Overall good service, and windows are suitably clean. The only downside is we don't know when the window cleaner is coming, so if we're out, they can't do the back (but at least they don't clamber ove... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.
Unit 13 Moorside Maltings, LS11 5NX, Leeds, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Becky and the team were extremely helpful when managing our account, great service couldn’t fault it!

Reply from Ukwindowclean
Have used UKWindowclean for years, they've always been polite in person and via email. They've been flexible with only charging for the front windows (when I forget to leave the gate unlocked) and for changing the frequency of visits when my budget varies. Recommended.
Customer 52800

Reply from Ukwindowclean
Always polite and helpful with a first class service

Reply from Ukwindowclean
The cleaning was good the way the cleaner gained access to the property was good using the agreed combination lock since we were not at home at the time. This brings me to my only complaint it would be nice to be given more notice of the cleaning not just a message the day before saying we are coming tomorrow make sure we have access to your property

Reply from Ukwindowclean
Not sure about this company ive never seen them clean my windows. They leave a slip saying i owe £12 the windows are full of dust they have definitely not been cleaned

Reply from Ukwindowclean
A great cleaning company who are easy to communicate with and always turn up when they say they will. They offer a wide range of services and are always more than happy to help.

Reply from Ukwindowclean
Always great when all windows and doors are done. Doors do get missed on the odd occasion, I would prefer front and back doors cleaned on every clean.
- 89702

Reply from Ukwindowclean
I arrived home to beautiful sparkling windows and frames. I didn't expect the windows to be as clean as they were using a brush but the clean water system obviously makes a difference. Hardly any streaks. The windows haven't been cleaned for some time probably years, as I am a new owner so i didn't expect them to be as clean as they were. The price was very reasonable. I'd rather pay for a good job rather than paying less and not being happy. Window frames, doors were all lovely and clean. Very pleased. Thank you.
URN 93614

Reply from Ukwindowclean
They provide a good service for doing the back of the house, due to limited access for traditional window cleaners with ladders. The company text you the day before they are due to clean to ensure access.
I didn't give 5 stars due to the company not informing you in advance when they are increasing their prices , and on occasions they do not turn up and you get a message either later that day or the following day.

Reply from Ukwindowclean
Made a huge difference to our windows very impressed!
1st clean free is brilliant x

Reply from Ukwindowclean
The window cleaner arrives monthly he does his job, well, leaves me an information slip and leaves the property he always closes the gate, which I appreciate, as I have a dog and live on a main road. Overall I’m very happy, and payment is made through a bank transfer very convenient.

Reply from Ukwindowclean
Tried this window cleaning service twice now, and both times, the windows weren't cleaned properly. I received a text to advise that the windows would be cleaned week commencing 31st March, they weren't cleaned, so I chased up on the Friday, which I was advised there had been a delay with the cleaner and so would be done the following week. Not sure I would have been advised of this if I hadn't chased. I advised the cleaner that one window was quite dirty due to the position it was in, as I can't reach myself, the windows are cleaning with a brush and water, doesn't seem to be any sort of cleaning product used, the windows weren't dried, and when I asked if they were getting dried, the cleaner advised no as the water used is purified so it doesn't need it. Sure enough, the windows have marks from the water drying, I presume because the window was dirty as I'd already advised. As I've used twice, neither time was cleaned properly, corners of the windows missed, I've reached out to advise of my disappointment but not heard back as yet. Reasonable price but Unfortunately won't use again and won't recommend

Reply from Ukwindowclean
A fabulous, reliable, well priced and professional company. Always do a great job and stick to allotted time.. if there's ever a problem/terrible weather there's an instant text to rearrange
Have recommended to many friends and would not consider going elsewhere

Reply from Ukwindowclean
Worst window clean I’ve ever had back window never touched and the windows that were cleaned were left to drip dry so just ended up full of water marks was told would be re cleaned free of charge but never came back
Just ended up cancelling shame real shame

Reply from Ukwindowclean
Driver in Sheffield this morning needs to slow down - there is a speed limit of 30mph, but even a speed bump on a side road didn't slow him down. Bumps are there for a reason, not to be driven at at speed!
Very pleased with this device.On time and very pleasant young man.. Would recommend this firm…👍

Reply from Ukwindowclean
I have been using UK Window Clean for a number of years. Very happy with service. I usually receive an alert the day before the cleaners are due. Friendly, hard working staff. Have recommended company to friends and neighbours.

Reply from Ukwindowclean
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.