Unsubby Reviews 21,052

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 12,283 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease and speed of the cancellation process, often finding it straightforward to navigate. Many appreciate the service for successfully canceling subscriptions they no longer needed or were unaware they were still paying for, with some noting its reliability. However, some customers were dissatisfied with unexpected charges, particularly cancellation fees, and found the process of stopping payments difficult. A few people also mentioned issues with subscriptions continuing to charge their accounts despite attempts to cancel, and some felt they were forced into new subscriptions they didn't want.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy to use and... See more

Cancellation

Customers had ambiguous experiences with cancellation. Many reviewers found the cancellation process easy and... See more

Subscription

Consumers find subscription experiences to be ambiguous. Many reviewers report difficulties canceling... See more

Payment

Reviewers mention negative feedback about payment. Many customers report disputed charges, unexpected fees,... See more

Service

Users describe ambiguous interactions with service. While some customers praise the overall good service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

easy to navigate -- just wished I had had more space to explain my reason for quitting my membership and to ask questions re: the "7 Day free trial" lure that initially attracted me to the Club. I di... See more

Company replied

Rated 4 out of 5 stars

I cannot tell you my experience with canceling Dressly yet. My cancellation has not been processed yet. When I have a confirmation of cancellation then I can rate the process.

Company replied

Rated 4 out of 5 stars

Food was okay but, decided to cancel and every site, email I sent nothing was done, so found your site and hopefully this will work.

Company replied

Rated 4 out of 5 stars

Cancelling Simple.Life accounts are very difficult, according to most of the reviews. I hope this works & it looks like it will.

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

21K reviews

5-star
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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

It’s absolute bullshit I have to pay…

It’s absolute bullshit I have to pay $29 to cancel.
Was going to re subscribe at a later date but this has certainly changed my mind.
I am not happy and will be posting on social media in regards to this.

11 May 2026
Unprompted review
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Reply from Unsubby

Hi Dean,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that you are unhappy with your experience and the service fee involved in the cancellation process. We understand your frustration and appreciate you sharing your concerns openly.

Unsubby is an independent cancellation assistance service that helps customers prepare and send cancellation letters on their behalf. The one time service fee covers the preparation, processing, printing, and mailing involved in handling each cancellation request. We always aim to present all important details and applicable charges clearly during the order process before payment is completed.

We regret that your experience did not meet your expectations, and your feedback is valuable in helping us continue improving the clarity and transparency of our service.

If you have any questions or would like further assistance, please feel free to contact us at support.au@unsubby.com.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Great

Easy to cancel subscription .very helpful.

14 May 2026
Unprompted review
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Reply from Unsubby

Hi Cecilia Alvarez,

Thank you for your feedback. We’re delighted to hear that you were easily able to cancel your subscription through Unsubby.

Making the cancellation process simple and straightforward is exactly what we strive for, and we truly appreciate you taking the time to share your experience with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Cancellation

Very good experience

14 March 2026
Unprompted review
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Reply from Unsubby

Hi Tes Clarke,

Thanks a lot for sharing your experience! Knowing that Unsubby makes cancellations easier for you is exactly why we built the service. We appreciate your trust in us!

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Straightforward & hassel free

14 May 2026
Unprompted review
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Reply from Unsubby

Hi Andrea,

It’s great to know cancelling was hassle-free for you. We’re always aiming to make the process as smooth and straightforward as possible, so your feedback means a lot to us. Thanks for sharing your experience!

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

At last got some sense and able to…

At last got some sense and able to cancel

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Rog Yeomans,

Thank you for taking the time to share your feedback with us.

We’re glad to hear that you were finally able to complete your cancellation successfully. We understand that managing subscriptions can sometimes be frustrating, so we’re pleased that our service was able to help make the process easier for you.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

All to hand.

All to hand.

14 May 2026
Unprompted review
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Reply from Unsubby

Hi Janenne Eaton,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to ccx

Easy to ccx. I was surprised how easy to ccx as I have tried before but found no number to call and ccx.

13 May 2026
Unprompted review
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Reply from Unsubby

Hi Trish Jenks,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Quick response

14 May 2026
Unprompted review
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Reply from Unsubby

Hi Cjb,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Quick and easy

13 May 2026
Unprompted review
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Reply from Unsubby

Hi Benton Duckett,

We’re happy to hear you found our service quick and easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day!

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Don't know yet.

13 May 2026
Unprompted review
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Reply from Unsubby

Hi Dieter,

Thank you for your feedback. We completely understand that the successful completion of the cancellation is what matters most, and we hope everything goes through smoothly for you.

We appreciate you taking the time to share your thoughts with us. Your feedback helps us continue improving our service and ensuring a reliable cancellation experience.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

I never had cancellation the…

I never had cancellation the subscription before but it’s very important that I decided to cancel my subscription because I don’t want to pay any more money further than that. Thank you for your help!

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Margaret Peggy Ahmann,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

Canceled this one time and am still…

Canceled this one time and am still getting billed for the subscription

13 May 2026
Unprompted review
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Reply from Unsubby

Hi,

We’re sorry to hear about your experience with Unsubby.

We’d like to review your case and ensure everything is resolved correctly, including the cancellation of your Unsubby subscription. Please email us at support.us@unsubby.com with your order details so we can assist you directly and make sure no further charges are applied.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

East to deal with

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi,

Thank you for taking the time to share your feedback with us.

We’re delighted to hear that you found our service easy to deal with. Providing a smooth and straightforward experience for our customers is very important to us, so we truly appreciate your kind words.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Just followed the instructions

Just followed the instructions. I did run into a little glitch when I had to put in my Canadian address for the fee to unsubscribe for an address in Florida, but I quickly figured it out.

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Sharon Marie Currie,

Thank you for taking the time to share your feedback with us. We really appreciate it.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

easy to use...fast

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Marlene Elliott,

Thank you for your feedback. We’re delighted to hear that you found our service easy to use.

Providing a simple and hassle-free cancellation experience is exactly what we strive for, so it’s wonderful to know that this was reflected in your experience.

We truly appreciate you taking the time to share your thoughts with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Can’t advise at this time.

13 May 2026
Unprompted review
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Reply from Unsubby

Hi Cheryl Colyer,

Thank you for your feedback. We completely understand that the successful completion of the cancellation is what matters most, and we hope everything goes through smoothly for you.

We appreciate you taking the time to share your thoughts with us. Your feedback helps us continue improving our service and ensuring a reliable cancellation experience.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

It was very easy to complete the form

It was very easy to complete the form. But I'm not sure how long it will take to fully cancel the subscription, and am kind of sceptical that I'll get any kind of refund. But thanks for your help so far!!

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Christine Fey,

Thank you for your feedback. We completely understand that the successful completion of the cancellation is what matters most, and we hope everything goes through smoothly for you.

We appreciate you taking the time to share your thoughts with us. Your feedback helps us continue improving our service and ensuring a reliable cancellation experience.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Went smoothly & quickly

Went smoothly & quickly

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Cathy Sylvester,

It’s great to know the process worked smoothly for you! Your feedback really encourages us to keep finding ways to make cancellations even easier.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars
Unsubby logo

Reply from Unsubby

Hi Sandra Gabrovsek,

We’re sorry to hear about your experience with Unsubby. We always want to make sure cancellations are handled correctly. Could you please contact us at support.us@unsubby.com with your order number? That way we can look into this immediately and make things right for you.

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

Hard to cancel

Hard to cancel

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Heather,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that you found the cancellation process difficult. We understand how important it is for cancellations to be simple and straightforward, and we appreciate you bringing this to our attention.

Your feedback is valuable and helps us continue improving the experience we provide to our customers.

Thank you again for your feedback and for using Unsubby.

Kind regards,
Unsubby Support Team

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