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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their effectiveness and pleasant textures. Many appreciate the ease of ordering and the fast delivery service, highlighting a smooth overall purchasing experience. However, some customers were not happy with certain products, finding them ineffective or causing adverse reactions like burning sensations. A few also mentioned issues with packaging, specific product applicators, or shipping errors that led to customs complications.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers are impressed with the high quality... See more

Quality

People report positive experiences with product quality. Many consumers are impressed with the high quality... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Consumers find the ordering process to be ambiguous. Many reviewers praise the easy online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely easy to buy and fast delivery. Love the product. Perhaps a tiny comment: improving the packaging itself would be a plus:) Though we do prefer better quality products over expensive package... See more

Rated 5 out of 5 stars

I’ve been really impressed with Universkin skincare products, but the standout for me is definitely the SPF Powder SPF50+. It’s one of the few sunscreen products that works beautifully over makeup wit... See more

Rated 5 out of 5 stars

If you have been dealing with skincare issues for a long time like, as I have, and you are considering trying Universkin - please, make yourself a favor and try it. I'm truly amazed by the... See more

Rated 5 out of 5 stars

Ordered a customised serum pack on their website- easy to use and fast delivery. Products are superb, it is my third time ordering from Universkin and will definitely do it again.


Company details

  1. Cosmetic Products Manufacturer

Written by the company

Since its inception, Universkin has sought to empower doctors, providing them with the tools to create each individual’s ideal, tailor-made skincare to help them achieve the most remarkable results.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worth the try!

It’s a bit early to comment about the results but overall until now I am satisfied. Good AI analysis & doctor feedback, fast delivery, nicely packed and super easy to use. It takes at least minimum 1 month to see first results I guess, I will come back with further details :) I am confident & rely on the doctors 😃.

16 August 2023
Rated 4 out of 5 stars

Must have in the daily routine.

Hi! Thanks for developing this product.
I enjoy using it and reach out for it daily, even when working from home. I like the consistency, the fact that is comes with a brush and that i can pick up enough product.
The color would be the only aspect that would make me to reconsider a new purchase. It is a bit dark for me, a translucent version would be great.

18 June 2023
Rated 5 out of 5 stars

My order arrived very quickly

My order arrived very quickly. Costumer service responded promptly when I had a question. Packaging is good quality. I'll have to try the products for some time to
review them.

14 June 2023
Rated 5 out of 5 stars

La poudre solaire Spf 50

I am very satisfied with my purchase and contact with the company. The product is of high quality and I look forward to more purchases

14 June 2023
Rated 4 out of 5 stars

Dear Universkin team

Dear Universkin team,
I like the customer service of your company. The only weakness is a speed of the delivery service, to countries abroad. Looking forward to explore your other products.
Thank you,
Petra

19 June 2023
Rated 4 out of 5 stars

1 item was not available

1 item was not available. This at least was noted at the time of ordering.
Items arrived more promptly than my previous order which took approx. 3 weeks.
Well boxed and protected in transit.

3 June 2023
Rated 5 out of 5 stars

Delighted

Delighted! I ordered the peptide mist and personalised serums which I will keep using for the next weeks. The first impression is they are excellent, loved the packaging, the speed, the textures. And mostly the detailed information on ingredients!

5 June 2023
Rated 4 out of 5 stars

Universkin Best Serums Ever

I have been using the Universkin serum for years and this combo improved my skin immediately. There is nothing like the serum ingredients that controls redness like Universkin. In my experience Universkin makes the most customized and effective skin care products. Also, the company prepared the order quickly and efficiently.
The reason I rated this experience 4 of 5, is connected to the delivery experience which was a nightmare but out of control for Universkin.
When I reached out to Universkin to discuss the delivery snafu, I received a personal email response and a solution for the future.

31 May 2023

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