Nav was easy using the search option to locate exactly what i wanted. Received receipt and registration immediately. Easy to click on my local lab to schedule an appointment without having to log out... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Freedom in healthcare. Never again will I wait several months for a doctor's appointment only to be told they don't order a certain blood test. I went on Ulta Labs the same day, purchased the test, an... See more
Company replied
Great price, easy to schedule with known labs. Quick results and they show up online I got comprehensive titer test and was able to schedule at Quest, cheaper than it would cost me if I go directly wi... See more
Excellent experience from start to finish! The website was easy to navigate, including setting up a date for the test. I went to have my blood drawn and received my lab results the very next day! I wo... See more
Company replied
Company details
Written by the company
Save Time and Money Ordering with Ulta Lab Tests - Save Up to 90% on Over 2,100 Quest Lab Tests - Fast Lab Results: 1-2 business days (most tests) - Locations Near You: Over 2,100 testing centers nationally - No Doctor Needed: Easy, direct access to testing - Secured Online Results: Private and confidential - Trusted by Patients & Healthcare Professionals
Contact info
9237 E Via de Ventura Suite 220, 85258, Phoenix, United States
- 800-714-0424
- contactus@ultalabtests.com
- ultalabtests.com
4.5
Excellent
143 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incredibly great prices
Incredibly great prices, strong communication and well designed website where you can create an account and keep track of all your labs.
16 August 2024
Unprompted review
Reply from Ulta Lab Tests
Hi Mary Ann,
Thank you for the 5-star review! We're delighted to hear that you found our prices great and our communication strong. It's wonderful to know that our website's design has made it easy for you to create an account and keep track of your lab results. We strive to provide a user-friendly and efficient experience for all our customers, and your feedback is greatly appreciated. Thank you for choosing us, and we look forward to continuing to serve you!
Sincerely,
Ulta Lab Tests
SCAM
SCAM! They partner with 3rd party labs that are unethical and results take weeks to months. DO NOT USE this website.
27 July 2024
Unprompted review
Reply from Ulta Lab Tests
Hi Mel,
Thank you for sharing your concerns, and I'm very sorry to hear about your experience.
Ulta Lab Tests partners with Quest Diagnostics to bring affordable access to lab testing in the United States. Results are delivered in 1-2 business days for most tests.
We take concerns about our ethics and service delays very seriously and have tried to locate your records in our system but have not been able to find any information under your name.
To better understand and address your situation, we've sent a request for more detailed information. In the meantime, could you please confirm that your review was intended for our services?
Sometimes mix-ups with company names can happen, and we want to make sure we're addressing the correct concerns. Your satisfaction is important to us, and we are here to help resolve this issue.
Please contact us at your earliest convenience 800-714-0424.
Thank you for bringing this to our attention.
Nick Roehm
Vice President of Business Development
Ulta Lab Tests
Good Option for Lab Tests
Ulta offers the cheapest lab tests I have been able to find online and they regularly have some good sale promotions. Their customer service is usually satisfactory or better but there have been a couple of less than satisfactory customer service reps who seemed less knowledgeable or disinterested about my concerns.
7 August 2024
Unprompted review
Reply from Ulta Lab Tests
Hi Eric!
Thank you for your review and for sharing your feedback. We're glad to hear that you find our lab tests to be economically priced and appreciate our sale promotions. However, we apologize for any less than satisfactory experiences you've had with our customer service. Providing knowledgeable and engaged support is a priority for us, and we're committed to improving in this area. Your feedback is invaluable and we will be looking into the issue and addressing/retraining the individuals.
Thank you for choosing Ulta Lab Tests, and we hope to better meet your expectations next time.
Sincerely,
Nick Roehm | Vice President of Business Development | Ulta Lab Tests
Reply from Ulta Lab Tests
Thank you for the 5-star review! We're pleased to hear that you were satisfied with our timely service. We strive to maintain efficiency in all our processes, and your positive feedback is greatly appreciated. We look forward to serving you again in the future. Thanks for choosing us!
Very quick
Very quick, easy, and convenient. I order my tests when I schedule my next doctors appointment, even though the appointment may be 2-3 months away, so all I have to do is go to the lab a few days before the appointment.
12 July 2024
Unprompted review
Reply from Ulta Lab Tests
Hi Tasha!
Thank you for the 5-star review! We're delighted to hear that you find our service quick, easy, and convenient. It’s great that you’ve incorporated our tests into your healthcare routine so efficiently, planning ahead for your doctor's appointments. We're glad to provide a service that fits seamlessly into your schedule and helps you manage your health proactively. Thanks for choosing us, and we look forward to continuing to serve you!
Reply from Ulta Lab Tests
Hi Aman,
Thank you for the 5-star review! We're glad to hear that you're pleased with both our service and our pricing. We strive to offer high-quality service at competitive prices, and it’s rewarding to know we’ve met your expectations. We appreciate your feedback and look forward to serving you again. Thanks for choosing us!
Best place for labs
Highly recommended.easy access online account , easy to order labs with explanation, result are fast and lab values/ parameters are clearly explained.prices are affordable on most regular /common labs plus with few discounts on some blood works . Facility lab for blood drawn is clean and easy to access being inside my Walmart ,quick , friendly, helpful, organized ,efficient staff.checking in for both walk ins and scheduled is easy ,monitor prints are large enough for a vision impaired person to do the checking in ,maximum wait time is 5 to 10 mins .
29 July 2024
Unprompted review
Reply from Ulta Lab Tests
Hi Melinda,
Thank you for the fantastic review and the 5-star rating! We're thrilled to hear you had such a positive experience with our service, from the ease of accessing your online account and ordering labs to the quick and efficient processing at our clean and accessible facility. It's great to know that our staff was friendly and helpful, and that our check-in process accommodates a variety of needs. We strive to maintain affordable prices and appreciate your recognition of our efforts to provide value through discounts. Your recommendation means a lot to us, and we look forward to continuing to serve you with the same high standards. Thank you for choosing us!
The price and ability to find a place- great
The price and ability to find a place for the tests and the wait for the tests and how the testing was conducted were all excellent for me. Saved a lot of money with no drawbacks. Also the explanation of results was really clear.
15 July 2024
Unprompted review
Reply from Ulta Lab Tests
Thank you for the 5-star review! We're so pleased to hear that you found the pricing, availability of test locations, wait times, and testing process all to your satisfaction. It's great that you were able to save money without experiencing any drawbacks, and that the results were explained clearly. We strive to provide an excellent service that combines affordability with clarity and convenience. Your feedback is invaluable to us, and we look forward to continuing to serve you with the same high standards. Thanks for choosing us!
Outstanding prices, options for labs and suppport
There is nowhere on the internet that you will find a less expensive lab provider with such a comprehensive list of screenings and support than Ulta Lab Tests. When I first saw the prices so low I was concerned about the legitimacy of this company. But after I looked up their reviews and asked their online chat support a few questions, it became clear that this company is not only legitimate, it has the lowest priced labs including thousands of screening options available on the internet and their email support even answers questions on weekends. I also received one of the results on a Saturday. I wish I knew about this company many years ago.
23 July 2024
Unprompted review
Reply from Ulta Lab Tests
Hi John!
Thank you for the outstanding review and 5-star rating! We're thrilled to hear that your experience with Ulta Lab Tests has been so positive, from our competitive pricing to our comprehensive screening options and responsive support. It's great to know that our team was able to address your concerns promptly and that you were impressed with the availability of our support, even on weekends. We're glad you've found us now and that we could exceed your expectations. We appreciate your feedback and look forward to continuing to provide you with the best value and service in the future. Thank you for choosing us!
Great experience will use again
I'm writing a review here because I wouldn't have used Ulta Lab Tests if not for reviews I found here - I'd never heard of them.
Their pricing saved me a lot of money, testing went very smoothly (the location had all my info etc) and results were received within the timeframe promised. I'll definitely use them again and highly recommend them.
20 June 2024
Unprompted review
Reply from Ulta Lab Tests
Hi KLM,
Thank you for the 5-star review and for sharing your positive experience! We're thrilled to hear that our service met your needs with smooth testing and timely results, and that our pricing offered significant savings. We're glad that reviews like yours helped guide your decision and appreciate you adding your own recommendation. We look forward to serving you again in the future and are grateful for your trust in Ulta Lab Tests. Thanks again for choosing us!
Nick Roehm | Vice President of Business Development | Ulta Lab Tests
Great platform to order the lab test on the budget
Very happy to have come across this site. We were able to get all the bloodwork done with no hassle at all for a very reasonable price. We literally got the order in one day, the bloodwork done the next day, and getting the results the third day. Very happy with the convenience and ease of this platform. Thank you!
13 June 2024
Unprompted review
Reply from Ulta Lab Tests
Hi Tatyana!
Thank you for the 5-star review! We're delighted to hear that you found our platform convenient and easy to use, and that you were impressed with the quick turnaround—from ordering to receiving results in just three days. We strive to make healthcare accessible and hassle-free, and it's great to know we succeeded with your experience. We appreciate your feedback and are thrilled that our pricing fit your budget. Thank you for choosing us, and we look forward to assisting you again in the future!
I am very happy with the ease of…
I am very happy with the ease of getting labs through this company!
17 May 2024
Unprompted review
Reply from Ulta Lab Tests
Hi Candi,
Thank you for the 5-star review! We're delighted to hear that you're very happy with the ease of getting lab tests through our company. Making our services accessible and straightforward is a priority for us, and we're glad to have met your expectations. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us!
Ulta Lab Tests
Excellent
Very user friendly to navigate the site with many options to choose from according to the services needed and health care professional Shannon Roberts, the owner of Heart Fairy CPR and Diagnostics did an amazing job.
16 May 2024
Unprompted review
Reply from Ulta Lab Tests
Hi Ronald!
Thank you for the 5-star review! We're thrilled to hear that you found our website user-friendly and appreciated the variety of options available for your healthcare needs. We strive to ensure our team members are helpful and professional, and your feedback confirms we're on the right track. We look forward to assisting you again in the future. Thanks for choosing us!
Very practical and easy to use
29 April 2024
Unprompted review
Reply from Ulta Lab Tests
Hi Rodrigo,
Thank you for the 5-star review! We're glad you found our service practical and easy to use. We strive to keep our processes straightforward and user-friendly. We appreciate your feedback and look forward to serving you again. Thanks for choosing us!
Your Partners In Health,
Ulta Lab Tests
Reply from Ulta Lab Tests
Hi Karyna,
Thank you for the 5-star review! We're delighted to hear that you found our service fast, clear, and convenient. Providing a seamless experience is a priority for us, and we're glad we could meet your expectations. We appreciate your feedback and look forward to serving you again in the future. Thanks for trusting Ulta Lab Tests for your lab testing needs!
Sincerely,
Ulta Lab Tests
Amazing customer service—LEGIT!
I was skeptical at first, but after having ordered multiple labs I can 100% say Ulta Labs is legit and reputable. I hate going to the doc but I’m a nosey hypochondriac so this is perfect lol. I even screwed up my order once and I emailed them about it, they promptly responded and corrected it for me within 15 minutes. Will use them for all my labs going forward.
3 April 2024
Unprompted review
Reply from Ulta Lab Tests
Hi Rachael,
Thank you for the wonderful review and 5-star rating! We're so pleased to hear that our customer service exceeded your expectations and that you've found confidence in our services after multiple lab tests. It's great to know that we could quickly resolve the issue when you needed assistance. We appreciate your trust in us for your healthcare needs, and we look forward to being your go-to for all future lab work. Thanks for choosing Ulta Lab Tests and for sharing your experience!
Sincerely,
Nick Roehm | Vice President of Business Development | Ulta Lab Tests
Best option for blood work
As a Canadian travelling through the US I was unsure what to expect when I needed a blood test. How lucky was I to find Ultra Labs!! I was able to create an account, place an order and go to a local lab for the sample draw all in the same day! So convenient and easy. Plus the cost was very reasonable even with the exchange rate. As an added bonus I received my results the following day. The report was sent via email and was easy to read and forward to my doctor. Thanks so much!
3 April 2024
Unprompted review
Reply from Ulta Lab Tests
Hi Erica,
Thank you for the 5-star review and for sharing your experience! We're delighted to hear that we were able to provide you with a seamless and convenient service. It's great to know that the process was easy from account creation to sample collection, and that you found our pricing reasonable. We're especially glad that you received your results quickly and could easily share them with your doctor. We aim to make healthcare accessible and straightforward for everyone! Thanks for choosing Ulta Lab Tests, and we hope to assist you again whenever you need us. Safe travels!
Your Partners In Health,
Ulta Lab Tests
All good
I've used UltaLabTests for years, and never had a problem - grateful for their service.
7 March 2024
Unprompted review
Reply from Ulta Lab Tests
Hi Heather!
Thank you for the 5-star review and for your continued trust in our service! We're grateful to have you as part of our community and we look forward to serving you in the future.
Thanks again!
Nick Roehm | VP of Business Development | Ulta Lab Tests
You don’t need a referral
You don’t need a referral. These tests save time. Why would anyone do a doctor recommended food elimination test and wait days, weeks, or months to discover cause of a rash? Pay the money and then, eliminate the food. They were friendly, professional, and quick. How many days can you miss from school or work? Take the hit now, and catch up later. I paid out of my own pocket on a credit card. I’ll be better off in the long run. Screw the wait, lack of referrals, and cream pushers.
25 January 2024
Unprompted review
Reply from Ulta Lab Tests
Hi EM,
Thank you for the fantastic review and 5-star rating! We're so pleased to hear that you enjoyed our streamlined lab test ordering process.
We understand the importance of timely health solutions and are glad we could provide you with the fast answers you needed to make informed decisions about your health.
We are thankful for your trust and support in Ulta Lab Tests and we look forward to serving you again in the future
Thanks again for choosing us and for sharing your experience.
Your Partners In Health,
Ulta Lab Tests
I love being able to get labs done…
I love being able to get labs done without going to the doctor.
3 January 2024
Unprompted review
Reply from Ulta Lab Tests
Hello Amy,
Thank you for the 5-star review! We're delighted to hear that you love the convenience of accessing lab services directly without needing a doctor's visit.
Our goal is to provide affordable access and efficient healthcare solutions, and your feedback helps drive us to continue to improve. We look forward to continuing to offer you the services that fit your needs. Thanks for choosing us!
Ulta Lab Tests
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.