Hi, like my unthins, my hair has got thicker,healthier in appearance, my temples are now not thinning but baby hair has come, and given me confidence again. I've just started my tub, so top up... See more
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To be fair the product is great and works. it's the cost for me just to much and deals should be better for long term customers.but again regain did nothing this product starts working after 3 months... See more
Company replied
Started using unthin about 9 months ago after noticing my hair thinning around my crown. Was a bit sceptical at first, but within 10 weeks I started noticing new growth. I use it twice a day. Customer... See more
Company replied
Decent, easy to use product. Used the ‘original’ formula for 10 months now. Was starting to thin out on my crown, quite significantly. Definitely an improvement since I first started using the product... See more
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Company details
Written by the company
Unthin: Undo hair loss. We work with men to reduce hair loss and encourage re-growth. Our solution is tablet free, and works on 9/10 men.
Contact info
United Kingdom
- help@unthinhair.com
- unthinhair.com
4.2
Great
252 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
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Excellent product and service
I have been using the Unthin spray for almost 2 years and the results have been great. I have seen no further recession in my hair, and the Unthin team has been extremely helpful in answering my questions and modifying my subscription to suit my specific needs.
3 July 2025
Unprompted review
Reply from Unthin
Thank you for the fantastic feedback - really glad to hear two years in, the recession has held steady, and that the team's been able to flex your subscription to suit you along the way. Appreciate you taking the time to share this.
Team Unthin
Does exactly what it promises
Ive been using Unthin for 4 months and really happy with the results. Much thicker hair in the areas it was thinning. Very easy to use and I actually really like the slightly matte texture it gives your hair, I don’t bother with hair gel anymore.
Very good stuff 👍🏻
11 June 2025
Unprompted review
Reply from Unthin
Thank you for the detailed feedback -— really glad to hear four months in you're seeing thicker hair in the areas that were thinning. Good to know the texture's a bonus too, not just the results. Appreciate you sharing this.
Team Unthin
Can’t fault the service if you have…
Can’t fault the service if you have questions they will answer within an hour products always on time they’re great to deal with thanks
30 May 2025
Reply from Unthin
Thank you - really glad to hear the support's been quick to respond and deliveries have been reliable too. We appreciate you taking the time to leave this.
Team Unthin
The product works
The product works! Unthin stopped my hair thinning and even grew back. Great customer service too!
20 May 2025
Unprompted review
Reply from Unthin
Thank you for the great feedback - brilliant to hear it not only stopped the thinning but got regrowth going too, and that the customer service matched up. Really appreciate you sharing this.
Team Unthin
Absolutely fantastic product
Absolutely fantastic product. It’s worked a treat.
1 May 2025
Unprompted review
Reply from Unthin
Thank you so much - brilliant to hear it's worked a treat for you. We really appreciate you taking the time to leave a review.
Team Unthin
Unthin Is The Real Deal!
Been using this product for just over 6 weeks after my barber recommended it. He showed me results from himself and another of his friends whom has been using Unthin for several months also. I was still sceptical as I've had hair loss around my crown and temple for a few years now. To see the progress that's been made is such a short time is unheard of. To any sceptics out there, give this product a go. Stick with it and watch your confidence grow as your hair grows back!
3 May 2025
Unprompted review
Reply from Unthin
Thank you for such a great write-up - it really means a lot that your barber's recommendation paid off, and even more that you're now seeing results yourself after being sceptical going in. Encouraging other sceptics to give it a proper go is exactly the kind of endorsement we're grateful for. Thanks for sharing.
Team Unthin
Worth a try
So, despite initially being sceptical, I did a little research and thought I’d give Unthin a go.
I wasn’t bald, however, was noticing (age related I’m sure) that my hair was thinning, scalp more visible, and figured I should do something before it became an issue.
I used Unthin as instructed and admittedly the results weren’t immediate, which would’ve been nice, though with continued use (6 months now) I’m genuinely noticing a difference.
I’m not a ‘before and after’ kinda guy but I’m now finding myself leaving a review and recommending Unthin to my friends.
If it’s something you’ve noticed give Unthin a try, it’s cheaper and more convincing than the alternative trip to Turkey some of my pals have made.
Thanks guys!
1 May 2025
Unprompted review
Reply from Unthin
Thank you for such a thoughtful and honest review — it really means a lot to us.
We completely understand the initial scepticism, especially when results take time. But you stuck with it, and we’re so pleased to hear that after 6 months, you’re genuinely seeing the difference. That’s exactly how Unthin is designed to work — gradual, consistent improvement that adds up over time.
We love that you’ve gone from “not a before and after kind of guy” to recommending us to friends — that says everything! And yes, we’re definitely here to be a smarter, more affordable alternative to a trip to Turkey.
Thanks again for the support — we’re glad to be part of your hair journey!
Best regards,
Unthin Customer Support Team
I started using Unthin after a…
I started using Unthin after a recommendation from a friend who has had great success with the product.
I’ve now been on the spray for 5 months and am stunned at how much hair I have had return. It’s really filled out my crown and top of my head.
If you are even half tempted I would try unthin. There is nothing to lose I thought I would eventually end up having a transplant, but don’t think that will be the case now!
1 May 2025
Unprompted review
Reply from Unthin
Thanks so much for taking the time to leave this review — we’re thrilled to hear about your results!
It’s amazing what 5 months of consistency can do, and we’re especially glad to hear that your crown and top have filled out so noticeably. Stories like yours are exactly why we do what we do.
You’re absolutely right — for anyone on the fence, there really is nothing to lose by starting, and as you’ve shown, potentially a lot to gain.
Thanks again for putting your trust in Unthin — we’re with you every step of the way on your hair regrowth journey.
Best regards,
Unthin Customer Support Team
Don't use these take youre money and…
Don't use these take youre money and don't deliver ripped off
30 April 2025
Unprompted review
Reply from Unthin
We're genuinely sorry to read your review and disappointed that you felt the need to share such feedback, especially given the extensive communication we provided throughout the process.
To clarify the timeline:
You placed your order on 20.04.2025, and on the same day, you received both your order confirmation and a link to complete your medical questionnaire. We then sent 7 follow-up emails and 3 text message reminders to prompt you to complete this essential step, which is required, by law, before we can dispense any treatment.
You emailed us late on Saturday 26.04.2025 at 23:55, and we responded the next morning on Sunday 27.04.2025 at 11:09, once again advising you to complete the medical questionnaire form. You emailed again on 30.04.2025, and we responded within 5 minutes, reiterating the same guidance.
We truly feel we went above and beyond to support you and help move things forward, but unfortunately, this wasn't reflected in your experience.
Your account has now been closed, order cancelled and refund issued. We sincerely wish you the best on your journey to achieving thicker, fuller hair.
Best regards,
Unthin Customer Support Team
These guys wont let you cancel your…
These guys wont let you cancel your subscription. You have to email them and they don't respond. You can pause the sub but then when it unpauses you're paying again. Scam.
11 April 2025
Unprompted review
Reply from Unthin
Thank you for your feedback. We're sorry to hear about your experience, and we’d like to clarify the situation.
We take all customer concerns seriously and always aim to resolve them as swiftly as possible. As a registered UK pharmacy, we must operate in line with strict regulatory guidelines. This includes ensuring that all subscription cancellations and amendments are processed securely and appropriately, which is why we request that customers email us directly to make changes.
According to our records, your cancellation email was received on Saturday, 12th April 2025. Our customer service team actioned your request first thing on the next working day - Monday, 14th April at 08:30 - and your account was successfully closed.
Please note that this review was left prior to you reaching out to us directly, and we would always encourage customers to contact us first so we can help resolve any issues promptly.
We are committed to transparency, ethical practices, and exceptional service, and we regret that your experience didn’t reflect this. If there’s anything further we can do, please don’t hesitate to get in touch.
Best regards,
Unthin Customer Support Team
Reply from Unthin
Thank you for trying Unthin! Hair regrowth takes time, and results can vary from person to person. Consistency and correct application are key to achieving the best outcome.
We’d love to help you get the most from your treatment. If you'd like, we can arrange a consultation with our Clinical Lead to provide personalised tips tailored to your needs.
Feel free to reach out—we’re here to support you every step of the way!
Best regards,
Unthin Customer Support Team
Life Changing.
I began using Unthin after recommendation from a friend in September, and the results are far better than I could ever have imagined. I’ve noticed regrowth in all applied areas (crown, corners and centre), i’ve got my confidence back, and all my friends and family have noticed the difference too. I cannot thank the unthin team enough.
25 February 2025
Unprompted review
Reply from Unthin
We're absolutely thrilled to hear about your amazing results and how Unthin has helped restore your confidence! 😊 Knowing that your friends and family have noticed the difference makes it even better. 🎉
Thank you for trusting us on your hair regrowth journey—we’re so happy to be a part of it. If you ever need anything, we’re always here to help!
Best regards,
Unthin Customer Support Team
Great Product (it works) and Great Customer Service
I've been using Unthin for about seven weeks now, and I'm genuinely impressed with the results. Despite what other reviews might say, this product definitely works! I've noticed new hair growth, especially on my temples and crown, with lots of short hairs coming through.
Ignore the 1-star reviews—this does work, and it’s working for me. You’re never going to see results after just a few weeks; you have to give it at least three months, as they say. That being said, I am seeing results after just seven weeks. A lot of very fine hairs are appearing where before there were none, and my hair already feels slightly thicker. But I have been religious with it—every morning and night without fail.
The customer service at Unthin is fantastic, and the product itself lasts a long time.
Pro tips:
Cut down (or better still give up!) on smoking and heavy drinking, as these can impact the results.
Eat a healthy diet to maximise effectiveness.
Be consistent—don’t miss applications, morning and night.
Overall, my experience has been really positive, and I’m looking forward to seeing even more progress!
16 December 2024
Unprompted review
Reply from Unthin
Thank you so much for sharing your experience with Unthin! 😊 We're delighted to hear you're seeing positive results after just seven weeks and that your dedication to the product is paying off. It’s wonderful to know you’re noticing new growth and thicker hair already! 🌟
Your pro tips are spot on—consistency, a healthy lifestyle, and good habits are key for the best results. We really appreciate your trust in us and are so happy to have been a part of your hair regrowth journey.
We’re here for you every step of the way, and we can’t wait to hear about even more progress as you continue!
Best regards,
Unthin Customer Support Team
Used for 5 months really good results
Used for 5 months really good results. Can’t fault it
3 December 2024
Unprompted review
Reply from Unthin
Thank you for your feedback! We’re so glad to hear you’ve had great results after 5 months of use. It’s always rewarding to see our customers happy with their progress.
If you ever need any support or have questions, we’re here to help! Here's to continued success with your journey. 💪
Best regards,
Unthin Customer Support Team
Hey I’m a barber from Manchester with…
Hey I’m a barber from Manchester with numerous shops. I’ve been using unthin now for 9 Months and it’s really worked! My thinning spots on my temple have come back to life.
I had a hair transplant in 2017 and it was a success. I noticed 2023 my hair started to thin again, when wet you could see my scalp.
Fast forward December 2024 and my hair is so thick! You can’t see any scalp areas and my hairline is solid. I use the Plus version.
Highly recommend it!
10 December 2024
Unprompted review
Reply from Unthin
Thank you for taking the time to share your experience! 🙌 It’s fantastic to hear how well Unthin has worked for you, especially as a barber with such an eye for detail.
We’re glad the Plus version has helped restore thickness to your hair and brought back a solid hairline. It’s great to know you’re seeing such positive results after noticing thinning last year — consistency really pays off! 🎉
We’re grateful for your recommendation and happy to support your hair journey. If you ever have any questions, don’t hesitate to reach out. 💪✨
Best regards,
Unthin Customer Support Team
Great product highly recommended.
I have been using this product since March 2024 and it’s now November. I am honestly surprised how well it’s worked. I have used the spray with the micro needle roller. I have had new growth on my crown and my hairline has started filling out at the slides.
Great product highly recommended.
I was considering getting a hair transplant but am going to stay with his a bit longer as it working for me.
27 November 2024
Unprompted review
Reply from Unthin
Thank you for sharing your experience! 🌟 We're so pleased to hear how well the spray and micro-needling combination has worked for you. Seeing new growth on your crown and a filling-out hairline is amazing progress — congratulations! 🎉
It's fantastic to know that our product has given you confidence and even made you reconsider a hair transplant. We truly appreciate your recommendation and are excited to be part of your hair journey.
If you ever have any questions or need advice, we’re here for you. Here's to continued success and even more growth ahead! 💪✨
Best regards,
Unthin Customer Support Team
Wish I’d started sooner
Wish I’d started sooner! Noticeable difference in three months and then my hair continues to look thicker and fuller!! Speedy delivery and great customer service!
4 November 2024
Unprompted review
Reply from Unthin
Thank you so much for your wonderful review! 🌟 We're thrilled to hear about your noticeable results and how your hair continues to look thicker and fuller — that’s exactly the kind of difference we aim for! 😊
It's also great to know you’ve been happy with our speedy delivery and customer service. Your kind words mean a lot to us, and we’re so glad you chose to start your journey with us.
If you ever need anything, we’re just a message away. Here's to even more great results ahead! 💪✨
Best regards,
Unthin Customer Support Team
Best product of it's kind
I have used products similar before but unthin has been by far the best. I have been using post hair transplant and I have noticed far thicker hair on my head now . Have even recommended to friends. Customer Service also very helpful.
8 August 2024
Unprompted review
Reply from Unthin
Thank you so much for your positive feedback! We're thrilled to hear that you're seeing such great results with our product, especially after your hair transplant. It's fantastic to know that you've noticed thicker hair and that our customer service team was able to assist you. Your recommendation to friends means the world to us. If you ever have any further questions or need support, we're always here to help. Thanks again for choosing us!
Best Regards,
Unthin Customer Support Team
My partner uses Unthin
My partner uses Unthin, he has done for over a year and has 100% seen a difference. He will be continuing to subscribe moving forwards. Great product, be patient as results can take some time but worth the wait.
30 July 2024
Unprompted review
Reply from Unthin
Thank you so much for sharing your partner’s experience with Unthin! We’re thrilled to hear that he’s seen a positive difference and is continuing with the subscription. We always strive to create products that deliver real results, and we’re glad to know that the patience has paid off.
If either of you ever have any questions or need further support, don’t hesitate to reach out. We appreciate your support and are grateful to have you both as part of the Unthin community!
Best regards,
Unthin Customer Support Team
9 months in, very impressed!
After 9 months my hair continues to look thicker and has much more ‘body’. I use it morning and evening as advised. A developing bald spot has basically gone, I think it must be about like my hair was 20 years ago.
I don’t know if it works for everyone, but it works for me! :-)
19 July 2024
Unprompted review
Reply from Unthin
Thank you for sharing your amazing journey with Unthin! We're absolutely delighted to hear that your hair is looking thicker and fuller, and that the bald spot has improved so much. It's great to know that you're experiencing results that bring you closer to how your hair was 20 years ago—that's truly inspiring!
We understand that results can vary from person to person, but your success story is exactly why we do what we do. We’re so glad Unthin is working for you! If you ever have any questions or need further assistance, we're here to help.
Thank you again for your trust and for being part of the Unthin family!
Unthin Customer Support Team
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