UPDF Reviews 

720
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers had a great experience with this company. People love how easy it is to manage files, praising the clean user interface, fast performance, and powerful editing tools. Customers also deeply appreciate the artificial intelligence capabilities, which make summarizing and translating complex documents exceptionally fast and efficient. Consumers find the software to be a fantastic and affordable alternative to heavier programs for daily work. Some reviewers were not happy with the interface, noting that it is not always fully intuitive and can present minor roadblocks during daily tasks. Others mentioned facing minor learning curves or occasional font-related issues when handling specific documents.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the clean interface, fast performance,... See more

Product

Reviewers highlight positive aspects of product, describing it as an amazing and dependable alternative to... See more

Application

Consumers find application to be a mixed experience, with many reviewers praising it as a useful and... See more

Website

Reviewers express mixed feelings regarding the website experience, as consumers frequently highlight the... See more

Artificial intelligence

Customers consistently note positive experiences with artificial intelligence, praising helpful built-in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have almost completely transitioned from Adobe PDF to UPDF on most of my devices! It has saved me hundreds of dollars from my subscription to Adobe Pro and still allows me almost all the same featur... See more

Company replied

Rated 4 out of 5 stars

Easy to use; fantastic option for those switching over from Acrobat 2020. For the Enterprise version, I would like UPDF to consider allowing two desktops (one in office and one mobile) to be utilized... See more

Company replied

Rated 4 out of 5 stars

I have been using UPDF Pro Perpetual since version 1.8, and now with version 2.0.9 I’ve seen significant improvements across the board. Back in the 1.x versions, the main issue I encounter... See more

Company replied

Rated 4 out of 5 stars

A great PDF reader and editor. It has all the essential and important functions for a PDF reader and editor. Completely competitive with other solutions on the market.

Company replied


Company details

  1. Software Company
  2. also in
  3. Cloud Storage Service
  4. Computer Accessories Store
  5. Institute of Technology

Written by the company

UPDF is the star product from Superace Software Technology Co., Ltd. As an all-in-one PDF editor, UPDF helps you read, annotate, edit, convert, OCR, protect, and organize PDF documents. With extensive PDF editing tools, you can add or edit text, images, links, watermarks, backgrounds, headers, and footers. UPDF provides more than 13 annotations tools to help you highlight, underline, and add sticky notes, stamps, shapes, text boxes, stickers, etc. to your PDF documents. UPDF is also the best PDF converter. It converts PDF to Word, Excel, PPT, Image, Text, RTF, HTML, XML, PDF/A, etc. with consistent formatting. The advanced OCR text recognition fearure is built in UPDF with 38 language support. UPDF is compatible with Windows, Mac, iOS, and Android. With one account, you can access all the features across all platforms. It helps millions of personal users and businesses improve document productivity.


Contact info

3.9

Great

TrustScore 4 out of 5

720 reviews

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3.9

All reviews

(720)

102 reviews in the last 12 months

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Rated 1 out of 5 stars

ugly and annoying watermark

I understand that exist paid functions , but the watermark that covers part of EVERY page is simply an anti-consumer practice, how am I supposed to read when an ugly, shiny watermark covers the beginning of EVERY ONE of the pages?

22 January 2025
Unprompted review
UPDF logo

Reply from UPDF

Thank you for your feedback. We're sorry to hear about your experience with the watermark. We are constantly working to improve our product to ensure the best user experience.

If you have any other questions or suggestions about the product, or if you need assistance, please feel free to contact us at support@superace.com. We're happy to help.

Thank you for your understanding and patience.

Rated 5 out of 5 stars

The customer support is excellent

The customer support is excellent, all my queries were answered very promptly. I would recommend this app. I’m still figuring it out with a lot of help from costumer care department.

21 January 2025
Unprompted review
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Reply from UPDF

Thank you very much for your generous review. We are truly delighted that you are satisfied with our service. Your encouraging feedback is a great motivation for us to continue innovating. We will keep providing better solutions for our users. Thanks again, and have a wonderful day!

Rated 3 out of 5 stars

Great Product, But Misleading Payment Practices

I came across UPDF by chance and found the product to be excellent, so I decided to purchase an annual subscription.
However, I was charged for an "AI Assistant" subscription that I did not intend to purchase, which has left me feeling very frustrated and disappointed.
While I am more than willing to pay a fair price for a product I value, the payment process seemed misleading and confusing.
Just before writing this review, I sent a formal complaint via email. If I do not receive a satisfactory response, I will consider taking further action to address this issue.

9 January 2025
Unprompted review
UPDF logo

Reply from UPDF

Hi, sorry for your bad experience. When subscribing to a UPDF product, you may have ticked the auto-renewal option, so the payment will be deducted automatically when the paid plan expires. If you wish to cancel your subscription or have any other questions, you can contact our support staff: support@superace.com. We would be happy to find the problem and help you solve it!

Rated 5 out of 5 stars

Good app (not as easy to use as Adobe…

Good app (not as easy to use as Adobe but much cheaper)

Great great support !

8 January 2025
Unprompted review
UPDF logo

Reply from UPDF

Thank you for your feedback! We're delighted you’re satisfied with our support service! We'll continue to enhance the product experience. Have a wonderful day!

Rated 5 out of 5 stars

Really the best PDF viewer out there

Really the best PDF viewer out there.
Excellent value for money. Do not want to use any other PDF tool in my life.

7 January 2025
Unprompted review
UPDF logo

Reply from UPDF

Thank you for your support and recognition of our product! We are honored that you enjoy using it. We will continue to strive to provide even better services and assurance. Wishing you a wonderful day!

Rated 4 out of 5 stars

Solid alternative to Acrobat Pro with room for improvement

Been researching alternatives to Acrobat Pro and this one rose to the top. I've been using it for a couple weeks and here's some thoughts:

Positives:
- Reasonably priced and still has a perpetual option whereas almost all alternatives require a subscription (a huge positive).
- User interface is generally easy to use and modern.
- Has most of the features I'm looking for in a pdf app (organize, redact, forms, ocr, create from scanner, combine multiple pdfs).

Room for improvement:
- The auto form field recognition is not as good as Acrobat's and does not identify many field areas that Acrobat does.
- The "Create multiple copies" in the prepare form is buggy in Windows (but works correctly in Mac). The copy selected fields sometimes gives errors that it cannot be greater than 1 or must be between 2 and 5 (and similar errors). The copy selected fields down actually puts them across and vice versa (but works correctly on Mac).
- The auto font size in forms does not seem to work in Windows (but does on Mac) and the font stays at one size.
- The border color in forms also seemed buggy in Windows (but ok on Mac).
- Does not have an option to insert pages from a scanner like Acrobat Pro has.
- Does not have the "Fill and sign" feature that Acrobat Pro has. I use this a lot for filling out non-fillable (i.e. non-form) pdfs. It's nice to be able to just click on different areas of the pdf and start typing. I suppose UPDF's text comment tool is something similar.
- The cloud storage and AI is not of interest to me but maybe is to others.

Overall a solid effort that just needs a bit of polishing.

6 January 2025
Unprompted review
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Reply from UPDF

Thank you for your detailed feedback! We’re honored that you enjoy our product! Your suggestions have been shared with our product team and will be carefully considered to continuously improve the user experience. If you have any other questions or suggestions, feel free to contact us at support@superace.com. We look forward to better serving your needs in the future!

Rated 4 out of 5 stars

It just does everything I need with pdfs

Tried several competitors (pdf gear, Highlights to name the best of them in my opinion) and I decided to pay for UPDF because it combined the of strengths of both fore mentioned apps in a very neat UI.

Very glad of my purchase !
There is a little thing that I would have liked though... if I paid the software on a website with prices displayed in Euros and I got debited in USD... with unplanned bank fees... if I had known, I would have used another card. That is the only little thing that I would have to complain about.

6 January 2025
Unprompted review
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Reply from UPDF

Thank you for your recognition of our product. We’re very happy that you like it! If you have any questions, feel free to contact us at support@superace.com. Lastly, we wish you a wonderful day!

Rated 5 out of 5 stars

UPDF is a game-changer for PDF usage...

I've been in the tech world since before mainframes were able to provide users with a virtual machine. When PDF's began appearing during the Internet Age I was flummoxed. Why are so many sources using a proprietary convention that costs so much to use for anything other than viewing? That question stuck with me through the years until now. Finally - an affordable solution for manipulating PDF's with the same options as provided by other non-PDF text editors.

UPDF is an easy to use PDF editor. Even if you don't work with PDF's all that often, it's affordability makes it nearly as accessible as open source software. No more needing to export a PDF to MS Word or some other package for editing and then needing to dump back into a PDF. With UPDF, your use of PDF's will definitely increase now that all that hassle and expense is gone.

5 January 2025
Unprompted review
UPDF logo

Reply from UPDF

Thank you for your high praise of UPDF! We’re glad to provide you with a convenient and affordable PDF solution, making PDF editing hassle-free. If you have any questions or suggestions, feel free to contact us at support@superace.com. We hope UPDF continues to offer you an excellent experience!

Rated 5 out of 5 stars

Well what can I say

Wellx what can I say? It does what you have paid for, and it's even cheaper than Adobe. Great software highly recommended!!!

14 November 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!Have a nice day!

Rated 3 out of 5 stars

Greetings I hope to add voice…

Greetings I hope to add voice pronunciation when translating words in the full version. And I hope to add a feature for freely zooming in and out of the page. Thank you.

تحية طيبة
اتمنى اضافة نطق الصوت عند الترجمة في النسخة الكاملة
واتمنى اضافة ميزة تكبير وتصغير الصفحة بشكل حر

شكرا لكم

28 December 2024
Unprompted review
UPDF logo

Reply from UPDF

**英文翻译**:
Thank you for your feedback. Your suggestions are invaluable and help us improve the application. I have submitted your request to the product team for scheduling, and the features you mentioned may be implemented in future updates. If you have any other questions, please contact support@superace.com. Thank you again for your feedback, and have a wonderful day!

Rated 3 out of 5 stars

Stunning price / performance ratio marred by several shortcomings.

I've now been using UPDF Pro perpetual for several months and am only partially satisfied.

As of December 2024, and with respect to my workflow, UPDF Pro has the following shortcomings when compared to Acrobat Pro:

[1] Page dimensions are displayed in points (1pt = 1/72 inch) rather than inch or mm. And: One cannot change this!?
Affected are:
● Crop Tool
● Page Properties (e.g. A4 is displayed as 595.2 x 841.9 rather than 210 mm x 297 mm and letter in 612.0 x 792.0 rather than 8.5 x 11 inches
→ Please improve this!
Note: Not affected is UPDF's measuring tool, which already supports dimensions such as mm and inch.

[2] Importing tif images ignores the image's DPI setting, leading to incorrect page sizes.
→ Please improve this, as its a killer criterion!

[3] The page's default view settings cannot be saved with the document. E.g. two up + facing + fit height.

[4] Acrobat's clear scan feature for scanned pages has no equivalent. While UPDF's OCR is good, if not very good, it cannot quite compete with clear scan.
Note: I do not expect UPDF to come up with something similar.

Other differences less important to me are:
[5] Acrobat’s pdf optimisation features are more sophisticated than UPDFs. Font embedding for example.

[6] Acrobat’s “Print Production” feature seems to have no equivalent.

So far UPDF Pro is the second-best* Acrobat Pro alternative I've tested to date, and I've tested many. The reason for buying UPDF is because I no longer get a ~70% workplace discount on Acrobat Pro, which even with the discount is massively overpriced when compared to UPDF.

*) Second-best together with the more than just notable exception of PDFgear, which is superb and seems to be in a head to head race against UPDF.

23 December 2024
Unprompted review
UPDF logo

Reply from UPDF

Thank you for sharing your comments about UPDF. It is valuable to receive feedback from you as it helps improve the application.
These are likely to be areas of focus for future updates. If you need help with a specific feature or have any other questions, feel free to let me know.
Be sure to always update to the latest version so you don't miss out on new features.

Rated 5 out of 5 stars

UPDF is more intuitive and straightforward

I've been using UPDF for 3 months.
I love that UPDF is more intuitive and straightforward to use than its much more expensive competition. I gave up on one of the more expensive apps (after 2 years of living with it) and was delighted to find UPDF.
Sure there are small changes I would like to see but nothing is perfect and I have no complaints.
Excellent PDF app!!

21 December 2024
Unprompted review
UPDF logo

Reply from UPDF

Thank you for your positive feedback on UPDF! We are very glad to hear that you find UPDF intuitive and convenient to use.

Your recognition is a great motivation for us, and we will continue to work hard to optimize our products and provide a better user experience. We look forward to your continued enjoyment of UPDF and welcome you to share more of your experiences and suggestions at any time.

Thank you once again for your support!

Rated 1 out of 5 stars

Refund please

Hello,

I attempted to make a purchase on your website because I thought the program in this website offered was a free trial. In Korea, most transactions require additional verification even after entering card details, so I assumed clicking the payment button would not immediately result in a charge. However, the payment was processed automatically, which caught me by surprise.

I immediately looked for a way to request a refund but couldn’t find any clear instructions, so I canceled the subscription first. I have not used the service at all since the accidental subscription. I also noticed a “30-day money-back guarantee” on your website, but I couldn’t find where to request a refund. That promise was one of the reasons I felt comfortable proceeding with the purchase.

I am currently a student, and since it is university application season, I am in desperate need of funds. I kindly and sincerely ask for your assistance in processing this refund. Thank you so much in advance.

13 December 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi, sorry for your bad experience.“30-day money-back” is guaranteed. If you wish to cancel your subscription or have any other questions, you can contact our support staff: support@superace.com. We would be happy to find the problem and help you solve it!

Rated 1 out of 5 stars

Predatory tactics

After spending a long time working on a pdf document i went to safe it and it only then told me i had to pay to safe without a watermark. A lot of time wasted and this is very predatory behaviour. Don't work with this company they use dirty tactics

9 December 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
We appreciate your honest feedback!
In the development process of UPDF, we have always been committed to making the tools simpler and more convenient for users to use. In this process, we have had to make a choice, some of which are understood by users, while others are not. However, we are very grateful that you have let us know your thoughts and suggestions.
Could you share more details sugguestion on the app and design to our email support@superace.com? We'll take your comments into consideration as we continue to innovate and improve. Thank you for sharing your thoughts!"

Rated 4 out of 5 stars

**Review Comment:**

**Review Comment:**

"UPDF is a very good app with an intuitive interface and useful features for editing and viewing PDFs. However, I believe the tools available for Android need some improvements to reach the same level of efficiency as on other platforms. With a few updates and adjustments, the app has great potential to become even better!"

7 December 2024
Unprompted review
UPDF logo

Reply from UPDF

Thank you for sharing your comments about UPDF. It is valuable to receive feedback from you as it helps improve the application.
These are likely to be areas of focus for future updates. If you need help with a specific feature or have any other questions, feel free to let me know.
Be sure to always update to the latest version so you don't miss out on new features.

Rated 1 out of 5 stars

I want to cancel my subscription but I…

I want to cancel my subscription but I can’t find any cancel button on my account page at all.
How can I cancel my subscription? I already emailed about this issue.

6 December 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi, sorry for your bad experience. When subscribing to a UPDF product, you may have ticked the auto-renewal option, so the payment will be deducted automatically when the paid plan expires. If you wish to cancel your subscription or have any other questions, you can contact our support staff: support@superace.com. We would be happy to find the problem and help you solve it!

Rated 3 out of 5 stars

Good software but missing basic features

It's a software with a good user experience for syncing and highlighting that make it unbelievable that it doesn't have the simple functionality of custom highlight color (a feature that exists only in the Windows version)

26 November 2024
Unprompted review
UPDF logo

Reply from UPDF

Thank you for sharing your comments about UPDF. It is valuable to receive feedback from you as it helps improve the application.
These are likely to be areas of focus for future updates. Feel free to send the issues in detail with a screenshot through email to our support: support@superace.com
Be sure to always update to the latest version so you don't miss out on new features.

Rated 1 out of 5 stars

I subscribed under order number…

I subscribed under order number 802411100452488132, but it remains inactive. I hope to resolve this issue.

11 September 2024
Unprompted review
UPDF logo

Reply from UPDF

sorry for your bad experience.
Normally we authorize the filled in email address directly after purchase. You could log back in to see if you've been upgraded to a Premium account. Meanwhile, make sure you've updated to the latest version.
If this method does not solve the problem, please send a detailed description of the problem with a screenshot by e-mail to our support: support@superace.com. We would be happy to find the problem and help you solve it!

Rated 4 out of 5 stars

Great Adobe alternative

Great Adobe alternative. Are you tired of Adobe fleecing you down? This is a great alternative. It does almost everything Adobe can and will save you money. For the developer, one nit-picky thing... when scrolling through multi-page document, when it gets to the end of the page, it waits, then jumps to the next page... it sure would be nice to show a continuous scroll to the next page with a gap in between instead of the sudden jump to the next page. This would make the user experience much more fluid.

5 November 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for sharing your comments about UPDF. It is valuable to receive feedback from you as it helps improve the application.We appreciate a lot your support and it helps us keep upgrading our products and services.

Rated 5 out of 5 stars

Everyday application

In using this application, it is a bettter than my previous software. UPDF is the perfect solution to my everyday needs. Very awesome aplication.The price is reasonable, with its vast features.

9 November 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

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