Alexis Gardner went far and above to solve my issues. Ultahost always has great support and almost every time fix the issues quickly. Great Hosting, excellent pricing and great support. Would... See more
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Review summary
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Acquired 4 dedicated servers from them. Delivery time is within one day, very pleased by that. But where the service really shines is tech support — it's stellar. I've been having a weird SSH issue,... See more
Company replied
Multiple servers and I've had a great overall experience. They have been reliable for me in CH. I would avoid the starter tier for VPS hosting as it's just not powerful enough and the port speeds are... See more
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they answer everyone of my questions or requests with great response times. usually within several. minutes. the last request didnt take long as i'm learning about cs1.6 and made quite a few mistakes... See more
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Company details
Written by the company
The goal of the company is to provide effective Web Hosting in affordable price, which allows our customers to place and maintain their projects on the World Wide Web.
Contact info
651 N Broad St, Suite 206, 19709, Middletown, United States
- ultahost.com
3.7
Average
871 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ultahost
Dear Hasan
Thank you for your review, Fast and excellent customer service is a backbone of our service.
If you need further assistance kindly contact us again
Kind Regards
Ultahost Sales Team
Thanks to (Rufus Rogers) my server is…
Thanks to (Rufus Rogers) my server is back up. Will be back for support if needed
14 September 2025
Unprompted review
Reply from Ultahost
Dear Customer
Thank you for your feedback, We are glad your server is back up. Excellent customer service is a backbone of our service.
If you need further assistance kindly contact us again
Kind Regards
Ultahost Sales Team
Great hosting company for games
Great hosting company for games. Five stars. Tech support, such as Rufus Rogers specifically, are always there to help, even on a Saturday night at 930.
13 September 2025
Unprompted review
Reply from Ultahost
Hello Chris
Thank you for the five stars and excellent review. We are available 24/7 to assist all client on all service related issues.
If you need further assistance kindly contact us again
Kind Regards
Ultahost Sales Team
I really love this service
I really love this service - fast amd proffesional
12 September 2025
Unprompted review
Reply from Ultahost
Hi Nede
Thank you for your kind words, we take excellent customer support and fast support as a backbone of our company.
Kindly reach out if you need further support.
Regards
Ultahost Support
Great hosting support
Recently decided to migrate my websites to UltaHost. Among 7 websites, one is a very critical customized site and faces errors while migrating. I highly appreciate Nevin Davis and the entire UltaHost team support, time, and hard work in resolving all issues and making my sites live. Now all websites are running perfectly.
12 September 2025
Unprompted review
Reply from Ultahost
Hello Mamunur
Thank you for your review, I am glad to learn Nevin provided great support and solved the migration issues. We appreciate your patronage.
Should you have any questions, feel free to reach out.
Warm regards,
Ultahost Support Team
Been using it for months for my two…
Been using it for months for my two sites and the support has always been super fast. Not just live chat which is always online 24/7 but the ticket support is super fast as well. And the follow ups for problem resolutions are worth every penny. My recommendation is 10/10 go for ultahost.
12 September 2025
Unprompted review
Reply from Ultahost
Hello Customer
Thank you for your awesome review and recommendation, We are available 24/7 to provide fast and efficient support on all issues.
Should you have any questions, feel free to reach out.
Warm regards,
Ultahost Support Team
perfect and awesome support
perfect and awesome support, thank y'all. and speciall thanks to gary clarke thank you so much guys.
11 September 2025
Unprompted review
Reply from Ultahost
Hello Rolia
Thank you for your review, We are please to have you as a valued client.
Should you have any questions, feel free to reach out.
Warm regards,
Ultahost Support Team
Great and Fast Support!
The support team at UltaHost, especially Nevin Davis, is fantastic. He resolved a file-related issue I had very quickly. I am extremely grateful for his help. Thank you!
11 September 2025
Unprompted review
Reply from Ultahost
Dear Customer
Thank you for your review, We are glad your file-related issue was quickly resolved.
If you need further assistance, kindly reach out to us again.
Regards
Ultahost Support
I would like to thank Nevin Davis for…
I would like to thank Nevin Davis for quickly resolving my site's issue and working on my behalf.
11 September 2025
Unprompted review
Reply from Ultahost
Hello Lostie
We appreciate your great review and glad you site's issue are now resolved. If you need further assistance, kindly reach out to us.
Regards
Ultahost Team
Reply from Ultahost
Dear Customer
We thank you for trusting us and choosing our brand, we continue to provide excellent support on all services.
Regards
Ultahost Support
Fast and efficient support from UltaHost
I recently had an issue with my VPS and opened a support ticket with UltaHost. The response was very fast and efficient my problem was resolved much quicker than I expected.
Special thanks to Gary Clarke from the support team, who handled my case with professionalism and clear communication. It really gave me confidence in the service, knowing that help is available when needed.
Overall, I’m very satisfied with the support experience and the way UltaHost values its customers. Highly recommended!
8 September 2025
Unprompted review
Reply from Ultahost
Dear Jacktizff
Thank you for trusting us, we are happy to serve you. Your kind words are a reassurance that our efforts in customer support are in the right track.
Reach out to us if you need further assistance
Regards
Ultahost Support
The support service is great
The support service is great, especially the support guy named Simon Madsen does a great job
8 September 2025
Unprompted review
Reply from Ultahost
Dear Huy
Thank you for the kind review and appreciation. We will continue to review our customer support process and ensure customer satisfaction at all times.
Regards
Ultahost Support Team
I had an issue with my DNS/QUIC.cloud…
I had an issue with my DNS/QUIC.cloud CDN setup, and the support team at UltaHost helped me resolve it quickly. Special thanks to Anderson Coleman from the Level 3 Support Team — he was very professional, fast, and clear in solving my problem. Excellent support experience!
7 September 2025
Unprompted review
Reply from Ultahost
Hello Mohamed
Thank you for your nice review, We appreciate your patronage and are available24/7 to assist you on all technical issue relating to our service.
Kind Regards
Ultahost Support
NOT recommended (!)
NOT recommended (!). Bad customer service. First, my domain was black listed after migrating my website to.their VPS hosting. It was removed from the black list once I have migrated to another hosting company. Not only that but even though they acknowledged my cancellation request, they keep charginge for more than 2 months now. There are many hosting company out there, as this one is one of the worse I've ever seen, in more the 15 years of working with hosting companies.
7 September 2025
Unprompted review
Reply from Ultahost
We Sympathize with your experience. If there were charges after cancellation, we will review and refund the charges. Our Platform hosts thousands of website with good reputation and we will look it this issue at our earliest, Kindly standby
Regards
Ultahost Support Team
server was shut down without any prior notice
My server was shut down without any prior notice. Later, it was re-opened for only 6 hours, and they claimed that my websites were being used for phishing. However, this is absolutely false. Even my websites with no content at all were listed in their report.
I repeatedly asked them to provide evidence, but they never provided any proof. Since then, they completely stopped responding to my messages. I migrated my server to another provider, and all of my websites are running without any issue.
This company is unprofessional, unreliable, and caused me unnecessary trouble. I strongly do not recommend their services.
1 September 2025
Unprompted review
Reply from Ultahost
Dear Ege, We take the security of our infrastructure seriously and as such any report of abuse is treated with utmost urgency while providing the customer with the evidence and in most cases, opportunity to resolve the issue.
Ultahost is the best VPS
Ultahost is the best VPS that i have ever used, the support is 24hr and solve the problems so fast, recommended
4 September 2025
Unprompted review
Reply from Ultahost
Hello Guilherme
Thank you for your great review, we will continue to explore ways to improve our support and continue to provide top-notch services.
Reach out to us if you need further assistance.
Reply from Ultahost
Hello Med, We appreciate your awesome review and will continue to provide excellent support to all our clients. Kindly reach out if you need further assistance.
Anderson helped me get our dedicated server email configured properly
I needed support to help implement our external smtp.com mail service for our website. I got Anderson Coleman on the chat and he was diligent in figuring out some of the issues we were having and making sure the dedicated server was configured properly and the DNS record to date. We run Cloudflare as well, so he was instrumental helping get all the pieces working together.
31 August 2025
Unprompted review
Reply from Ultahost
Dear Customer, we take pride in fast and efficient customer support and are glad to assist you in all issues. Kindly reach out if you need our support again and we shall oblige you.
Ultahost is the best hosting services company
I was introduced to Ultahost by a happy user and Oliver Hoffmann and Eddie Mallin made me happy in the last few days.
Firstly, the pricing is amazing, if you are on a budget, trust me Ultahost won't empty your wallet.
Secondly, the team actually know what they are doing in term technical support, good customer service, and they are willing to go extra mile to see you happy with their services. They are there for you anytime, any day.
Lastly, I would recommend team, the company to anyone ready to bring his/her business online.
No shock, no funny surprises.
Ultahost is the best hosting services company
30 August 2025
Unprompted review
Reply from Ultahost
Hi Sunday, We are glad to provide excellent support to you and are ever committed to providing the best pricing in the market on all our services. Kindly reach out to us if you need further support.
Thanks a lot
Helped a lot, almost from last two days we are tried to solve this but no use only because of you we cross this situation thanks a lot for your support
30 August 2025
Unprompted review
Reply from Ultahost
Hello Viswas, Thank you so much for your kind review, kindly let us know if you need further support and we will assist you at our very earliest.
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