I love the songs I got I did two songs. I did communicate with customer service for help with editing and downloads and the service I received was excellent! They were very helpful and worked with me... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was an enjoyable experience …
It was an enjoyable experience creating a special song for my special man . He loves it & was very surprised & touched.
With the way you handled the whole experience…thanks 🙏
I'm very impressed with the way you transformed what I loved about my wife shazzy in a few sentences,and put it together in an amazing song sung by a woman with the most amazing voice ,the tears 😭 whilst listening 🎧 to it are hard to hold back,the love and care you Amanda, Nicole,Sam,and the team the love that's going into putting these songs i can tell you , it's coming from someone that really understands and knows love 💕,knows all about love ❤️ inside out, ❤️ upside down, 💞 round and round ❤️,you people don't need to change a thing just keep doing what you doing, thanks 🙏 again Mick, 💋😘
Well i am a believer through my darkest…
Well i am a believer through my darkest time who would have though i don't need a psychiatrist i just needed this song
I wasn't expecting it to sound so good
I wasn't expecting it to sound so good. The way it was composed brought tears to my eyes. I listen to it 13 times in a row. Just a great song made from my words answering the questions. PRICELESS!!!!!
OMGOODNESS
OMGOODNESS! I honestly thought when I did this the song would be good however I was prepared for how amazing the song would be. It's off on a couple details but the song was so amazingly created I teared up on the preview but I cried in total movement when I heard the full song. I picked the 48 hours and to make this song permanent and I am so very happy with this song and love it so very much. I'm going to play it this weekend casually and record his reaction I love this song so very much! Quality is awesome and I totally recommend this!
A five star rating is a enormous understatement
First of all, if there was a rating more than five stars, I could easily double it! I provided them the information that was important to me, and that I felt really shared my heart about my feelings for my wife, and Sam nailed it. I have no idea how anybody could’ve taken my words that I sent and spoke those words as they were coming directly from my heart. To be truthful, I was somewhat skeptical because of the price. I had another company do a song for me. They charged me quite a bit more and their song was not as heartfelt as this one. I have recommended the company numerous times and I will continue to do so, as well as have some songs for some other people important in my life.
Awesome
You guys hit a Homerun it is a beautiful song my wife was pleased. That song is really the I feel about her. Thank You
Birthday song for my daughter
Wrote the song for my daughter‘s birthday and sent it to family and friends. Everyone loved it. It spoke of who she was from birth to now. Highly recommend this company.
What a great song well put together…
What a great song well put together with the information I gave. She loved it and will have it on her play list.
In the end I must give this company a 5 stars
In the end I must give this company a 5 star rating but we had to do several (3) re-dos because “AI” kept putting my requested lyric changes into the into the song and there was nobody to talk with about it. Example:
I HAVE MADE ONLY THE REQUESTED CHANGE ACCORDING TO THE PICTURE. EVERYTHING ELSE REMAINS EXACTLY THE SAME. ORIGINAL LINE: "SO I’LL KEEP CHOOSING YOU THROUGH EVERY YEAR AHEAD." UPDATED LINE: "SO I’LL KEEP CHOOSING YOU WITH BLESSINGS FROM ABOVE.
“That was all part of the song when I got it back”. No worries though, they were quick to respond, fix and submit it back to me with corrections. This is an A+ company and I would (and will) highly recommend it’s services.
If I had one complaint it’s that, like most all companies these days. You can’t get anyone on the phone to talk with and when you’re not a good typist, it’s tuff.
Pat Fultz-Seattle
Expressive for the non expressive
The song created from your input is heartfelt. I love it!!
What an amazing way to share my love…
What an amazing way to share my love for and to my husband as we celebrate 27 years of marriage. I share with him a week after our any. Just some extraordinary to let him know how much I love him. The song put a smile on his face and will be his forever song.
Martha B. I just wrote some of my memories…happy…
I just wrote some of my memories…happy times and heartbreaks. My thoughts were not well organized, however Unique Song captured my thoughts and produced my song perfectly. When I listened to the results it brought tears to my eyes. My husband loves it. We cannot stop playing it together.
This company was awesome after I gave…
This company was awesome after I gave them the information that they asked for after I had some put some thought into it. They created a wonderful song that means a whole lot to me. I would highly recommend this for anybody wanting to tell someone exactly how they feel in my case I’m having to play it to the heavens. I wish I could’ve seen this type of thing prior to my husband passing.
Anniversary song for my husband
I made this video for my husband for our 61st anniversary. He does not show a lot of emotion, outwardly, but inwardly he appreciates and loves our lives together. He was very touched by this song.
Song for my girls
I paid a lot of money for the song to…
I paid a lot of money for the song to be made in 48 hours, to have it extended to 3 minutes, be available on Spotify and have the lyrics.
I expected to get a nicely decorated lyrics document which was not the case, I have had to make up my own document. The song came back and it was perfect beat wise however some of the lyrics didn’t make any sense. I raised this with them and even gave them suggestions for own of the lyric changes. I made it very clear I just wanted the lyrics corrected and for the song beat not to change as it was perfect. When I was sent the new link the song beat was changed. I made them aware of this and told them to revert it back to the original and I would have to use the badly written lyrics reluctantly. They have amended the Spotify song back but have not done the same with the Unique song link I keep getting sent.
Their AI is no longer responsive to my chasing messages and you can’t speak with a real person. There is a place for the use of AI however customer should always have the option to speak to a human where the AI clearly is not computing.
I paid for the Spotify option as I was going to have my Alexa suddenly play the song as a way to gift it to my husband who this was for but each time I have asked Alexa to play the song I don’t even recognise it. This makes me believe that they have listed it on Spotify but it’s clearly private / locked somehow so you can’t access it like you would any Spotify song if you know the name. The AI is ignoring me so I don’t know how to get this resolved so my next step will be to speak to the bank about a chargeback as it’s not okay that they have stoped addressing my concern.
Such a shame as this has a potential to be an amazing business but the customer service is the worst.

Reply from Unique Song
From rambling to remarkable
They did an amazing job of turning my broken thoughts and feelings and turned it into the most beautiful song with exactly what I wanted to express! I was very grateful pleasantly surprised and I am so grateful I had them write my song to my son!
Daughters’ song
My song for our two girls was truly amazing! Beautiful vocal & arrangement. I’ve listened to it at least fifty times & I still tear up. Can’t wait for our grown daughters to hear it at Christmas ! It’s full of memories of our vacations. I’m expecting a lot of happy tears & some good belly laughs too. Thank u for the superb sound quality & your great support throughout the process. I highly recommend Unique Song & I will use them again. MR Texas
Love!!
Communication was great! Absolutly love the song, cant wait for my man to receive it on Christmas!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






