Refunded deposit still counted as spending. Cash history has the return, budget view doesn’t. I want a clear refund line, not a silent deletion. Asked for the totals to be checked and got an explanati... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Deposited on a saturday, got the extra on top straight away and the free spins that came with it actually hit something, not massive, but a bit slow.
"Deposits go in instantly with my card, I was half expecting some pending screen and it just landed straight away, account balance updated the second I hit confirm, with one small issue.
In my case, my favourite spot for a spin is still you guys, well over a year now and the odd lucky win keeps me smiling, but a bit slow.
Company details
- Casino
- also in
- Betting Agency
- Bookmaker
- Gambling House
- Online Casino or Bookmaker
- Online Sports Betting Vendor
Written by the company
Compare top online casinos for Kiwi players with secure payments, clear terms, and a wide choice of pokies and live games. Updated for 2026.
Contact info
New Zealand
- business@upchips-nzl.site
- upchips-nzl.site
4.5
Excellent
180 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
On this run
On this run, love this casino works fine, but slightly clunky!!
16 October 2026
Unprompted review
Only wish is the bonus rounds showed up…
Only wish is the bonus rounds showed up a bit more often when im playing little, though support lagged.
16 October 2026
Unprompted review
From my side
From my side, deposit history matched works fine which made the session feel easy, with one small issue.
16 October 2026
Unprompted review
In my case
In my case, cashier showed paid love it, but slightly clunky.
14 October 2026
Unprompted review
Great titles on work phone on mobile
Great titles on work phone on mobile, but a bit slow.
15 October 2026
Unprompted review
For this session
For this session, contact Form answered my question before bed, though not perfect.
13 October 2026
Unprompted review
Honestly
Honestly, the live dealers have me logging in every single night. in my case, though not perfect.
13 October 2026
Unprompted review
Love the Book of Dead for now in that…
Love the Book of Dead for now in that session, though not perfect.
15 October 2026
Unprompted review
What I noticed was that very easy to…
What I noticed was that very easy to deposit, but slightly clunky.
14 October 2026
Unprompted review
Fast cashout to my e wallet during this…
Fast cashout to my e wallet during this session, but a bit slow.
15 October 2026
Unprompted review
Tapped the Aztec slot from the lobby…
Tapped the Aztec slot from the lobby and got a spinner that never resolved.
16 October 2026
Unprompted review
My phone is a few years old and it…
My phone is a few years old and it still runs trouble-free, no lag on the slots and the live stream doesnt stutter, but slightly clunky.
15 October 2026
Unprompted review
What I noticed was that die zahlen…
What I noticed was that die zahlen wirklich aus sehr nice in that session, though not perfect.
14 October 2026
Unprompted review
After checking again
After checking again, the page was nothing flashy but it functioned from my end during that visit, but slightly clunky.
15 October 2026
Unprompted review
In my case
In my case, my favourite spot for a spin is still you guys, well over a year now and the odd lucky win keeps me smiling, but a bit slow.
15 October 2026
Unprompted review
For this session
For this session, game search found Starburst hands down while I was playing Starburst, though support lagged.
15 October 2026
Unprompted review
From my side
From my side, keep it up after work, though not perfect!!
14 October 2026
Unprompted review
The agent refused my case reference.
13 October 2026
Unprompted review
For this session
For this session, game search found blackjack works fine, with one small issue.
16 October 2026
Unprompted review
First payment functioned on my side
First payment functioned on my side, with one small issue.
13 October 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.