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Review summary

Created with AI, based on recent reviews

Considering 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, helpfulness, and professional yet friendly approach. Many appreciate the detailed guidance provided throughout various processes, making complex tasks feel straightforward and stress-free. The customer service is frequently highlighted as outstanding, with people noting the team's efficiency, clear communication, and dedication to resolving issues promptly. Reviewers also found the overall user experience to be smooth and easy, often attributing this to the app and the comprehensive service received.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's helpfulness and guidance... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the helpful and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently describe the service as... See more

Application

Clients share positive opinions on the app, with many expressing gratitude for the assistance received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've loved my time here at UniUpp. The staff, from day one has been incredibly supportive/pushing us to excel, inspiring and really feels like a FAMILY – everyone wants the students to succeed. I love... See more

Company replied

Rated 5 out of 5 stars

Uni Upp has been a true blessing on my journey to university. Their process is fast, smooth, and so well-organized—they genuinely take care of everything, making it all feel so easy. They pay attentio... See more

Rated 5 out of 5 stars

It's amazing and highly professional the way you're being treated with curtesy and kindness. Every single person I've spoken to from Dr Salman, Sadiya to mention a few.. have taken time to explain in... See more

Company replied

Rated 5 out of 5 stars

I rate UniUpp as a 5 star. I could even give them more above 5 star if it was available. They were truly amazing in handling my university applications to study BSc honours in Computing. They guided m... See more


Company details

  1. University
  2. Educational Consultant

Written by the company

A Better Way Into University - we help learners across the UK secure their university spot regardless of background or qualification


Contact info

4.9

Excellent

TrustScore 5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great outcomes for the guidance provided

The staff are really supportive and they guide you to whatever your wishes are. There is absolutely nothing to worry about as the staff do everything for you to the best of their ability. You will get the course you want with positive outcomes while studying the course.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

I've loved my time here at UniUpp. Very helpful staff and incredibly supportive this is the right place to be. Thank you with all the support.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Uni Upp has been a true blessing on my…

Uni Upp has been a true blessing on my journey to university. Their process is fast, smooth, and so well-organized—they genuinely take care of everything, making it all feel so easy. They pay attention to every detail and hold your hand from start to finish until everything is perfectly sorted. A special thank you to Dr. Salman, who is simply wonderful—always kind, patient, and responsive, even at the oddest hours. I’m deeply grateful for all the support. Thank you, Uni Upp! ❤️

7 October 2025
Unprompted review
Rated 4 out of 5 stars

Great help

Great help, always wanting updates & will call to make sure my enrolment is done so that they can inform the uni things on my side.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

I’m really excited to say that I have

I’m really excited to say that I have been accepted at uni through UniUpp from start to finish this team was absolutely amazing, skilled advisors, honest and helpful, nothing was too much for them any queries I had they would deal with it straightaway.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

The team/ staff at uniupp were amazing …

The team/ staff at uniupp were amazing and incredibly helpful. They guided me through out the process and helped me to understand the process better than I could have imagined. My experience with the staff was very good, they were efficient and friendly.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Incredible team and incredible support

Incredible team and incredible service. I am astounded at what is possible when you have the right support. I am so incredibly grateful for this immensely passionate team. Each individual member seems so happy to help and it's such a cohesive operation that is being run.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service providers

The UniUpp team works incredibly hard - each member puts in their full effort to sort out issues efficiently and makes sure things get done quickly. It is clear that the company is doing a great job at hiring hardworking and dedicated people as it really shows in the help and full support they provide

1 October 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thanks so much for the 5-star review! We’re thrilled to hear our team’s speed, care, and dedication came through for you. We work hard to hire and support people who go the extra mile, so your feedback means a lot. If there’s ever anything more we can do, we’re only a message away.

Rated 5 out of 5 stars

I've loved my time here at UniUpp

I've loved my time here at UniUpp. The staff, from day one has been incredibly supportive/pushing us to excel, inspiring and really feels like a FAMILY – everyone wants the students to succeed. I love the job because it’s satisfying to feel like we can have an impact on other people every day of our lives. The support from the company has been amazing and I’ve grown so much both personally and professionally. I’m absolutely so proud to be part of UniUpp! 🌟

30 September 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for sharing this 💚
We’re thrilled that UniUpp feels like family and that the support, growth, and student-first mission resonate with you. Your drive to excel and make an impact every day is exactly what makes our culture special. We’re proud to have you on the team and can’t wait to keep building, learning, and changing lives together.

Rated 5 out of 5 stars

UniUpp gave me clear information about…

UniUpp gave me clear information about starting university without traditional qualifications. The process sounds fast and supportive, but I still advise students to double-check directly with the university for full trust.

30 September 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your thoughtful review and for highlighting this point 🌟

We’re glad to hear you found our information clear and supportive regarding non-traditional entry routes into university. At UniUpp, we always aim to provide accurate guidance and make the process as smooth as possible.

You’re absolutely right that students should double-check directly with their chosen university for full peace of mind, and we actively encourage that too. Transparency and trust are very important to us, so we appreciate you reinforcing this message.

Rated 5 out of 5 stars

I am very happy for Uniupp service

I am very happy for Uniupp service, they are very helpful and professional, I am very glad to cooperate with them. Good team work.

29 September 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind words! 💚
We’re delighted to know that you’re happy with our service and found the team helpful and professional. Collaboration and teamwork are at the heart of what we do, so your feedback means a lot. We truly value working with you and look forward to continuing this partnership.

Rated 5 out of 5 stars

Outstanding Performance

The whole of the team I worked with made my experience applying incredibly easy. Everyone at uniupp ensured everything thing was thoroughly explained and understood even going through steps with me over the phone, all of this was extremely helpful. I am beyond grateful!

26 September 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much, Lucia, for your wonderful feedback! 🌟 We’re delighted to hear that our team made the application process smooth, clear, and supportive for you. Guiding students step by step and making sure everything is well understood is exactly what we strive for. We’re so pleased you had such a positive experience and we wish you every success in your university journey!

Rated 5 out of 5 stars

I’m so grateful for all your hard work…

I’m so grateful for all your hard work on helping me and you guys make it easy for me to do everything.thank you very much Dr Salman and your team🙏🏾🙏🏾🥰

22 September 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much, Fatmata, for your kind words and appreciation 🙏. We’re delighted to know that Dr Salman and the team were able to make the process smooth and easy for you. Your gratitude means a lot to us, and we’ll continue to support you throughout your journey. Wishing you every success ahead in your studies and future career! 🌟

Rated 5 out of 5 stars

fast and easy

thx it was quick

24 September 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you, Sher Dil! We’re glad to hear the process was fast and easy for you 🙌. Wishing you all the best with your studies ahead!

Rated 5 out of 5 stars

My Experience

After many years of selft doubt, I always thought university was only for qualifications from college and when I got a the phone call from my dad to ask if I wanted to go to university I didn't need qualifications, I thought yes let me give it go and I've only gone and got my place in university!! I'm truly grateful to GBS for this incredible opportunity and very excited to get started!!

Thankyou GBS!
Kariba Lawson

23 September 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you, Kariba, for sharing your inspiring journey 🙌. It’s wonderful to hear that you overcame self-doubt and secured your place at university. We’re so glad to have been part of your story — wishing you all the success as you begin this exciting new chapter!

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