Last night I had an email from unsold.com that they have been forced to cease normal business operations effective immediately. This is my first purchase with them; I had booked seven nights of Londo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Never received and email from Unsold.com, went to book trip to Charleston, SC to find ccompany has been forced to cease operations. Filled out refund form on Jan 9, 2022 on site page. Have never heard... See more
They have totally scammed us out of money & Expedia is all part of it. Our hotel booking was made before them going under & it was prepaid by Expedia even though booked through unsold. Another compan... See more
Based on another customer's advice we managed to get full refund for our bookings. I recommend to contact Waylon White waylon.white(at)unsold.com or management(at)bookvip.com and ask for refund. It to... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bunch of crooks!
Like pretty much everyone else, pre-booked a hotel package in good faith & then when I went to make my booking only to find they had gone out of business. No email or contact prior to that from them to let me know. No sign of any refund and no way to contact these people.
No doubt they’ve gone and set up a new company in a new name and are doing the same thing again to other innocent people!
So far no refund and maybe it’s a waste…
So far no refund and maybe it’s a waste another excuse on covid crisis. If someone has their email address I will contacting them. Ram
I purchased accommodation for future…
I purchased accommodation for future use on 21st June 2021.
Seeing they closed the business in August it would seem that they were trading while inslovent?
Today I have made claim for my refund.
What chance is there that I will be refunded my AUD366.10????
2 weeks ago I went to book and use my…
2 weeks ago I went to book and use my prepaid stay only to find out that Unsold was closed and out of business. Sure would have been nice to know this long ago. Filed for a refund but by all these negative reviews where no one has received a refund for many months it sure looks very doubtful that I will get one. Covid was a problem but Unsold took advantage of it.
I am still waiting for my refund and…
I am still waiting for my refund and have heard nothing except that they intend to have all customers refunded over the next 90 days that was over 7 months ago and still have heard nothing regards my refund, I am very angry that I have had no explanation as regards to when I will get my refund
Waiting for a year now for my refund…
Waiting for a year now for my refund and have heard nothing. Will never be fooled by a to good to be true offer again! This is very sad and I hope this can be resolved.
K Hyman is very upset by this sorry…
K Hyman is very upset by this sorry rip-off company
Waiting for over a year now for my refund and have heard nothing. Will never be fooled by a to good to be true offer again! This is very sad and I hope this can be resolved.
I purchased my hotel stay last year
I purchased my hotel stay last year. When I went to look at booking dates I discovered your no longer operational, with no email explanation. I followed the link requesting my refund in January, 2022. Still no confirmation. It says it will be refunded in 90 days. NOT TRUE!! It is now MAY and still no refund. I am writing to express my unhappiness and request this be address immediately.
Scam
A s….y company! He doesn't even have a phone number! I paid for the hotel two years ago! He says they covid 19 and closed the hotels, but the hotels have been open for 1 year! Everyone says he gives them their money back, but he never returned anything! It's a scam! Covid 19 was used as a pretext to deceive the world!
I applied for a refund in January
I applied for a refund in January. No one answers my e-mails. A Mr. Colligan is supposed to be the POC but I can't find any information on him.
Refund please…
I lost a substantial amount of money and have been following up for refunds. No one seems to even acknowledge my purchase. Will I get the money??
Company bankrup still waiting to get my…
Company bankrup still waiting to get my money back!!!
Sorry company - states refunds went out and they didn't
Booked and paid for trip to Key West in June 2021. Went looking and found out they went under. Website states they have refunded most people. No refund and no way to contact them. Sorry company!!!!!! Called 855-956-4555 and line is busy.
Late Request for Compensation
Unfortunately I have just discovered that Unsold.com has gone into liquidation, Because of COVID and as we are Seniors we delayed using our booking. The website has now been closed and the only action we can take is to fill in their request for a refund. At this stage the loss of a stay in Canberra is not so much a loss but the fact that we were not notified that they had closed is shameful. Meanwhile we join the queue waiting for compensation. We'll just have to let it go and move on with our lives.
LOST OUR MONEY
We did not yet get a refund from this company which has since folded. They do not respond to emails. I think our money is gone forever.
Never received and email from…
Never received and email from Unsold.com, went to book trip to Charleston, SC to find ccompany has been forced to cease operations. Filled out refund form on Jan 9, 2022 on site page. Have never heard from anyone. Called VIP Booking a couple times and they claim they are not affilated with Unsold.com. To make matters worse credit card dispute denied due to lapse time. Why would I contact credit card company when we were planning on taking trip in given time allowance. Big disappointment and doubt we will every see a refund.
booked accommodation 1 year ago
booked accommodation 1 year ago ,no contact no refund ,promise to contact ,accommodation in Singapore paid A$282.00. on the 21st June 2101.
A bunch of crooks
A bunch of crooks. I paid C$422.00 for a ten night stay in London. I was so looking forward to my holiday.
I requsted a refund over six months ago havent heard a word back from them.
Anyone who managed to get their money…
Anyone who managed to get their money back recently?
I just found out about it going into administration, so frustrated they haven't informed anyone. It's been over a year for me since I booked a hotel deal via unsold.com I already filled out the form but haven't received anything back in response, not even an email confirming my form submission.
Just wondering if anyone had any luck recently or is it best to just forget about it and move on?
Hoping for a refund. Very unhappy
Bought for Byron Bay and I only found out they went bust was when I went onto Unsold website. Really bad that they did not inform their customers that the company had folded. I have sent an email to waylon.white(at)unsold.com and management(at)bookvip.com as someone else suggested. I also tried calling Bookvip.com on (02) 8311 8899(which is on their website). This is an Australian number so it went to voicemail as they are situated in the US and different time zones. Now it's just a waiting game to see who and IF anyone responds.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








