UntilGone.com Reviews 48,571

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers had a great experience with this company. Customers frequently praise the company for its excellent prices and the wide variety of products available. Many appreciate the mystery box experience and often receive usable items. The ordering process is generally described as easy, and products typically arrive promptly and match their descriptions, with many finding great deals. However, some customers were dissatisfied with the customer service, reporting issues with responsiveness and a lack of urgency in resolving problems. There were also instances where products received did not match their descriptions or expectations, leading to frustration regarding returns and refunds. A few people also experienced problems with software licenses and found the website's product listings to be unclear.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praised the great products, prices, and wide... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report an easy ordering process, with some... See more

Price

Consumers find price to be ambiguous. Many reviewers appreciate the affordable prices, great deals, and... See more

Website

Clients share ambiguous opinions on the website. Some customers express strong dissatisfaction, calling it... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers report no response, or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The low prices and the free shipping. I have recommended this site to a number off people

Rated 5 out of 5 stars

UntilGone has been a surprisingly great experience! They are regularly updating their products & with great deals & prices. The JunkBoxes are a favorite of mine! I like the mystery experience and a... See more

Rated 5 out of 5 stars

This pilot for the website for untilgone.com is very fantastic for connecting for buying from untilgone.com.!! Plus, untilgone.com has many products for purchase at really excellent prices. I have t... See more

Rated 5 out of 5 stars

UntilGone.com offers a fun and engaging shopping experience with unique deals. The products arrived promptly and matched the descriptions perfectly. It’s a great spot for finding interesting items wi... See more


Company details

  1. Online Marketplace

About UntilGone.com

Written by the company

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In business since 2005 (originally as Yugster), we are the destination for finding daily deals on top products including premium brands like Apple, Oakley, Shark/Ninja, and many others. Our goal is to save our customers money on every single order and we are excited to do the same for you! We do the work to find products you’re interested in and deliver them right to your inbox.

Shop Our Great Selection:

At UntilGone.com our customers are our number one concern and we have you covered! If there is a problem with your order, please contact us and we'll work with you to make it right!

Support

Contact info

3.9

Great

TrustScore 4 out of 5

49K reviews

5-star
4-star
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2-star
1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

There are way too many emails every day!!!

There are way too many emails every day.
Then of course, you repeat the same items over and over and over and over . . .
Also, clearly there is a sister company selling the same things, so all in all this is a major pain

11 October 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Barry,

We apologize for the frustration with the frequency of emails and repeated items. We understand how overwhelming that can feel, and we want to improve your experience. Please consider adjusting your email preferences, or reach out to our support team at support@untilgone.com for assistance. Thank you for your feedback it helps us make positive changes.

Rated 1 out of 5 stars

It took several weeks to notify me that…

It took several weeks to notify me that I would not be receiving what I ordered.

11 October 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Lissa,

We’re very sorry for the delay in notifying you about the unavailability of your order. We understand how disappointing this is, and this isn’t the experience we aim to provide. Your feedback is invaluable, and we’ll work on improving our communication for a more timely response. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Better then expected

Title : Better then expected.
Date of purchase: 10/11/2024
Bought item as gift. It was better then the ones for sale at Marshalls and Boscovs and at a better price.

11 October 2024
Rated 2 out of 5 stars

I bought as a gift and found out the…

I bought as a gift and found out the person already had one. They didn't offer a return label because they don't pay for return shipping. When I went to the post office it was so expensive $17 I didn't send it back. After I told them they said they could of sent the label and shipping would be about $7 but it was too late as I gave it away. I was told they keep prices low by not paying return shipping. I'll stick with Amazon or Groupon from now on.

8 October 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Melody,

We’re sorry to hear about the return experience with your recent gift purchase. We understand the importance of flexible return options, and we apologize for the frustration caused by the shipping cost. Keeping prices low by not covering return shipping is a part of our model, but we’ll consider your feedback as we work to improve. Thank you for sharing your experience with us.

Rated 1 out of 5 stars

I tried ordering from you guys over…

I tried ordering from you guys over three times and every time the order got canceled so your service sucks.

7 October 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Sifa,

We’re very sorry for the repeated cancellations you experienced. This isn’t the service we aim to provide, and we understand how frustrating this must have been. We will take note of this points so at least we can serve our customer better and to help further improve the Untilgone.com experience. Every suggestion/feedback given to us will be taken into account. Thank you for sharing this to us.

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