First of all, I absolutely adore the emails from Chief Dildo Officer. So whimsical, so charming, I read them out to my friends over breakfast. lovely content. Secondly, the products, gorgeous pieces o... See more
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Two friends, tired of the daily grind, founded Uncover Creations after countless frustrating hours hunting for the perfect sex toy. All we found were mass-produced, dull toys, made from the cheapest materials and uninspiring colours. That's when we had our eureka moment: custom, made-to-order sex toys where you choose the colours, firmness, and add-ons to create a one-of-a-kind pleasure piece.
10A Gotherburg Way, Stockholm Road, HU7 UYG, Kingston Upon Hull, United Kingdom
No recent history of asking for reviews
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Replied to 100% of negative reviews
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Products are great, but what's more important to me (since other companies with good products do exist) is the interaction I had with the people at UC themselves. As part of my order I had a mystery item, which btw, free mystery item in the order? Amazing promotion, was definitely part of why I chose them.
However there were some items I could get that I wouldn't be able to use, and that would just be a waste. So i told them what was up in the order note and not only did they accommodate it they actually sent something that fit my concerns better than what id have picked out for myself! 10/10 recommend
I am a repeat customer and it is because the quality and creativity from Uncover Creations never fails to impress me! Quality items, evolving selection, very customizable, and a community that leaves very detailed reviews to help you find what you’re looking for! Even when I have ordered during peak times and been in a long production wait, it still felt very reasonable for the quality and customization offered! And the email list is a delight to be on!
products are fantastic quality and are made and shipped in a timely manner. customer service is lovely and i will absolutely shop here again.
The product arrived ahead of schedule and is better than I expected. The order was easy to place and the information was very easy to understand. The material is excellent quality and I look forward to ordering from them again!
I really liked the quality of the product, as well as the customer service. I will definitely be buying from them again soon!
Great company, great products and fast delivery given they make everything on demand!
An easy to navigate website, simple checkout portal and regular order updates on production, packing and delivery!
The products themselves are made to a very high quality and beautiful choice of surprise colours! Fantastic company!
When I decided I wanted to start trying toys I decided I wanted something fun and colorful. After looking around, Uncover Creations gave me just that. The toy I received is absolutely gorgeous, appealing to the eye, And feels amazing to use. Beyond that, when I had an issue with delivery come up (not their fault) Uncover Creations was responsive and super understanding. It went from something that was frustrating me to an enjoyable experience. I can't wait to buy my next one 😉
I recently ordered a toy that ended up delivered to the wrong address. I notified UC in the early morning their time and they responded by the afternoon and put the replacement at the top of the queue, shipped it the next day via Express shipping. By far the fastest response I have ever received. Absolutely fantastic customer service.
I received my first order from Uncover Creations about 2 weeks ago and will continue to order from them! They kept me up to date with status emails from placing my order through it being delivered to my house (about 2 weeks) so I always knew the status of my package. The product I received is gorgeous , great quality, and feels amazing. I’m very happy with my purchase!
My wife and I love their products and how you can customize everything about them. They are quick to answer any questions and we are super excited to have found them.
I received a product which was slightly damaged and sent the support a mail. I got an entirely new one and another item on top.
Mistakes happen and the customer support handled it perfectly.
I highly recommend Uncover Creations, the customer service team are kind, informative and driven to give you the best experience possible (shoutout Melissa!) My order arrived promptly and the packaging was very discreet.
I had a great experience
UC has great quality, I also contacted customer service for something, and they got back to me so fast, I was amazed. Shipping to the US was really fast, and honestly 10/10 for me.
We’ve had a great experience with Uncover Creations. Super fast delivery, above and beyond care with the order and just super high quality toys at great prices! Thank you
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