Very nice people. Ive enjoyed our conversations and they have always answered my questions quickly. It's nice to pose a question and actually get a response almost immediately. I will use their servi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The agent allowed me to pay off balance with somewhat of an extra payment after the 90 day promotion. I explained I thought from receiving product but it’s not the case. I even calculated two exact pa... See more
Words cannot explain how awesome this company is! If you’re thinking about financing/leasing don’t hesitate to use UOWN. You’re approved immediately and you can’t take your furniture home with you the... See more
Your company made everything easy from start to finish , to 1st payment and paying off my account. It was super easy , no hassles, no gimmicks. Just a very professional and courteous company to do... See more
Company details
Written by the company
In 2008, a group of lending executives in Tampa, FL came together and saw a need: credit challenged customers had virtually no place to go for financing. Armed with decades of industry experience and a passion for helping customers in need—Uown Leasing was born. At Uown, we understand that the credit score does not define the customer. It’s our belief that everybody, regardless of credit history, should have the ability to provide for his or her family. By giving customers a simple, straight-forward lease-to-own payment option on everyday items, Uown works hard to make that happen. A lot has changed since 2008, but our focus on doing business the right way remains the same. We see both our merchants and consumers as part of the Uown Family. Our commitment is to always treat both with the dignity and respect they deserve. Working together, we’ve got this.
Contact info
United States
- (877) 353-8696
- info@uownleasing.com
- uownleasing.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I never received my lease agreement for…
I never received my lease agreement for tires. I was charged a down payment though. I called and they said that it was my device that wasn’t compatible (iPhone 16) ok. They said they would refund my deposit and I could start again. They said I would receive the deposit that Friday. I didn’t. I called Saturday and they promised I would receive on Monday. Monday is here so I called again. They said to give it 5-7 business days. What!?!??! I’m over it.
8 October 2025
Reply from Uown Leasing
Hello,
Unfortunately we are not able to find your account as no name or email address was provided. Please submit these so that we can look into your concern. Thank you!
Ella
Ella. Made it very pleasant and easy makes a great value to your team. Well spoken
14 October 2025
I spoke with Ella and she was very…
I spoke with Ella and she was very knowledgeable on my recent experience with UOWN. She also was very efficient with the call. Thank You Ella.
14 October 2025
Horrible service I’ve waited on a…
Horrible service I’ve waited on a refund for months would not recommend to anyone
3 October 2025
Reply from Uown Leasing
Hi Kathy,
We sincerely apologize for the negative experience you’ve had. Please be assured that a supervisor will be reaching out to you to help resolve this matter. We appreciate your patience and the opportunity to make things right.
spoke perfect english looked after…
spoke perfect english looked after issue and polite man
10 October 2025
Got all my all my answers answered in a…
Got all my all my answers answered in a quick response and the person I talked to was really polite and nice
9 October 2025
Approval was fast and easy
Approval was fast and easy. Highly satisfied, highly recommend
1 October 2025
Attention to customer requests and…
Attention to customer requests and response to their situations.
7 October 2025
I leased some tires total $390 or so
I leased some tires total $390 or so. When it was time for my first payment to come do they sent me an email saying they were going to take three payments on my payday I took them at their word didn’t look at my bank account. Figured it was going to go in on the third, my payday no they did not take it on the third. They waved. Didn’t tell the following weekend and tried to withhold a payment that got returned because of insufficient funds have they taken the three payments when they said they would would all be good but instead now they voided my 90 day payoff and refuse to give me a complete statement of what’s been charged and why. I see all these people of writing complaints to the Better Business Bureau.. that’s fine but if you really want to go after them for their shady business practices, you contact the consumer protection agency, the Better Business Bureau and the federal trade commission who governs how they do their business they can be fined we can be forced to give you your money back and they can audit all their books. So if you really want to get back at them go to the federal trade commission that’s who really governs what they do just letting you know because I’m doing this and I can guarantee you when it’s all set and then I’m gonna have paid more for those tires than what I should’ve but I will get my money back and in the interim I hope it opens an investigation that causes them huge problems because if they’ve done it to me, they’ve done it to hundreds of others which I can tell by looking at the Better Business Bureau again FEDERAL TRADE COMMISSION
3 August 2025
Unprompted review
Reply from Uown Leasing
Hi William,
We're very sorry to hear that you have had a negative experience with us. While we cannot provide specific information on your account as this is a public platform, we will have a supervisor reach out to you to ensure we are understanding your concerns correctly. We would like the opportunity to address any errors, if possible, and move forward on better terms.
Wow Uown
Everyone l had a concern or needed to make a payment on a different date all l had to do is call and make the change, there customer service was exceptional !!!!!!
3 October 2025
That I could do it online and get the…
That I could do it online and get the tires sent so quickly
3 October 2025
Ella was great on setting up payment…
Ella was great on setting up payment arrangements for my account. Thank you for the amazing support.
2 October 2025
The representative that helped me today…
The representative that helped me today was very, kind, sensitive to me needs,band helpful.
I feel I shouldn't be responsible for this bill since the item I purchased was no good
1 October 2025
Reply from Uown Leasing
Hi Lori!
We'd like to better understand the concern with your items. Uown does not sell or manufacture merchandise, but we'd like to help in any way that we can. We will have a supervisor reach out to you as soon as possible.
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