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Review summary

Created with AI, based on recent reviews

Considering 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, helpfulness, and professional yet friendly approach. Many appreciate the detailed guidance provided throughout various processes, making complex tasks feel straightforward and stress-free. The customer service is frequently highlighted as outstanding, with people noting the team's efficiency, clear communication, and dedication to resolving issues promptly. Reviewers also found the overall user experience to be smooth and easy, often attributing this to the app and the comprehensive service received.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's helpfulness and guidance... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the helpful and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently describe the service as... See more

Application

Clients share positive opinions on the app, with many expressing gratitude for the assistance received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've loved my time here at UniUpp. The staff, from day one has been incredibly supportive/pushing us to excel, inspiring and really feels like a FAMILY – everyone wants the students to succeed. I love... See more

Company replied

Rated 5 out of 5 stars

Uni Upp has been a true blessing on my journey to university. Their process is fast, smooth, and so well-organized—they genuinely take care of everything, making it all feel so easy. They pay attentio... See more

Rated 5 out of 5 stars

It's amazing and highly professional the way you're being treated with curtesy and kindness. Every single person I've spoken to from Dr Salman, Sadiya to mention a few.. have taken time to explain in... See more

Company replied

Rated 5 out of 5 stars

I rate UniUpp as a 5 star. I could even give them more above 5 star if it was available. They were truly amazing in handling my university applications to study BSc honours in Computing. They guided m... See more


Company details

  1. University
  2. Educational Consultant

Written by the company

A Better Way Into University - we help learners across the UK secure their university spot regardless of background or qualification


Contact info

4.9

Excellent

TrustScore 5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

What make the experience great

What make the experience great . Im 50 + and wants to have a change of life. Its a fact , they guide you all the way boost your confidence..
Im really grateful for the support each of them gave me strength and encouragement..
Merci

26 March 2026
Unprompted review
Rated 1 out of 5 stars

I am a student who was recruited by…

I am a student who was recruited by UniUpp. What they do is to exploit students by asking them to write good reviews before giving the laptop to them. Apparently its a note book.
So feeling good, excited open the box, set up the laptop. Throughout the day I kept seeing a flashing light on the laptop but took no note.
Then when check on the percentage I realised that the reading percent is 0%.
Eventually when I checked out the laptop and seen that it wasn't charging, I informed UniUpp via WhatsApp. They paid me no mind.
On the 23rd of March I visited the office and informed the recruiter that they have given me a doggy laptop 2021 not even brand new. Lenovo cannot help the situation as its not warrant anymore.
I am a principle person and majority of those that given a good review are false very doggy. Do good if you are willing to.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

UniUpp is the Bridge

UniUpp was this bridge between my past and what future can offer.
I'm happy that I took on this opportunity, now I'm fully engaged with Academic education and the landscape ahead of me is much brighter and detailed, where more colours replaced bleak gray.
Take the opportunity of UniUpp guidance, undertake this fascinating journey and this will be this choice that you will never regret.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

UniUpp team were brilliant

UniUpp team were brilliant, they supported me from the start, helped me prepare for the interview, applying for Student loan, reassuring me as applying for university is new for in this country. I can't appreciate them enough if you're looking for academic and career advice.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

The staff helped a lot with every step

The staff helped a lot with every step. Gave really clear instructions on how to do it all and is still helping after being accepted onto the course I wanted to do. I do not think I would of been able to get through the interview without the help from them. Lovely team. Would definitely recommend for anyone out there to use.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Patience

Patience, listening ear, comfort, confidence, can do spirit each member out there set to help. My experience with UniUpp was great because just at the time i wanted to go back to Uni but weren't prepared at all but the calls, messages, emails pushed me out of my shell...thanks to the brain behind this, the well trained team Sadiyah, Ahmed, Christy and the names I can't remember I say God bless you all 🙏🏽😍

6 March 2026
Unprompted review
Rated 5 out of 5 stars

This experience has been really great…

This experience has been really great for me truly appreciative of the uni Upp team. I’ve felt supported throughout the whole process staff ensured I understood and executed every step very helpful kind bubbly staff 5 stars from me!

5 March 2026
Unprompted review
Rated 5 out of 5 stars

They were super helpful

They were super helpful, amazing communication easy, I had applied to them via email and phone number and within a day they had gotten in contact with me and set up an interview with Oxford Brookes university and helped me with every step and every question that they would ask me and I have been accepted unconditionally and gotten myself a position in Global business with entrepreneurship! Amazing honestly I had struggled a lot with getting myself into a university and the fact I secured a place. I’m super grateful

28 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience

I had a very positive experience, the team was very helpful through out the whole process. I felt very prepared going into my interview and supported by the team, it took a load of my mind and off my shoulders and it also helped to push me in the right direction instead of giving up .

23 February 2026
Unprompted review

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