Unicom Insurance Reviews 53

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Worst insurance company I ever delt with in hurry to take Ur money in sec but need 6 Weeks to refund took trade insurance out cancel after 15days and they charge over 1000£!!? Stay away from them they... See more

Company replied

Rated 5 out of 5 stars

Bradley went above and beyond to secure my business. He found me a policy a lot cheaper than other brokers. He actually listened to my needs and sourced a suitable policy for my business at a fantasti... See more

Rated 5 out of 5 stars

I have been with Unicom Insurance for over 9 years. They recently sent me my renewal quote which was more expensive than last year. I called to discuss my quote after I had received a more com... See more

Rated 5 out of 5 stars

Been with these guys for now my 3rd year and cannot be thankful enough for the customer efforts they give. Holly specially communicating with me on getting me to the best quote and price matching to k... See more

Company details

  1. Insurance Agency

Written by the company

Unicom Insurance Services is a trading name of One Sure Insurance Limited. Authorised and Regulated by the Financial Conduct Authority and is considered to be one of the best motor trade insurance providers in the UK because of its commitment to clients. From road risks to legal cover, your trade insurance package comes with every layer of protection you could need. It's our job to make sure you get the best price! Our experts evaluate your application as an individual case, before making sure every risk which applies to your business is covered under the single insurance policy. The quote is then based on this individually tailored policy, so you only pay for the exact policy features you need - no fluffy extras.


Contact info

4.2

Great

TrustScore 4 out of 5

53 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I was a customer of Alexander Jeffrey…

I was a customer of Alexander Jeffrey at Unicom Trade Insurance Services, and I had a great experience. He offered me a very good deal and provided excellent service throughout.
Alexander was professional, helpful, and easy to deal with. He made everything simple to understand and was always responsive when I had questions.
I’m very happy with the service I received and would definitely recommend him to others looking for trade insurance.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Unicom Insurance is the best!

I have been with Unicom Insurance for over 9 years. They recently sent me my renewal quote which was more expensive than last year.

I called to discuss my quote after I had received a more competitive quote from another company.

I spoke with a member of the renewal team; a lady call Tilly. I found her to be extremely helpful, and we agreed on a policy that fullfilled all my business needs while saving a lot of money from my original quote and lower than the quote from the competition!

I've always found Unicom staff to be very helpful and "human" when dealing with my enquires.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Spoke to Louisa rigby at Unicom…

Spoke to Louisa rigby at Unicom insurance for my motor traders renawal she is very professional very polite and beat all the other companies I got a renawal price from I would highly recommend anyone to speak to Louisa at Unicom before taking out there traders renawal she is absolutely brilliant saved me a lot of money can’t thank her enough thank you Louisa at Unicom

18 November 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY from this company

This company is a scam I had this insurance for a year and I told them not to automatically renew when I took it out when I received a phone call telling me my insurance is running out and a new RIP OFF price to renew it I said NO to them as I didn’t want it no more anyway so they did renew it after me saying no so I received a email today saying thank you for renewing your insurance so I contacted them immediately and told them the insurance was not to be renewed why have you done this it was to run out not renew so now they want for a couple of hours £523 to cancel it although it should not have been renewed please do not use this Micky mouse company

18 September 2025
Unprompted review
Unicom Insurance logo

Reply from Unicom Insurance

Hi Alan,

We’re really sorry to read about your experience and the frustration this has caused you. That’s certainly not the level of service we aim to provide.

To help us look into this further could you please contact our customer service team and provide your reference number.

Your feedback is valuable, and we’ll also be using it to review our renewal process to make sure this doesn’t happen again.

Thank you for bringing this to our attention, and we hope we can resolve this for you as soon as possible.

Unicom Insurance

Rated 1 out of 5 stars

I hope I can give them zero star they…

I hope I can give them zero star they only ripping off the people, I bought a policy and after 10 minutes I change my mind to cancel it they charged me £397 only 10 minutes.
Please do not even talk to this company at all

28 July 2025
Unprompted review
Rated 1 out of 5 stars

Worst insurance company I ever delt…

Worst insurance company I ever delt with in hurry to take Ur money in sec but need 6 Weeks to refund took trade insurance out cancel after 15days and they charge over 1000£!!? Stay away from them they call themself two names when u phone say different name!! Bad company and badly managed stay away and thank if u don't wanna be robbed

24 June 2025
Unprompted review
Unicom Insurance logo

Reply from Unicom Insurance

Hi Lihon, Thank you for your feedback, and we're genuinely sorry to hear about your experience.

We’d really appreciate the chance to look into your specific case please contact our customer support team at 0203 991 5400 with your policy details.

Thank you again for your feedback — it helps us improve.

Rated 5 out of 5 stars

Hi everyone I just wanted to say we’ve…

Hi everyone I just wanted to say we’ve recently made a change from Cleg to unicorn and I must say the customer service is 10-10 Sam roberts from the sales department was very helpful and respectful I do recommend highly, once again we want to praise Sam his self the support we have been receiving to get the best deal I’m glad we met Sam

10 June 2025
Unprompted review
Rated 5 out of 5 stars

I recently switched to this motor trade…

I recently switched to this motor trade insurance broker after years with the same company, and I couldn’t be happier with the experience. Ryan has been incredibly helpful, guiding me through every step of the process and always keeping me updated. He’s answered all my questions promptly and made sure I got a great deal on my insurance. The level of service and attention to detail has been outstanding — I highly recommend them to anyone looking for reliable and professional insurance support!

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Sam Robert’s the legend

Sam Robert’s personality and customer service skills are second to known. If and when my company does well I would be sure to look him up and offer a role. Sam your service and the way you came across allowed me to make a decision the quickest I’ve ever done.

Thanks Sam

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Bradley went above and beyond to secure…

Bradley went above and beyond to secure my business. He found me a policy a lot cheaper than other brokers. He actually listened to my needs and sourced a suitable policy for my business at a fantastic price, much cheaper than competitors with better coverage. Bradley is an asset to any company. A professional with great customer service skills.

16 January 2025
Unprompted review

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