helps you read, annotate, edit, convert, OCR, protect, and organize PDF documents. With extensive PDF editing tools, you can add or edit text, images, links, watermarks, backgrounds, headers, and footers. UPDF provides more than 13 annotations tools to help you highlight, underline, and add sticky notes, stamps, shapes, text boxes, stickers, etc. to your PDF documents. UPDF is also the best PDF converter. It converts PDF to Word, Excel, PPT, Image, Text, RTF, HTML, XML, PDF/A, etc. with consistent formatting. The advanced OCR text recognition fearure is built in UPDF with 38 language support. UPDF is compatible with Windows, Mac, iOS, and Android. With one account, you can access all the features across all platforms. It helps millions of personal users and businesses improve document productivity.
Contact info
Hong Kong
- support@superace.com
- updf.com
3.9
Great
719 reviews
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Replied to 95% of negative reviews
Typically replies within 1 week
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New To AI and is awesome!
I am new to using AI and this is the first software i have really used it on and needed it for and it works a treat. Being built in is simple and fast. Highly recommended
29 September 2024
Unprompted review
Reply from UPDF
Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!
A great PDF editor with a lifetime…
A great PDF editor with a lifetime plan/ without monthly subscription. Highly recommended.
21 September 2024
Unprompted review
Reply from UPDF
Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!
I am a recent user of UPDF
I am a recent user of UPDF, and it has been excellent. The AI features are beneficial—I use them to read PDF books, and the PDF-to-mind map conversion makes it easy to capture all key points. It is certainly what I expected and even more.
I look forward to the product's continuous evolution.
6 September 2024
Unprompted review
Reply from UPDF
Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!
Good program for editing PDF
It is a good program for editing PDF and the only problem is that with an Intel Mac the OCR not work at all.
Otherwise the convert to word work great.
27 September 2024
Unprompted review
Reply from UPDF
Hi!
Thank you for approving UPDF. We truly appreciate your support, which helps us continuously improve our products and services.
Could you please send us the details of the issues, along with a screenshot, to our support email at support@superace.com? We would love to assist you in resolving them! Your feedback is our motivation to get better.
Please give me a refund
Please give me a refund
I sent an email shortly after purchasing the product, after evaluating it and seeing that it didn't have the functionality I wanted, as well as asking for time to buy the version beyond AI, and so far no response. Order number 802409270120552917
26 September 2024
Unprompted review
Reply from UPDF
Thank you for reaching out about your refund request. We apologize for the delay in our response and any inconvenience this may have caused.
To resolve your issue, please contact our support team at support@superace.com. A representative will respond to your email within three business days, and we will be happy to assist you.
Thank you for your understanding!
Issue with formular fields
Hi,
I contact you today about the formular fields' recognition that doesn't work at all.
I'd like to create a PDF file from a Word formular but it doesn't detect the fields that already exist from the import.
Thanks in advance for your help !
23 September 2024
Unprompted review
Reply from UPDF
Hi,
We're deeply sorry for the unpleasant experience you had. Please send the issues in detail with a screenshot through email to our support: support@superace.com
We would love to locate the problem and help you resolve it! Thank you!
what a great idea i can use AI with pdf…
what a great idea i can use AI with pdf document !!
i can translate what i didn`t know, i can summurize any thing, even i can take an explanation from the pdf directly can you imagine how this help you in your study ???
16 September 2024
Unprompted review
Reply from UPDF
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out on new features!
These people are a bloody bunch of…
These people are a bloody bunch of thieves! I bought the for life version of the app, and they took the annual subscription anyway! Even when I cancelled it before. Beware of them!
17 September 2024
Unprompted review
Reply from UPDF
Hi, we're deeply sorry for the unpleasant experience you had. For the chargeback, you may have selected the auto-renewal option during your subscription and that's why we renewed and charged your account. You can resolve your issue by contacting our support staff at support@superace.com. Our support staff will respond to your email within 3 days. We are happy to help you resolve your issue! Thanks!
Please give me a quick refund immediately
today, Sunday, September 16, 2024, an annual subscription to AI Tools was charged $69.
I never said that I would subscribe to this feature, and it was a feature that I didn't need at all.
Also, this feature is not used at all. Please give me a refund immediately.
16 September 2024
Unprompted review
Reply from UPDF
Hi, sorry for your bad experience. When subscribing to a UPDF product, you may have ticked the auto-renewal option, so the payment will be deducted automatically when the paid plan expires. You can contact our support staff: support@superace.com. We would be happy to find the problem and help you solve it!
My appreciation of UPDF
The things I liked the most about UPDF was the intelligent search engine throughout the reading of a PDF which leaves notes for each word I looked up, then there is the facility to query the AI for a particular point in the PDF and the elaboration of mind maps. It is an interesting application, it has more features than I expected and I am still discovering. At the beginning it can be a little difficult to understand, but it is a matter of getting familiar with the application.
15 September 2024
Unprompted review
Reply from UPDF
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out on new features!
its a very good app and useful for all
its a very good app and useful for all
2 September 2024
Unprompted review
Reply from UPDF
Hi!
Thank you for the love for UPDF! We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!
An editor that supports Arabic
Compared to traditional PDF editors, this editor has a simpler interface and supports advanced AI technology. You can ask AI any questions you want, let it translate multiple languages and even solve math problems and analyze data graphs! It provides great convenience for our daily work and study!
9 September 2024
Unprompted review
I've been using UPDF for nearly two…
I've been using UPDF for nearly two years, and it has been great. The new AI features are especially helpful—I use them to read PDF books, and the PDF-to-mind map conversion makes it easy to capture all key points. However, I wish it allowed editing the generated mind maps so I could customize and save them for later.
11 September 2024
Unprompted review
Reply from UPDF
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. For Mind Map, you can download it and import it to edit it.
Please make sure that you always update to the latest version so you won't miss out on new features!
Their customer support is fake
Their support is fake and doesn't even reply you. If you buy updf from the official web page, you would see that there is a 30 day money back guarantee. And which I requested on the FIRST DAY of purchase because my Intel CPU doesn't have OCR cabiability, and which was not noted on anywhere until I went to see on the user guidelines. Which was after purchase and when I went to find their customer support, there was no reply. For 4 days already
6 September 2024
Unprompted review
Reply from UPDF
Hi, sorry for your bad experience. Please check if your email was sent successfully. Our support staff will respond to the email within 3 days.
Please send the issues in detail with a screenshot through email to our support: support@superace.com We would love to locate the problem and help you resolve it! Thank you!
UPDF software is ok, but their policy about subscriptions is not
UPDF is incredible. But it is unbelievable that I installed the software with a permanent licence and without choosing to try out the AI Tools and, after a few days, I am charged for an annual licence of the AI Tools, which I have no need of and did not want in the first place.
I wrote to technical support and got no reply. According to European law, I am entitled to a full refund within 14 days of purchase (which I did not do knowingly, by the way).
EDIT:
Eventually the technical support wrote me to a complete refund for the piece of software I do not need.
10 September 2024
Unprompted review
Reply from UPDF
Hi, we're deeply sorry for the unpleasant experience you had. For the chargeback, you may have selected the auto-renewal option during your subscription and that's why we renewed and charged your account. You can resolve your issue by contacting our support staff at support@superace.com. Our support staff will respond to your email within 3 days. We are happy to help you resolve your issue! Thanks!
An editor recommended by my colleagues
An editor recommended by my colleagues. 👍After using it, it is indeed a software worth recommending. It supports multiple languages and functions, and the price is very affordable!
4 September 2024
Reply from UPDF
Thank you for your support and love of UPDF, a powerful PDF editor with AI functionality that is loved and supported by a wide range of users. The price of our product is very advantageous！
Be sure to always update to the latest version so you don't miss out on new features.
It so amazing app and I will using this…
It so amazing app and I will using this app in my work, its price is lower than Adobe maybe 75%, and AI features very smart, really I love it so much, good luck to you UPDF
5 September 2024
Unprompted review
Reply from UPDF
Hello， thank you for your love of UPDF. Yes， UPDF has the friendly price and wonderful AI features. Please make sure that you always update to the latest version so you won't miss out new features!
I like the UI
I like the UI, and the wide range of features, it's a well polished software!
1 September 2024
Unprompted review
Reply from UPDF
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!
Been using UPDF it is a good software…
Been using UPDF it is a good software with all in one if you need to edit your pdf files. Work on all platforms including mac,ios, and android
4 September 2024
Unprompted review
Reply from UPDF
Thank you for the approval of UPDF! Yes, UPDF is a powerful PDF editor with AI features. Please make sure that you always update to the latest version so you won't miss out new features!
Lots of good free features
Lots of good free features. Easy to use. Lots of resources online to help.
4 September 2024
Unprompted review
Reply from UPDF
Thank you for the approval of UPDF！Yes, we have lots of great features. Please make sure that you always update to the latest version so you won't miss out new features!
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