Excellent service, prompt delivery. The silk scrunchies which I bought are beautiful and luxurious. Looks and feels gorgeous. It's also great for the hair without causing any damage by pulling or tugg... See more
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Took a while to receive the order, though I had ordered just before Christmas, but still slow allowing for public holidays. Packageing is pretty average and I would prefer something more environmental... See more
Company replied
Absolutely LOVE the hair scrunchies from UNCU London! Just like any 1st purchase I wasn’t too sure what the hairbands would be like… I purchased 3 large scrunchies & 2 skinny ones - I wanted to se... See more
Company replied
Royal Mail lost (said it was delivered, but not to me) and UNCU immediately replied (on Bank Holiday!) and I had my parcel sent again and in my hands within couple of days. Fantastic customer service... See more
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Company details
Written by the company
Discover the beauty industry’s longest held and best kept secret here at UNCU London. We’re all about accessible, everyday luxury designed for the modern woman (that’s you) who’s short on time and big on results.
Contact info
Kemp House, 152-160 City Road, EC1V 2NX, London, United Kingdom
- 0330 113 9239
- hello@uncu.london
- uncu.london
What a great find
What a great find. Great price, and a great product. Bought set of 3x Mullberry hair scrunchies. I absolutely love them,they are made really well and don't tangle my hair. Would def recommen 100%
27 December 2022
Hair scrunchies… AMAZING! 5*
Absolutely LOVE the hair scrunchies from UNCU London! Just like any 1st purchase I wasn’t too sure what the hairbands would be like… I purchased 3 large scrunchies & 2 skinny ones - I wanted to see what they were like, the quality of them etc.
I was overly happy at the quality of the scrunchies, the colours were nice & vibrant & they keep your hair up nice & tight!
I was super happy with the scrunchies that I made a 2nd order & without a doubt, I will be buying more at some point soon.
5* Highly recommend!
(I’m already looking at the silk pillowcases which look lovely & soft!)
28 December 2022
Reply from UNCU London
Dear Danielle,
Thank you so much for taking the time out to leave us a review. We really appreciate it and it's really great to hear you love the scrunchies. Please feel free to get in touch if you have any questions regarding any other products :)
Many thanks,
Eliis
Very good and trustworthy website
Very good and trustworthy website! I love all their products! Super top quality!!
30 November 2022
Reply from UNCU London
Dear Selene, Thank you very much for your kind words. We really appreciate it! x
Reply from UNCU London
Dear Margarett, thank you so much :) Enjoy!
Expensive but quality does cost and the…
Expensive but quality does cost and the pillows are the real deal- beautiful silk and worth it for healthy hair.
22 April 2022
The scrunchies were just what I wanted
The scrunchies were just what I wanted, lovely colours (and such a great variety) good sizes.
11 April 2022
Luxurious Silk
Great, high-quality real silk hair scrunchies. Feel really luxurious and love the colours / patterns
12 February 2022
OK delivery with average packaging
Took a while to receive the order, though I had ordered just before Christmas, but still slow allowing for public holidays. Packageing is pretty average and I would prefer something more environmentally friendly than plastic bags, even if they are 'reusable'.
15 January 2022
Reply from UNCU London
Dear Miss Boylett,
Thank you for your feedback and for pointing out the slow delivery. Unfortunately Royal Mail were having driver shortages across the Christmas period and many of our orders were severely delayed. We have also taken your comments on board in regards to our packaging. Rest assured all our EVA zipper bags are made from recyclable plastic and are reusable. Please do feel free to send us an email to hello@uncu.london if you have any further questions/comments regarding your order.
Many thanks, UNCU London Team x
Very fast service
Very fast service, item was exactly as described, bought the mulberry silk hair wrap as a christmas present for my daughter to help with her untameable hair, she is impressed with it as it never moved all night. would definitely recommend the silk hair wrap and UNCU
26 December 2021
Reply from UNCU London
Dear Julia,
We are so pleased that your daughter loves the silk wrap. Thank you for the great review! Please do feel free to get in touch if you have any further questions regarding any of our products.
Many thanks,
UNCU London Team x
Very happy customer !!
Got item as a present for my girlfriend. Nice item and good quality.
The personal message with gift was a lovely touch.
22 December 2021
Reply from UNCU London
Dear Neil,
Thats fantastic news! Thank you ever so much for your kind words.
Many thanks,
UNCU London Team x
Silk head bonnet
Great quality but far too small for me so not really comfortable to sleep in but I do have a large head. Customer service is excellent.
17 December 2021
Reply from UNCU London
Dear Kathryn,
Many thanks for your review, we have certainly taken your comments on board regarding the size and will be sure to develop a hair wrap that is suitable for different head types.
Many thanks,
UNCU London Team x
Great quality products and service.
16 December 2021
Reply from UNCU London
Thank you! We really appreciate it.
UNCU London Team x
Fantastic service from start to finish.
13 December 2021
Reply from UNCU London
Thank you Colette. We really appreciate your review.
UNCU London Team x
Received the most luxurious silk items
Received the most luxurious silk items. 100% Mulberry silk and the packaging was beautifully wrapped. Customer service is a plus aswell! Accidentally ordered the wrong colour and customer service were able to switch it out for me no bother! I Will definitely order in the future agin.
26 October 2021
Reply from UNCU London
Dear Irene,
We are so pleased you are happy with the items received.
If there is anything else we can do for you, please do not hesitate to get in touch.
Many thanks,
UNCU London Team x
Still not received my order
Still not received my order. Or any update on tracking references
4 October 2021
Reply from UNCU London
Dear Sean, We have checked your order and it is still in transit. Unfortunately Royal Mail are experiencing driver shortages and deliveries may take longer than usual. Rest assured we have emailed you and will email you daily to check in whether your shipment has arrived. Please accept our deepest apologies for the shipping delay.
The best pillowcases around by far
The best pillowcases around by far! Plus unlike others they are offering a Real discounts which makes it even more affordable. I’ve bought 6 pillowcases in different colours and even I’ve got Slip, LilySilk, Peony&silk plus Face silk and Loomberry and ZimaSilk this from Uncu London beat them All hands down. I also bought from them hair scrunchie which I Prefer over Slip scrunches. If you are really want a Real Mulberry Silk Highest quality pillowcases then visit UnCu London website and they’ll offer you a discount and you will absolutely LOVE the product and would be back for a second or third pillowcase or mask or hair scrunches. Also have to say that they are extremely Fast in despatching and delivering your order and informing you all the way. Not what I experienced with Face Silk when was have to chase up my order on Instagram otherwise no reply😡 or with Slip when order turned up unannounced. And luckily someone was at home to collect it🙄.
All in all absolutely The Best Mulberry Silk products around by quite affordable price and good discounts! Would definitely coming back for some more for myself or as a present.
29 August 2021
Reply from UNCU London
Dear Olga, Thank you SO much for this helpful review. We are so pleased you love your pillowcases as much as we do. Thank you again and we cannot wait to have you back in our store soon! Eliis xx
Excellent service, Great product
Excellent service, prompt delivery. The silk scrunchies which I bought are beautiful and luxurious. Looks and feels gorgeous. It's also great for the hair without causing any damage by pulling or tugging, no hairs removed either which I have experienced with other scrunchies. Really pleased with my purchase.
16 August 2021
Reply from UNCU London
Hey Nazy, thank very much for your lovely words. Hope you are still enjoying the scrunchies :) Eliis x
Straightforward no problems
Order straight forward packaging and delivered spot on communication brilliant.
Highly recommend this site.
28 July 2021
Reply from UNCU London
Thank you so much for your lovely words. We cant wait to have you back shopping with us. Kindest, Eliis x
Delighted
Couldn’t be happier with my purchase. Such great quality and super fast delivery. I will be ordering again.
23 July 2021
Reply from UNCU London
Thank you Harriet. Thats really good to hear and you are very welcome. Kindest, Eliis x
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