Ultimatej Reviews 13

Total hoax. You will never receive what you ordered. Obviously fake tracking numbers. Total rip off!

Absolute SCAM
I ordered easter gifts beginning of feb. The tracking didnt move for 3 weeks. Easter came and went. I contacted multiple times saying the package is clearly lost and requesting a refund. You get BS AI written replies every time saying the same thing that i have to wait for the package to arrive to request a refund. The package now hasnt moved in tracking for 4 weeks and now they claim they have sent another despite it being a specific easter gift for children so why would i want it late. The new tracking they sent me doesnt even exist. I don’t believe they even sent anything. So just a waste of $45 to this scam with zero customer servive. DO NOT TRUST THEM and DO NOT ORDER.

Feb 2, 2026, I ordered 5 chewing ropes (w/catnip) designed for cats to aid in the hygiene. I received 5 colored cords. Nothing more. I paid $56.78 total. Contacted them immediately telling them there was no catnip involved; in fact, the cats could have cared less at their arrival. Per their return policy, I requested a refund and return of the product. Today is Mar 8, 2026. They have not honored their own policy, will not send a postage paid label to get the product back AND have offered only $17 in refund. I have not given up but suggest you be careful when you order from this company.

I wish I could give zero stars! This is the worst company to deal with. Such false advertising and very misleading. It took over a month to get my order and when I finally got it, it does not work. There was nothing in the package except the Bible verse hanger. I’ve contacted the company multiple times and no response. I hope others do not fall for their lies. It’s very unfortunate for me that I did not read the reviews as I would’ve known better than to order from someone so misleading and deceitful. I really hope this helps someone else!
I finally heard back from them and they offered me a whopping $3 for my trouble. Mind you o paid $28+. Don’t fall for them like I did!!!

If I could give 0 stars I would. I ordered 6 Bible verse rear view mirror crosses that if tapped on phone would change Bible verses, no instructions came with them and when contacting company they could not provide instruction. After several emails back and forth, simply requesting instruction this is what I got. For an $80+ order first they offered $8, then $16 and final offer $24, threatening that if I returned them shipping costs would be prohibitive. I will be contacting my bank in an attempt to dispute. This company is NOT to be trusted.

Don’t buy anything from this company. Products don't work as advertised and the return policy is terrible. Cheap products from China.

DO NOT ORDER FROM Ultimatej!!! I can’t believe it has a score of 2 or more. Ultimatej seems to be a shady company. I ordered a facial brush from them (they advertised on FB. I know, I’m dumb for doing it). Whatever the bristles are made of, broke my face out in a rash. I emailed them with pics. All they want to return is $8 and I paid $35 for the brush. I paid through Apple Pay and I’ll try that route.

Absolute scam!!! They send a tracking number that is supposed to be usps but when you go to the actual usps site there is nothing there.
They then try to blame it on the shipping company and say you need to seek a remedy from them. Heres the last email i received from these people

We understand that you must be upset about not getting your order in time.
Our anxiety is no less than yours.
Please understand that we have been trying our best to help you get it.
We are urging the shipping company to give us an answer about the status of your order.
Your patience and kind understanding would be appreciated

Yours sincerely,
Customer Service Team
On Tue, 1 Jul at 12:23 AM , wrote:
please cancel and refund.

On Mon, Jun 30, 2025 at 11:20 AM Ultimatej wrote:
Thanks for reaching out to us.
Due to President Trump’s tariff actions, delays in Customs clearance would be inevitable. We are sorry for the inconvenience.
We will push the shipping company to expedite the transportation of your order.
Thank you for your kindness and understanding.

Yours sincerely
Customer Service Team
On Tue, 1 Jul at 12:20 AM , wrote:

84562040:2072100

Mon, Jun 30, 11:52 AM (11 days ago)
to

who is the shipping company?

Pretty sure this is a scam shop. Purchased foundation, it never arrived. All I received was months and months of excuses!

Horrible. Took two months to arrive. Customer service is unresponsive. The “dress” was like a plastic drape and I had to throw it out.

I ordered a pink striped dress and it finally arrived the sash was not the same as was pictured, but even worse, the fabric felt like plastic—it would have been very uncomfortable in a warm climate. I just threw it away. Lesson learned. I do not recommend.

I have been trying to get an issue resolved with this company for two weeks now. I have emailed them 11 times and sent my order number, SKU number and pictures of the damaged product several times to no avail. All I want is the product replaced but I am getting nowhere with them. The product (eye shadow) arrived completely unusable and I sent them numerous messages and pictures. It should not be this difficult to get a replacement.

This Flat Sandal effortlessly blends style and comfort. With its chic design, the sandal complements various outfits from casual to semi-formal. The ankle strap provides a secure fit, and the cushioned sole ensures all-day comfort. While the minimalist design is a plus, Overall, this Sandal offered a fashionable choice for versatile wear especially during warmer seasons.