Unisportstore.com Reviews 

3,150
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 311 reviews, reviewers had a great experience with this company. Customers often point out the fantastic variety of sports gear and mention that support agents are exceptionally helpful, polite, and quick to resolve sizing or order issues. Shoppers truly appreciate finding rare items and receiving their authentic purchases in great condition. However, some customers also noted issues with shipping delays and delivery problems that made the purchasing process quite stressful. A few people experienced frustrating situations when packages failed to arrive on time or carriers caused unexpected complications with tracking. Others felt that customer support was unresponsive or unhelpful when dealing with these missing parcels and damaged goods.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with opinions widely divided. While many customers... See more

Delivery service

Consumers find delivery_service experiences to be mixed, as opinions vary significantly regarding shipping... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of differing... See more

Customer service

People report ambiguous experiences with customer service, reflecting a high level of disagreement among... See more

Service

Reviewers mention ambiguous feedback about service, with opinions varying widely. Many customers express... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Boots arrived on time and in good condition. However, no bootbag was supplied or stud tightener. Would expect the boots to include these for the price paid, and seeing as they were the elite model. Sl... See more

Company replied

Rated 4 out of 5 stars

The goods ware perfect, the quality and the packaging. But I have an issue because Ive couldn’t cancel the order immediately, I hade the print mistaken and I just suggest that has to be at least coup... See more

Company replied

Rated 3 out of 5 stars

I placed the orded on 22th of October and i received it at November 12th, although it was mentioned that the order will be fully delivered in 6-8 working days. Prices were fair enough. Regardign pr... See more

Rated 5 out of 5 stars

Did not received my product yet, just ordered it. But after ordering it, it happens to be the wrong size...even when I checked 2 times before paying. So I contacted customer service and immediat... See more

Company replied


Company details

  1. Soccer Store

Written by the company

At Unisportstore.com we offer a huge selection of football boots, football shirts and football gear and accessories. If you are looking for the new Messi football boot, the new Mbappé shirt or maybe even the latest goalkeeper glove - Unisportstore got you covered. We want to support the beautiful game across the globe, so Unisportstore offers delivery to (almost) everywhere. We love our customers, and they love us - everyday we do everything we can to satisfy all of our customer. Unisportstore - great service, low prices, speedy delivery.


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.8

All reviews

(3,150)

499 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Usually i dont do refunda with unisport…

Usually i dont do refunds with unisport group, but this time the product broke in a short period of time and i needed to report it. With that being said, everything was perfect - got dealt with fast, Luiza is very polite and opet to help, you understood the problem and helped me solve it, so my experience is a 10/10 and i will definetly be using your site again and buying new football products

1 June 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Effective

They made the situation short and simple.

28 May 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Everything went very professional

Everything went very professional, all steps of the processo went according the dates and dead lines were agreed.
Fantastic, definitely go back again.
5* service

20 May 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

The Unisport Support Team was absolutely fantastic. They listened carefully to my concerns, responded promptly, and resolved my issue efficiently. What stood out most was their willingness to go above and beyond to help. Their professionalism, patience, and dedication to customer satisfaction made the entire experience stress-free. I am very grateful for their support and highly recommend them. Thank you, Unisport Team!

20 May 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Sometimes very fast or some Slow but it…

Sometimes very fast or some Slow but it good

23 April 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

great customer service

The print on my shirt was wrong but the customer service was super! very fast response:)

26 May 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Excellent experience! Flawless customer service and fast delivery!

We bought football boots from this store and I am extremely satisfied with my purchase. The boots are excellent, and the price was great too!

Since the size I needed wasn't available at first, I contacted their customer support via email and received a reply immediately. They are very responsive and available for any questions you might have.

On top of that, the delivery was very fast – everything arrived within just 4 business days. This was a wonderful shopping experience and I will definitely be buying from them again. Highly recommended!

7 May 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

The delivery

The delivery, pasaage through customs & tracking were easy & seamless. Many Mizuno products are difficult to find in the USA. I hope that Unisport will expand its offering of Morelia boots. The Morelia Beta models are great. But there are so many other boots that we are dying to get our hands on!

20 May 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Great customer assistance

Lukas was very quick to reply to my query and assist me to the best of his ability. Great experience.

21 May 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Always wonderful experience with…

Always wonderful experience with Unisport. It’s the best shopping experience for me. Awesome!

15 May 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

My order arrived very quickly

My order arrived very quickly, in 2 weeks. When there was a problem with one of the items, the claims department responded quickly. In about a week, they not only refunded my money for it, but I didn't have to return it. Extremely correct and accurate. I recommend the site!

25 April 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 1 out of 5 stars

Absolutely terrible company to deal…

Absolutely terrible company to deal with! I stopped ordering from Unisport before because of their poor customer service and I see nothing has changed! No reply from customer services and only ChatBot service with automated responses! Last time I will order from them.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Best Service

Best Service, once I had an issue on a boot but it was resolved without any hessle. Unisport is my website for buying boots and will be forever with this great service. Also best prices and all sizes are available.

15 May 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Many thanks to customer service manager…

Many thanks to customer service manager Albert for the great help. He handled my order issue very quickly and efficiently. I will definitely continue shopping at Unisport in the future.

14 May 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Great customer service

I had an issue with my order, within 15minutes it was resolved. That's what I call service! Been a customer for years now and they never disappoint.

13 May 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 1 out of 5 stars

Extremely late and unhelpful support

Ordered a uniform for my son March 5th for his mid April season...May 11th and this is the 2nd time I'm being told delivery is 2-3 weeks away. If you can avoid this place do so. Try to have your town's soccer clubs use another vendor

11 May 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi,

Thank you for your review.

We’re sorry to hear that.

Unfortunately, we cannot locate your order based on the information provided here, so we kindly ask you to contact our customer service with your order number so we can look into the matter and assist you further.

Kind regards,
Unisport

Rated 5 out of 5 stars

I made a mistake to my order during the…

I made a mistake to my order during the checkout, I emailed on the same day on my mistake, they responded back to me within few hours with the remmendtion and a tracking number. Made me feel I'm more of human than just a order number.

8 May 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Helpful customer service

Helpful customer service, quick response, very helpful and kind.

9 May 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 4 out of 5 stars

I had an issue with an order on…

I had an issue with an order on Unisport, but the customer service was excellent. My case was handled quickly and I received a full refund without any hassle. A special thanks to Luiza for her kindness and professionalism. Very reliable customer support!

4 May 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 4 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

Rated 5 out of 5 stars

Great support for an issue with my…

Great support for an issue with my adidas predator!

30 April 2026
Unprompted review
Unisportstore.com logo

Reply from Unisportstore.com

Hi!

Many thanks for your review of 5 stars!

We really appreciate the feedback - It means a lot to us, as we care about your experience more than anything.

Once again thanks for shopping with Unisport - we are ready to on the sidelines next time, you need help with your order. ⚽️🙌

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