Unbundled Legal Help Reviews 

569
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally patient, helpful, and taking the necessary time to explain every single step of the legal process clearly. People really appreciate the remarkably fast response times and the detailed, professional guidance provided by helpful lawyers during initial consultations. Some reviewers were not happy with general communication, mentioning ongoing difficulties reaching customer support and dealing with frustratingly unreturned phone calls. A few customers also noted that some attorneys sometimes lacked proactive follow-up or were simply too busy to maintain consistent contact throughout the entire legal case.

What people talk about most

Staff

People report positive experiences with staff, highlighting that attorneys and legal teams are extremely... See more

Service

Consumers find service to be positive, highlighting how quickly they were connected with responsive and... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for being... See more

Response time

Reviewers highlight positive aspects of response_time, frequently praising the prompt communication and fast... See more

Customer communications

Clients share ambiguous opinions on contact with some experiencing fast and direct communication. For... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received a call from Mr. Genet which was very good as he answered my immediate questions and told me the info I needed to gather to proceed. He was very patient and complete in his answers. I look... See more

Rated 5 out of 5 stars

Although our experience was great and all our questions were answered, if Wade could talk a little louder it would be easier for the older clients. Although the conference area was nice, it had an ech... See more

Company replied

Rated 5 out of 5 stars

I filled this out 1 night and an attorney called me the next day and put my mind at ease and told me what the next steps were, the deadlines I needed to know, and basically started working on my case... See more

Company replied

Rated 5 out of 5 stars

Your search for my area only brought one attorney from a nearby town. I would have never even considered him if it were not for your service. It was comforting to know that he understood that I was lo... See more

Company replied


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

569 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(569)

203 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

He's patient and understanding

He's easy to talk to and seems to answer all my questions. He's really good with my son and he feels comfortable with him. He lets me know what he's going to need from me ahead of time

20 September 2025
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Reply from Unbundled Legal Help

Thank you for your kind words!

We’re so glad to hear that the attorney we connected you with has made the process clear and comfortable, not only for you, but for your son as well. It’s important to us that you feel supported and know what to expect each step of the way, and we’re happy your experience reflects that.

Rated 5 out of 5 stars

Very informative easy to talk to and…

Very informative easy to talk to and I’m hiring

25 September 2025
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Reply from Unbundled Legal Help

Thank you for your feedback!

We’re glad to hear the attorney was both informative and approachable, and that you feel confident moving forward. It’s wonderful to know you’ve found the right fit for your case.

Rated 5 out of 5 stars

Very helpful

I appreciated getting a couple different consults. I am hopeful everything will go great!!

23 September 2025
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Reply from Unbundled Legal Help

Thank you for sharing your experience!

We’re glad you found the consultations helpful and that you had options to consider. Wishing you the very best moving forward, and we’re hopeful everything goes smoothly for you.

Rated 5 out of 5 stars

Budget matters and unbundled knows about it

Unbundled knows exactly what you mean when youre needing a lawyer on a budget. Great experience

17 September 2025
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Reply from Unbundled Legal Help

Thank you for sharing your experience!

We know how important it is to find quality legal help that also fits within a budget, and we’re so glad we could connect you with the right support. We appreciate you trusting us on this journey and wish you the very best moving forward.

Rated 5 out of 5 stars

Genuine help

I was contacted quickly by an attorney who was informative and helpful, I am very comfortable with him handling my case and look forward to a positive outcome.

14 September 2025
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Reply from Unbundled Legal Help

Thank you for sharing your experience!

We’re so glad to hear you were quickly connected with an attorney who made you feel comfortable and supported. It’s great to know you feel confident moving forward, and we wish you the very best as your case progresses.

Rated 4 out of 5 stars

Very Helpful finding an attorney but spamming and annoying too

Unbundled did a great job of matching us with good and affordable local attorneys for our needs that we ended up going with their recommendationabs had a great experience with the actual attorney so far but unbundled themselves were super spammy after giving them my email and phone number and I had to block the automated call number.

12 September 2025
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Reply from Unbundled Legal Help

Thank you for sharing your experience. We’re glad to hear you connected with an attorney who has been a great fit for your needs.

We also truly appreciate your feedback about the follow-up communications. Our goal is to make sure clients get connected quickly and effectively, but we understand it can feel overwhelming. We’ll be reviewing this to ensure we strike a better balance moving forward.

Rated 5 out of 5 stars

Great service for legal representation

Great service gave the number one recommendation and it turned out to be the best experience in seeking legal representation highly recommended

16 September 2025
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Reply from Unbundled Legal Help

Thank you for sharing your experience!

We’re so glad you found the right attorney through our service and that the process turned out to be such a positive one. Your feedback means a lot, and we’re always here to support you if you need help again in the future.

Rated 4 out of 5 stars

It was really good

It was really good. There’s always room for improvement.

10 September 2025
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Reply from Unbundled Legal Help

Thank you for your feedback!

We’re glad you had a really good experience, and we agree, there’s always room to grow. Our aim is to keep improving so each step feels even more supportive and valuable for our clients.

Rated 5 out of 5 stars

Palmieri Family Trust

Although our experience was great and all our questions were answered, if Wade could talk a little louder it would be easier for the older clients. Although the conference area was nice, it had an echo that made it a little hard for us to hear. The driving directions were fine until we got to the subdivision; that's when we got confused and went to someone's house. Overall it was a very informative meeting.

8 September 2025
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Reply from Unbundled Legal Help

Thank you for sharing your thoughtful feedback!

We’re glad to hear your meeting was informative and that all your questions were answered. We also appreciate your notes on volume, acoustics, and directions, details like these help us improve the experience, especially for clients who may need extra clarity. Our aim is always to make every step of the process as supportive and accessible as possible, and your reflections help us do just that.

Rated 5 out of 5 stars

Quick response

Quick response. Answered all questions to my satisfaction.

13 September 2025
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Reply from Unbundled Legal Help

Thank you for sharing your experience!

We’re glad our team was able to respond quickly and make sure all your questions were answered.

Our aim is not only to provide timely support, but to truly serve each client’s unique situation so you feel confident moving forward. We’ll continue working to deepen the ways we support clients like you and help actualize your aims.

Rated 5 out of 5 stars

I was able to get consult

I was able to get consult. Attorney knowledgeable and he didn’t break the bank.

I am thankful for the advise!

Nancy Singh

8 September 2025
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Reply from Unbundled Legal Help

Thank you for sharing your experience, Nancy!


We’re so glad you were able to connect with a knowledgeable attorney who provided the guidance you needed without adding financial strain. Our goal is to make quality legal support both accessible and empowering, so it means a lot to hear that reflected in your journey. Wishing you all the best moving forward!

Rated 5 out of 5 stars

Caring, compassionate and Professional. Sobel gets the job done 👍

They understood what I needed and performed it well. Very nice too. They walked me through the process of what had to be done and explained each step.
I am grateful 🙏

12 September 2025
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Reply from Unbundled Legal Help

Thank you for sharing these kind words!

We’re so glad to hear your attorney was caring, compassionate, and professional while guiding you through each step of the process. Our aim is to ensure every client feels supported, understood, and empowered, not just to “get the job done,” but to make the journey clear and less overwhelming. We’re grateful to have been part of your experience. 🙏

Rated 4 out of 5 stars

The initial meeting with my attorney…

The initial meeting with my attorney went well. That isn’t enough to give a solid performance rating, although I am confident that subsequent ratings will be higher

5 September 2025
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Reply from Unbundled Legal Help

Thank you for sharing your experience.

We’re glad to hear your initial meeting went well and appreciate your honesty in noting it’s still early in the process. Our aim is to build trust step by step, and we look forward to ensuring your ongoing experience with your attorney continues to grow stronger.

Looking forward to you moving your 4 stars to 5 stars. ;)

Rated 5 out of 5 stars

I called just to get some input in case…

I called just to get some input in case my case gets switched over to California. the man I spoke with was very helpful and I will definitely be going to them if needed in the future! He even offered me advice for where I’m located now

10 September 2025
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Reply from Unbundled Legal Help

Thank you, Adrienne!

Our goal is to ensure clients feel supported no matter where they are in the process, and it’s wonderful to know you’d turn to us again in the future.

Rated 4 out of 5 stars

Very kind and helpful

Very kind and helpful, thus far! Just getting started with my attorney, but am happy with my choice!

8 September 2025
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Reply from Unbundled Legal Help

Thank you for sharing your experience! We’re so glad to hear your attorney has been kind and helpful as you get started. Our aim is for that support to continue growing so you feel confident and cared for throughout the process.

Rated 5 out of 5 stars

Great way to find an attorney

Your search for my area only brought one attorney from a nearby town. I would have never even considered him if it were not for your service. It was comforting to know that he understood that I was looking for a reasonable price and that I needed someone immediately. He was highly qualified, we handled all preparations over the phone and he provided excellent representation when we met in court.

6 September 2025
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Reply from Unbundled Legal Help

We’re so glad our service helped you find the right attorney when you needed one most. It’s wonderful to hear that you felt supported both in preparation and in court, and that affordability and timely help were honored. We’re always here if you need anything in the future.

Rated 5 out of 5 stars

Sheila told Yvonne what all will take…

Sheila told Yvonne what all will take place when not contested and when contested. She told Yvonne she would do all she could to keep her dog. Then Sheila told what she ha told Yvonne better known as Bonnie. I appreciated that very much Karl

4 September 2025
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Reply from Unbundled Legal Help

Thank you, Karl, for sharing this thoughtful feedback. We’re glad Sheila was able to walk Yvonne through both contested and uncontested options and provide reassurance about such an important concern. We deeply value the care and clarity she brought, and we’re always here if you need anything further.

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