ultrasmurfs Reviews 562

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the service to be excellent, highlighting the speed and efficiency of responses from the support team. People frequently praised the helpfulness and friendliness of the customer service, noting that issues were resolved quickly and effectively. Reviewers also appreciated the quality of the products, with many stating that their purchases met expectations and worked as described. However, some customers also noted initial problems with their accounts not working or receiving incorrect login credentials. A few other people also felt that response times for support could be slow, leading to delays in resolving their issues, and in some cases, felt ignored. There were also instances where customers received banned accounts or experienced issues with account recovery.

What people talk about most

Product

Customers had ambiguous experiences with product, with some expressing satisfaction, stating that everything... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising it as excellent, fast, and reliable,... See more

Response time

Users describe ambiguous interactions with response times, with many customers reporting fast and instant... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the fast, friendly, and... See more

User experience

Customers consistently note ambiguous experiences with user experience, with some reviewers expressing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had some issue with an account but that wasn't a problem because i mailed them and they sended me a full working properly account, i recomend this site! +rep

Rated 4 out of 5 stars

bought a league acc had a little issue w it at the start. had to make a ticket, but everything worked out well 👍

Rated 5 out of 5 stars

🌟 Seller Review – 5/5 🌟 Just bought a CS2 account from this seller — super smooth and fast transaction. 🔐 ✅ Account details were exactly as described ✅ Delivery was instant ✅ Seller was frie... See more


Company details

  1. Gaming service Provider
  2. e-Commerce Service
  3. Hobby Store
  4. Video Game Store

Written by the company

The Ultra Gaming Marketplace 🤝Est. 2022


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

562 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Highly recommend

Bought multiple League EUW accounts for cashflow, everything works well as expected. Been using the service for a while and worked as a booster for psycho after doing cashflow. Been having a good experience, recommend for players imo really cheap accounts.

16 February 2026
Unprompted review
Rated 2 out of 5 stars

Its amazing I've bought a couple…

Its amazing I've bought a couple accounts but lost access to them a couple weeks after, guess said accounts are getting riot support to get them back to the original owners so they can be resold? I mean its a bit scummy.

30 January 2026
ultrasmurfs logo

Reply from ultrasmurfs

We never ever resell accounts after sale , you must change your password and email and take good care of the login information, the only time we ever recover accounts is against scammers / fraudulent purchases.

I'm glad you said our service is amazing... I wish we could change this rating higher as we didn't do any of the negative things you stated. Thanks for purchasing my brother and get in touch I'll try my best to help you anyway.

Rated 5 out of 5 stars

league account

good customer service, and a very friendly, they really helps you a lot, if you are having trouble can only recommend them

7 February 2026
Unprompted review
Rated 1 out of 5 stars

Bought a league account and was given…

Bought a league account and was given invalid login credentials. Went to their disc and made a ticket only to get ignored for a week. Scammers

20 January 2026
Unprompted review
ultrasmurfs logo

Reply from ultrasmurfs

Found this review this morning , managed to find the related ticket but you left the server , please accept my discord friend request I'm sorry I missed your message bro

Update: customer refusing communication, sir why call us scammers if you don't reply to us 😕

Rated 1 out of 5 stars

they scammed me

they scammed me, they gave me an account with no email that works then ignores me

15 January 2026
Unprompted review
ultrasmurfs logo

Reply from ultrasmurfs

Guy was reselling our accounts or something similar, because he put another companies temporary email address domain on it. When confronted and denied a replacement without an valid explanation, he left a bad review, spammed the general chat calling us scammers and left the server, please understand when reading this review.

Rated 2 out of 5 stars

came with working information yet when…

came with working information yet when I tried to sign in via the game it came up with an error, even tried signing in to the xbox account on a browser and the same issue occurred, though it is on me for not reaching out to support, no clue how to rate this because it could have been part of my own error, so 2.

27 December 2025
ultrasmurfs logo

Reply from ultrasmurfs

Hey the error could be due to the game servers, you said our account is working, also please reach out to support, i think its unfair to not give us a chance to help you <3

Update: Hey, please reply... give us a chance to help you.

Updated 2: please reply to us ! We really want to help you

Rated 5 out of 5 stars

great service

I want to start off with saying the customer support is really good! I got everything I paid for and more. The account I bought is top tier. The team helped me out with some problems i had i no time and i would definitely recommend this service!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Professional, legit and honest product.

Got 10 BO7 bot lobbies. Wow. I gotta say this is the most professional , honest and respectful business i have come across in a very long time. I requested to do the lobbies during their off hours as im in EST and not only was I accommodated, it was all done instantly. No scams, no BS, just honest product. I WILL be purchasing more in the future. As legit and cool as it gets. Full communication, all questions answered, lobbies delivered immediately. These guys are awesome.

30 November 2025
Unprompted review

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