I received very good service today, with the agent, Storm, at customers service. It was quick response and understanding to my problem. It was solved in a satisfying way. Thank you
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I got answer the day after, and a nice mail with answer. I even got his name (Victor H.), with a message to write it in my new order so that my boy could get a nice surprise together with the new shoe... See more
Happy to report that Unisport replaced my purchase, which was broken in the post, within a week.......no hassle and without any further costs. :-)
Far under 24h after i sent my reclamation, i’ve already gotten an answer and the help i needed. Very fast and easy help i received from Storm. Great service!
Company details
Written by the company
Unisport har eksistert siden 1995 og er i dag Skandinavias største fotballbutikk på nett. Unisportstore.no ble lansert i 2012, da vi opplevde en stor etterspørsel fra norske forbrukere. I dag finner du alt av det nyeste og de mest populære fotballskoene, fotballdrakter og fotballutstyret fra utallige merker. Det store utvalget av alt innen fotballverdenen gjør at du stort sett alltid vil finne det du er ute etter, og ofte litt til. Hvis du registrerer deg til å få nyhetsbrevene våre, så er du blant de første til å få beskjed når det skjer noe spennende innenfor fotballverdenen, i tillegg til å få spesielle tilbud og rabatter i innboksen din.
Contact info
Bådehavnsgade 38, 2450, København SV, Denmark
- support@unisportstore.no
- unisportstore.no
4.5
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 2 weeks
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Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Ordered 2 kits, got one
Ordered 2 kits, paid for both but only got one of them in the package.
3 June 2026
Unprompted review
Reply from Unisportstore.no
Hi,
Thank you for your review.
We are sorry to hear about your experience. We have been through your case and sincerely apologise for the mistake with your order and the frustration this has caused.
Kind regards
Unisport
Thank you for the prompt response and…
Thank you for the prompt response and excellent support with my claim. I received a full refund, and Customer Service Agent Leon was very helpful and courteous throughout our email correspondence.
3 June 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Very fast delivery and the quality is…
Very fast delivery and the quality is good. If i wasn't leaving I'd definitely order more stuff.
2 June 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Not good
Order of three items split into two deliveries, second package was a random tshirt instead of the sneakers I ordered. Contacted by email to claim, and via the chat. Was asked to communicate by email only. Highly ineffective. Never buying from here again.
2 June 2026
Unprompted review
Reply from Unisportstore.no
Hi,
Thank you for your review.
We are sorry to hear about your experience. We have been through your case and sincerely apologise for the mistake with your order and the frustration this has caused.
Kind regards
Unisport
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Good price, fast service
Good price, no fake product, super quick handling. Received the products only a few days after ordered.
By the way, Go NORWAY, win the 2026 FIFA World Cup
1 June 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Good and informative website
Good and informative website. Easy to navigate and fast delivery
2 June 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
ORDER CHANGES
I wanted a change to some details of my purchase after that I had placed the order and received an order confirmation. By navigating easily on the web-page my changes were communicated to the company. The day after I got confirmation by an E- mail from customer support that the changes were accepted. This was followed by an updated order confirmation. First class service! Thank you very much,
Best regards
Halvor Lunde
1 June 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Delivery was much later then stated at…
Delivery was much later then stated at the time of purchase, and too late for my purpose. Not satisfied…
1 June 2026
Unprompted review
Reply from Unisportstore.no
Hei,
Takk for din anmeldelse og tilbakemelding.
Vi setter pris på at du tok deg tid til å dele din opplevelse med oss. Vi jobber kontinuerlig med å forbedre oss og håper å kunne gi deg en enda bedre opplevelse neste gang.
Med vennlig hilsen
Unisport
Good service
31 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Amazing delivery time
It said 10-12 days to deliver got it in 3. Superb delivery 👍
29 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Picture on website vs actual item…
Picture on website vs actual item received, deviated and color was not the same. Return fee applies, and is equal to 20% of my order value. Poor customer service. Order no ST48184349
27 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Fast and good response team with…
Fast and good response team with dedicated workers who really care
Thank you Mikkeline
27 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Arrived quickly, but wrinkled
Arrived quickly. Ordered a football shirt with print on its back. The print (number + name) was unfortunately very wrinkled. It would be a good idea to wrap the shirt nicer before it's shipped.
20 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 4-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Too slow handling of order
Too slow handling of order, from ordering until print and sending. Once I sent a claim it sorted out, a little too late though. Assumed it to be more streamlined and according to estimated time.
5 May 2026
Unprompted review
Reply from Unisportstore.no
Hi,
Thank you for your review.
We are sorry to hear that the handling of your order, including printing and dispatch, took longer than expected. We understand your frustration, especially as the issue was only resolved after you contacted us.
We take your feedback seriously and will use it to improve our internal processes and delivery times going forward.
Kind regards,
Unisport
Ok an quick delivery
22 May 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
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