Unico Components Ltd Reviews 

2,694
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found products to be of excellent quality and exactly as described, often exceeding expectations. The ordering process was straightforward and easy to use, with detailed descriptions and measurements ensuring confidence in purchases. Reviewers frequently praised the helpful and friendly staff for quick responses and going the extra mile. Delivery was generally fast and efficient, with items arriving promptly and well-packaged. However, some people mentioned occasional delays or issues with delivery, particularly when Royal Mail was the courier, with some packages taking longer than expected to arrive or being lost.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and how well items... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its reliability, efficiency,... See more

Service

Reviewers mention positive feedback about service, consistently describing it as great, efficient, and... See more

Quality

Users describe positive interactions with quality, consistently reporting good quality products that are... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Royal Mail lost the first package sent but after contacting Unico they, without hesitation, resent the items and they arrived a few days later. It was great to be able to speak to somebody real on the... See more

Rated 5 out of 5 stars

Gareth did a fabulous job shipping me out the parts that I needed in timely fashion and the products I received were just as I hoped. Looking forward to using them! I looked high and low for a nation... See more

Rated 5 out of 5 stars

Staff were accessible by phone, friendly, helpful, polite and interested in helping, went extra mile to request email, identify and send link to product required. A bonus, very useful and appreciated,... See more

Rated 5 out of 5 stars

I needed to replace a broken lock on a bureau and was at a loss as to where I would find a replacement. I was concerned about buying on-line, just in case I would be unable to identify an identical l... See more


Company details

  1. Door Shop

Written by the company

Unico Components Ltd has been trading for over 50 years. Established in 1970 Unico is proud to serve a wide range of British furniture manufacturers with a comprehensive fittings solution for their products. We now sell to both the trade and retail market with the use of our ecommerce website.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(2,694)

136 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service!

Thankyou so much! You're the only place in the UK where I could find the right size cams locks I needed and they arrived 2 days after I put the order in. Excellent service!

13 May 2025
Rated 5 out of 5 stars

Plastic draw runners replacement

I ordered new draw runners for my existing dressing table. These are plastic draw runners which have been a little difficult to find due to the depth of the runners. From ordering to receiving it was quick. Although when I received the parcel via Royal Mail the plastic sealed bag they were distributed in was split at one end and therefore showing the contents. The contents were intact. The price was good but you need to spend a minimum amount to receive free delivery.

21 April 2025
Rated 5 out of 5 stars

Espagnolette lock replacement

The pair of locks I purchased were exactly as expected. An espagnolette cabinet lock and a drawer lock, both to replace faulty locks. Perfect fit. As described at a good price and fast delivery. Five stars!

2 April 2025

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