Ultrapaintuk 

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Rated 1 out of 5 stars

Ordered 8th April, no delivery. 1 st email sent, reply delay in order or refund. Decided to wait, further phone call messages and emails no response. I made a disputed payment with my bank ( all done... See more

Rated 1 out of 5 stars

Ordered 10th April Not received Chased via customer support who stated it had been delayed. Timeline for project had passed so requested a refund. No further contact. No refund and No Product UN... See more

Rated 1 out of 5 stars

As others have now said I was scammed by these people too. Paid for a paint sprayer in early April, radio silence after that. Contacted mid April got the same copy and paste response others received f... See more

Rated 2 out of 5 stars

Rip off dont even send the product I ordered on 16th April and still not received no one will answer emails STAY CLEAR SCAMMED


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Rated 1 out of 5 stars

As per all the other reviews...

As per all the other reviews, suspected deliberate scam.
Saw the sprayer plus 2x batteries on Faceb@@k, and purchased.
Order was confirmed by mail on13/4, but no comms (or more importantly items) since.

Tried emailing support, using contact form on the site etc - nothing back.

Going to my credit card provider now for a refund.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

Don’t order from this company

Don’t order from this company - no response to several calls or emails. It’s a scam! Received an order confirmation email the day I placed the order, since then nothing and that was a month ago. I am now attempting to reclaim my money via my credit card company!

15 April 2025
Unprompted review
Rated 1 out of 5 stars

Don’t touch them!

Just reiterating other comments. This appears to be a well constructed scam. No product supplied. No contact possible with the company. Look like fraudsters.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

FAKE FAKE FAKE

DO NOT ORDER FROM THIS COMPANY THEY ARE FAKE They promised a full refund after not receiving the goods but we have never received that either FAKE FAKE FAKE

6 May 2025
Unprompted review
Rated 1 out of 5 stars

So I think this might be a scam site

So I think this might be a scam site. I ordered a fantastic sounding paint spraygun off instagram over a month ago and it never turned up. Ive emailed and called the customer service number several times and it goes to an unmanned voicemail box and Ive received no email in reply. So I think the only conclusion is this isnt a real business guys. Im hoping to be proved wrong but proceed with caution if youre looking at buying anything online from them

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Fake Seller Don't buy.

I ordered from Facebook ad on 17th April 2025 and today is 02/05/2025 and I haven't received my order. I emailed their support team and I have had no acknowledgement reply.
It's disappointing as a consumer you trust people are honest and will deliver as per the order.
Don't even think if website is genuine. And the company is not listed on the companies house.

2 May 2025
Unprompted review
Rated 1 out of 5 stars

Ultrapaintuk scammer be warned

This company advertised on Faceb@@k a cordless paint sprayer, I purchased and received confirmation of my order number and payment was taken on the 14/04/2025 in their terms & cons they say U.K. delivery is within 3 to 7 business days and they would contact if they had supply problems or if I didn’t receive my item to contact them so they can investigate. I have sent 3 emails to their support team and also a direct message to support asking for a full refund as it’s now 02/05/2025 and still no replies from them. PLEASE DO NOT BUY FROM THIS FAKE COMPANY, SCAMMERS.

14 April 2025
Unprompted review
Rated 1 out of 5 stars

Item still not received

Item still not received, ordered 6/4/25, contacted customer services who advised my order was still in the queue for dispatch due to an unusually high volume of orders, they offered a full refund if I wanted but once I said that I would like a refund they stopped responding to emails. Avoid as they just appear to be a scam company.

6 April 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 10.04.25

Ordered 10.04.25

Three weeks later and still no dispatch, despite multiple assurances from their customer service team it was being prioritised and going to be sent in a "few days"

Avoid!

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Terrible communication,, best avoided.

Terrible communication,,, and non-existent replies to email concerning non delivery of product.
I purchased an Ultrapaint sprayer online on the 14/4/2025. I received an instant confirmation from Shop with the reference number and a delivery time of 2 to 8 days,, . The email and reference changed from a confirmation email to a welcome email from shop. You can't get any details of the transaction. They want YOU to download their App to track where your product is. It's an absolute absurdity,,, they are withholding tracking data to force you to have their App and bombard you with unwanted products that you don't want,,, but it will clog up your emails,,, as if we haven't got enough spam and unwanted emails as it is.
I got on Ultrapaints' website and sent them a email asking where my Sprayer is. That was a week ago. I haven't received a reply from Ultrapaint.
It's now the 1st of May and I still haven't received it.
I suspect that Ultrapaintuk.com is a one man band drop shipper, working out of a unit in Leeds. Do not confuse this company with another Ultra Paint that is a reputable paint manufacturer who specialise in specialist types of paints.
Whilst I have been trying to find reviews of Ultrapaintuk.com, I noticed this sprayer is available on other websites,,, it is an identical colour and shape, with different names.
My best advice is to avoid this company,,, and any other that is promoting the same generic product.
This is my first ever review on Trustpilot,, I have often used Trustpilot for reviews on other products,,, and with great success.
If and when, I do get the sprayer I will return with a product review.

14 April 2025
Unprompted review

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