Uniform Advantage Reviews 

366
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 303 reviews, reviewers had a great experience with this company. Customers consistently praise the wide selection of brands, styles, and colors, making it easy to find suitable products. Many highlight the excellent quality of the scrubs, noting their comfort, durability, and ability to withstand washes. The ordering process is often described as easy and efficient, with fast shipping and timely delivery. However, some customers noted issues with orders, such as missing or incorrect items, significant delays, and backorders. A few also found quality inconsistent, citing sizing discrepancies, fading, thin fabric, or faulty zippers. Additionally, some reviewers were not happy with the return process, mentioning hassles or unexpected exchange charges.

What people talk about most

Product

Clients share positive opinions on product quality, fit, and variety, with many reviewers praising the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent fabric and overall high... See more

Order

People report ambiguous experiences with order, with many customers praising the easy ordering process, fast... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping and... See more

Price

Consumers find price to be ambiguous, with many reviewers appreciating the affordability, fair pricing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Uniform Advantage has a very wide selection of brands and styles that is one reason why I like them so much. Ordering is easy and shipping is fast the quality of the scrubs are just great. I haven't b... See more

Company replied

Rated 5 out of 5 stars

UA has many options and affordable prices for scrubs. Unfortunately, these essential uniforms are often very pricey and unaffordable. However, UA runs sales & promotions often, so you don't break the... See more

Company replied

Rated 5 out of 5 stars

Ordered scrubs for employment (2sets) they were a bit too large -so right away started a return. It would actually end up being an exchange- downsized the top/bottom and placed new order. Free shippin... See more

Company replied

Rated 5 out of 5 stars

I was a FIGS only girl now I'm a UA only girl, the scrubs are nice comfortable and reasonably priced. They have all the name brands, lots of colors and delivery is fast except when it's a sale but tha... See more

Company replied


Company details

  1. Clothing Store
  2. Women's Clothing Store
  3. Work Clothes Store

Written by the company

Shop our exclusive collection of UA scrubs and vast assortment of brand name nursing uniforms with ease. Order a catalog today or shop 24/7 online now.


Contact info

4.1

Great

TrustScore 4 out of 5

366 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(366)

327 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very disappointed

Very disappointed, I buy scrubs from them all the time and return with no issues. However, this last time I bought two sets of scrubs once received, they were too short, so I sent them back next day. However, my return was denied. They tried to tell me that the scrubs were worn and washed because the tags I guess have been removed. However, the scrubs had clearly not been worn nor have they been washed and they in no way whatsoever made any effort to return my scrubs. I never even received an email about it. I had to reach out to them to check the status of my return before they even notified me of the refusal to refund. They said something in effect to make a donation to Goodwill. If I couldn’t use them, that’s pretty sad. These scrubs are not cheap. They’re very expensive and as a nurse as a first responder, you would think that we would be treated with a little more respect than accusations made toward the wearing scrubs that were bought and received one day and shipped back the next day. It’s obvious on the paperwork that they were shipped back the next day. I’m just so disgusted.

Thanks for the response. I sent my information
Now we wait and see if it’s made right.

4/22 2pm.
It’s now been 24hrs later after sending them my information as they asked and I still have not heard from them.

18 April 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Deanna,

We’re very sorry to hear about your recent experience and truly apologize for the frustration and disappointment this situation has caused. This is not the level of service we strive to provide, and we understand your concerns.

We would appreciate the opportunity to look into this further and assist you. Please respond here or contact us with your order number, along with your email address and/or registered phone number, so we can review the details and work toward a resolution.

Thank you for bringing this to our attention, and we hope to make this right for you.

Rated 5 out of 5 stars

Robin did everything she could to help…

Robin did everything she could to help me locate my order and order number. She resent my confirmation email and went above and beyond to put my mind at ease: she also sent my tracking number to me .
I couldn’t be happier with how the messaging went .

20 April 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you so much for your kind words! We’re thrilled to hear that Robin was able to assist you every step of the way and provide the support you needed. Ensuring our customers feel informed and at ease is always our priority, and it’s wonderful to know Robin went above and beyond to make your experience a positive one. We’ll be sure to share your feedback with Robin.

Rated 3 out of 5 stars

Delay in delivery!

Delay in delivery!! Ordered scrubs for my new position (required a specific color). They were suppose to be delivered Friday and now it’s Tuesday and they still haven’t arrived!!

14 April 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Stacey Thowe,

Thank you for taking the time to share your feedback, and we’re really sorry for any concern or frustration this may have caused.

We’ve checked on your order and can confirm that it was shipped on April 6th and shows as delivered on April 15th. With our regular shipping option, delivery can take up to 10 business days, so this timing does fall within that expected window.

That said, we completely understand how delays can feel longer than expected, and we truly appreciate your patience throughout the process.

If you have any questions or if there’s anything else we can help with, please don’t hesitate to let us know; we’re always happy to assist.

Warm regards,

Rated 5 out of 5 stars

I had an issue with my product ordered…

I had an issue with my product ordered not being received. I contacted customer service via email, within minutes, I received a response. Thank you for your prompt response!

12 April 2026
Unprompted review
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Reply from Uniform Advantage

Dear Yolanda B,

Thank you so much for your kind words! We’re sorry to hear there was an issue with your order not being received, but we’re really glad our customer service team was able to respond quickly and assist you. Providing prompt and helpful support is very important to us, and your feedback means a lot. If there’s anything else we can do for you, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Professional Invoice

The response to my inquiry was fast and efficient. I got my request rectified pronto.

8 April 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Michelle,

Thank you for your kind feedback! We're glad to hear your inquiry was handled quickly and efficiently, and that we could resolve your request right away. We appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars

the best purchase made

The fabric of the scrubs is simply wonderful, the quality is very good and the prints are very cute with very striking colors, and in trend, it is definitely a store in which I will continue buying without a doubt

10 November 2025
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you so much for your wonderful feedback! We're thrilled to hear you love the fabric, quality, and vibrant, on-trend prints of our scrubs. It means a lot to know you plan to keep shopping with us—we truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Caught my mistake on the Resurge scrub…

Caught my mistake on the Resurge scrub color after I'd already placed the order..classic. But one quick online chat later, the associate fired off an urgent message to procurement, and within 24 hours I had confirmation the correct color was on its way. Easy + Fast = return customer!

3 April 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you for sharing your experience! We're so glad our team was able to quickly catch and correct the color for you. It’s great to hear the process was easy and fast—that’s exactly what we aim for! We truly appreciate your support and look forward to having you back as a returning customer

Rated 5 out of 5 stars

Everyone so nice and I love all my uniform

The ladies was so helpful I also love shopping online. I love all my uniform

8 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you so much for your kind words! We're thrilled to hear that our team was so helpful and that you enjoy shopping with us online. It means a lot to know you love your uniforms—we truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Lovely colors and choices of uniforms…

Lovely colors and choices of uniforms with good prices.

25 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Raani G.

Thank you so much for your kind words! We're glad you loved the colors, uniform options, and pricing. We look forward to helping you again soon!

Rated 5 out of 5 stars

I had a great experience with Uniform Advantage

I had a great experience with Uniform Advantage. The scrubs are incredibly comfortable, lightweight, and perfect for long workdays. The fit is flattering and true to size, which I really appreciate. The quality is excellent, even after several washes, they still look and feel like new. Shipping was smooth and everything arrived on time. I’ll definitely be ordering again.

1 April 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Nadia Espinosa,

Thank you for your wonderful feedback! We’re so glad you love the comfort, fit, and quality of our scrubs. It’s great to hear they’re holding up well and that your order arrived smoothly. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Products were easy to locate on…

Products were easy to locate on website. Once I found a few potential items, they offered multiple pics and descriptions to help narrow down the choice.
Check out was a breeze. Shipping was fast and product arrived in perfect condition!
5 stars all the way!

19 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Customer,

Thank you for the 5-star review! We're so glad you had an easy shopping experience and that your order arrived quickly and in perfect condition. We appreciate your support!

Rated 5 out of 5 stars

Great material, and new styles

The material is very sturdy and amazing especially for the price! I was surprised with the different styles available it looks great

13 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Dasia Harris,

Thank you for your kind words! We're glad you were impressed with the quality and style options, and that it exceeded your expectations for the price. Enjoy!

Rated 5 out of 5 stars

Great quality uniforms

The uniforms are of great quality. The customer service was excellent, and the shipping was fast.

23 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Emilio Portuondo,

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the quality of the uniforms and that our customer service and shipping met your expectations. We truly appreciate your support and look forward to serving you again in the future!

Rated 1 out of 5 stars

I'll never buy another thing from them

I'll never buy another thing from them. Not only are they way too expensive. But my order was supposed to arrive Friday. It's Saturday and it still isn't here. No mail on Sunday and I needed that set for work on Monday. So they leaving me in a bind. I'll never buy from them again

28 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Ashley,

We’re really sorry to hear about your experience and understand how frustrating this must have been, especially with needing your order in time for work. That’s definitely not the experience we want for our customers.

We’d love the opportunity to make this right; could you please share your order details with us? We also encourage you to reach out to our customer service team so we can look into this right away and assist you further. You can call us at 800.283.8708, email us at custserv@uniformadvantage.com or you can start a chat here:

https://www.uniformadvantage.com/es/contact/

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

The clothes are always unique and makes…

The clothes are always unique and makes you stand out distinct and prompt delivery. I wish they can make long dress scrubs.

4 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Penelope Nwaojigba,

Thank you for your kind words! We’re so glad you love the unique styles and fast delivery. We appreciate your suggestion on long dress scrubs and will definitely keep it in mind!

Rated 5 out of 5 stars

My Go-To site for scrubs

Great products, easy to navigate website, easy to order

22 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Cinda Rosen,

Thank you! We’re glad you’re enjoying the products and found the website easy to use; we appreciate your support!

Rated 1 out of 5 stars

didn’t receive my order

didn’t receive my order, reached out and was told my order was being sent to me. when i try to track the package it says it doesn’t exist. i want my order or a refund.

19 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Aliza Sabedra,

Thank you so much for reaching out, and we’re really sorry for the frustration this experience has caused. We completely understand how concerning it is not to receive your order and then run into issues tracking it.

We’ve taken a close look at your order and wanted to share an update. It appears that your original shipment was returned to us by the carrier due to the address being marked as “addressee unknown.” We processed a replacement order for you on March 19th to make things right.

Good news; your replacement package is currently on its way and is expected to be delivered on March 28th. You can track its progress here:

https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9234690287983695179559

We’re really sorry again for the inconvenience and confusion, especially with the earlier tracking issue. If you don’t see movement or if anything doesn’t look right, please let us know right away and we’ll be happy to help further.

We truly appreciate your patience and the opportunity to make this right.

Rated 5 out of 5 stars

Best for pediatrics

I had just got hired at my new job after 2 months of applying and being denied, I’ve always wanted to work in pediatrics but I also did to now where to find pediatric scrubs. I went on google and Uniform Advantage was the first one to pop up and I’m glad it did. I bought so many cartoon scrubs from tv shows I grew up watching. I’m so thankful for them and I love seeing the kids reaction at work, thank you.

21 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Nhajé Carby,

Thank you so much for sharing your experience, and congratulations on your new role in pediatrics; that’s an amazing accomplishment! We’re so glad you found us and that our scrubs have been a fun and meaningful part of your journey. It’s wonderful to hear they’re bringing smiles to your young patients. Thank you for choosing us!

Rated 5 out of 5 stars

Jumpsuit

Yes, I need a later nurse practitioner I like for things to be done immediately and with pair, and this company took care of this issue very professionally and took into consideration the situation

27 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Ashlee Everett,

Thank you so much for your thoughtful review. We truly appreciate you sharing your experience. We understand how important it is to have concerns addressed promptly and with care, and we’re glad to hear that our team handled your situation professionally and with attention to your needs. Your feedback means a lot to us, and we’re always here to support you.

Rated 1 out of 5 stars

Terrible exchange process

I ordered 2 sets of scrubs. When I received them both the top and bottom were very big so I set up an exchange. It took them a month and a half to get the new order ready and then tried to charge me another $10 for shipping. Customer service did answer quickly but not very helpful.

24 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Bryce Corson,

We’re so sorry you are experiencing an issue with your recent purchase. We truly understand how frustrating it must have been to receive items that didn’t fit as expected, followed by the long wait for your exchange and the confusion around shipping fees.

If you wish to return or exchange your items, there isn’t any cost. You have three options to ship your items back to us:

A) Use the FedEx return label with a $8.99 fee
B) Return using your own carrier
C) Return to a local store near you. You can find our store locator here:

https://www.uniformadvantage.com/stores/

As a one-time courtesy, we have refunded the return label fee of $9.48. You should see this refund reflected in your account within 5 to 10 business days.

We also recommend using our size chart for measurements to help ensure a better fit for future orders. You may learn more about our size charts here:

https://www.uniformadvantage.com/sizing-information.html

We appreciate your feedback about your experience with our customer service team and turnaround time, and we’re truly sorry we didn’t meet your expectations this time. Please let us know if there’s anything else we can do to help; we’re here for you.

Best regards,

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