Unsubby Reviews 21,096

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 12,448 reviews, reviewers had a great experience with this company. Customers frequently highlight the user-friendly nature of the platform, finding it easy to navigate and utilize. Many people appreciate the straightforward cancellation process, describing it as smooth and efficient, especially when compared to dealing with other providers. The service is often praised for its helpfulness and quickness in assisting with subscription cancellations. However, some customers were dissatisfied with payment issues, reporting incorrect charges, being billed multiple times, or experiencing difficulties with their cards being declined. A few other people also felt that the subscription process was misleading, particularly regarding free trials that led to unexpected charges.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently describing the platform as user-friendly,... See more

Cancellation

Clients share ambiguous opinions on cancellation. While some customers found the cancellation process easy... See more

Subscription

Consumers find subscription experiences to be ambiguous. Many express frustration with difficulties canceling... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized charges,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the service as excellent, quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I hope that this works because it is super easy to use. I want to get out of this subscription which is not working at all for me. I appreciate having the cancellation crutch, but I am insecure abo... See more

Company replied

Rated 4 out of 5 stars

I was very confused at first, but once it started accepting my cancelation it was ok. I was dissapointed that the insurence was so expensive as i would have stayed with tesco otherwise.

Company replied

Rated 4 out of 5 stars

I called the credit card company, they said to contact you for the numerous charges for $9.95 dollars. Your way seems easier. My card was charged another 4 times, if I could get that back it would be... See more

Company replied

Rated 5 out of 5 stars

I never had cancellation the subscription before but it’s very important that I decided to cancel my subscription because I don’t want to pay any more money further than that. Thank you for your help!... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hopefully the 3 compalnies i selected…

Hopefully the 3 compalnies i selected will stop sending me pills!!!!

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Carolyn Rathe,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

HORRIBLE COMPANY

HORRIBLE COMPANY. DO NOT USE.
FRAUDULENT
TAKES YOUR MONEY
CHARGES YOU FOR CANCELLING

10 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi NR,

Thank you for taking the time to share your feedback with us.

We’re very sorry to hear about your experience and understand your frustration regarding the charges and cancellation process. We take concerns like these seriously and appreciate you bringing them to our attention.

Unsubby is an independent cancellation assistance service that helps customers prepare and send cancellation requests on their behalf. We always aim to provide clear information regarding our services, pricing, and subscription terms during the registration and checkout process.

We understand that situations involving unexpected charges can be upsetting, and feedback like yours helps us continue improving our communication and customer experience.

If you would like us to review your case further, please contact our support team directly at support.us@unsubby.com, and we will be happy to assist you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Still have husband subscription

Still have husband subscription

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi,

Thank you for taking the time to share your feedback with us.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

I was never approved for the…

I was never approved for the subscription to this app but you billed me 3 times in one day and one month later. You and I know this is not right but I suspect you will do nothing about it. Very poor business practices!

17 March 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Timp Peterson,

We’re truly sorry to hear about your frustration. We take these matters very seriously and want to resolve them as quickly as possible. Please send us an email at support.us@unsubby.com with your details so we can assist you directly.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

I could not get in app to cancel my…

I could not get in app to cancel my service

1 February 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Patricia,

We’re sorry to hear about your experience with Unsubby. We always want to make sure cancellations are handled correctly. Could you please contact us at support.us@unsubby.com with your order number? That way we can look into this immediately and make things right for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

cancellation

It was hard to navigate on your website

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Csakugy Mondom,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that you found our website difficult to navigate. We understand how important it is for the cancellation process to be clear and easy to use, and we appreciate you bringing this to our attention.

Your feedback is valuable to us and helps us continue improving the user experience and overall accessibility of our service.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Was easy to cancel.

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Harumi,

Thank you for your feedback. We’re delighted to hear that you were easily able to cancel your subscription through Unsubby.

Making the cancellation process simple and straightforward is exactly what we strive for, and we truly appreciate you taking the time to share your experience with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

I can not comment on what they do well…

I can not comment on what they do well because I have only just this minute made use of their services.

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Margaret Arthur,

Thank you for taking the time to share your feedback with us.

We completely understand, and we appreciate you giving our service a try. Since you’ve only recently used Unsubby, we hope the cancellation process goes smoothly and meets your expectations.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.uk@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

They over charged me from January-April, 15.05$

They over charged me. Instead of 25.05 they were stabbing me for 40.05. I’m a senior citizen and can’t afford this. Not fair.

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Beth Martin,

We apologize for any confusion caused.

To clarify, Unsubby is an independent cancellation service that assists individuals in ending various subscriptions and memberships by preparing and sending cancellation letters on their behalf. Please note that we are not the service provider and do not manage the subscriptions themselves.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Have canceled again for the 2nd time …

Have canceled again for the 2nd time and I hope it sticks this time. I’m tired of sending back this product!

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Julie Reilly,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear about the frustration you experienced with having to go through the cancellation process again. We understand how inconvenient repeated returns and cancellations can be, and we appreciate you bringing this matter to our attention.

Your feedback is valuable to us and helps us continue improving our service and customer experience.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

works

worked well

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Linda,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

I found parasites in the salmon which put me off completely

The ordering and cancellation process was good
The food was disappointing

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Sparrow,

Thank you for sharing your feedback.

It sounds like your comment is about the provider’s products rather than your experience with Unsubby’s cancellation service, but we still appreciate you taking the time to respond. Thank you as well for using Unsubby for your cancellation process.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

easy to do

was very easy to do

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Kirk,

Thank you for your feedback. We’re glad to hear that you found the process easy.

Providing a smooth and straightforward experience is exactly what we aim for, and we truly appreciate you taking the time to share your thoughts.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Great templates

I think the platform is very user friendly. Great for creating cards to send out electronically as well.

9 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Vee Inanga,

Thank you for sharing your feedback.

It sounds like your comment is about the provider’s products rather than your experience with Unsubby’s cancellation service, but we still appreciate you taking the time to respond. Thank you as well for using Unsubby for your cancellation process.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

The process was fast

The process was fast, the instructions was easy to follow. Hope it works and achieve what it promised to do.

Thanks 🙏.

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Yamei Lee,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear that you found the cancellation process easy to follow. Providing a simple and user friendly experience is very important to us, and we truly appreciate your kind feedback.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to do.

Easy to do. Trusting that this takes care of canceling my subscription.

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Padut,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

very easy to cancel my subscription

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Judy,

Thank you so much for your kind words! We’re really glad Unsubby could help you cancel your subscription quickly and easily. Your feedback means a lot to us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

easy cancel

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Duane,

Thank you for your feedback. We’re delighted to hear that you were easily able to cancel your subscription through Unsubby.

Making the cancellation process simple and straightforward is exactly what we strive for, and we truly appreciate you taking the time to share your experience with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy cancellation

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Carolyn,

Thanks a lot for sharing your experience! Knowing that Unsubby makes cancellations easier for you is exactly why we built the service. We appreciate your trust in us!

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

good service


Cancellation

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Ten,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look