UK Web Design Shop Reviews 36

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Business travel networking site i gave great reviews until i realised what fraudster's they really are ..... Please go somewhere else fast !!!

Rated 5 out of 5 stars

We contacted Dan to revamp our existing web site. From the outset, he was extremely helpful and provided us with ideas to enhance our previous site. We are most satisfied with the result. During the... See more

Company replied

Rated 5 out of 5 stars

We've got exactly what we wanted, its taken just under 10weeks for our fully functioning ecommerce shop. The communication has been great any little thing that needed changes, got changed etc and We... See more

Rated 5 out of 5 stars

We called upon UK Web Design Shop to help with rebuilding our website & webshop. They deliver a marvellous service, listening to all our needs & ideas then turning them into a wonderful website and... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

UK Web Design Shop provide professional and affordable web services. From design to delivery, we offer web design, SEO, branding, social media marketing, video marketing and much more.


Contact info

3.5

Average

TrustScore 3.5 out of 5

36 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

We started using uk web design April …

We started using uk web design in April last year paid £600.00 up front, after emails and many promises he said all ready so paid another £600.00 in Sept last year totaling £1200.00 after missing our Christmas sales based on the new web site we got no response, i tried to resolve by giving him more time but all i got was just finishing this an that, still no sign of my completed web site so we have put them into county court an are awaiting our full refund.

16 May 2017
Unprompted review
Rated 1 out of 5 stars

Disgusting

He has now closed UK Web Design Shop - Beware and do your research before having anything to do with him - You can get his details from Company Check / Companies House

2 May 2017
Unprompted review
Rated 1 out of 5 stars

Terrible experience

To Trustpilot: I have e-mailed you a copy of the Judgment from the County Court and a copy of UK Web Design Shop's e-mail to me saying they would have no problem refunding me).

I paid UK Web Design Shop a £549 deposit in November to design an interactive site within one month, but 3 months later nothing had been done. The owner just kept using delaying tactics (he was ill or his colleague would be in touch - but I never had a number or e-mail address for his colleage and he never contacted me - did he exist?) and the owner never produced anything, except on one occasion gave me a link to a standard template which contained irrelevant questions and was not remotely similar to the bespoke site I had been promised. That was all. Just that one link to a one page standard template. The site I was asking for, and he told me he could do, had various interactive pages. Finally I had to move with my project and realised it was going nowhere with them so I asked for my money back. I heard nothing back from them so took it to the Small Claims Court, still they didn't respond, so got Judgment against them, and I am now pursuing the matter through the High Court and Enforcement Agencies.

After the owner received the Small Claims Court Judgment he contacted me saying he had no problem refunding me the money but could I give him a couple of weeks as he had been seriously ill for the past couple of months; so l gave him a chance to repay me my deposit and said I would stop proceedings if he refunded me straight away, but he didn't. And I've heard nothing further from him.

However during the 2 months that he said he had been ill I noticed various reviews on Trustpilot which showed that he must have been working during those 2 months he said he was ill. Whatever the situation, he should have refunded me the money I had paid him as he never produced the website and he as much as admitted that when he emailed me saying he had no problem refunding me my money.

I managed to make contact with four other people who had had similar experiences with UK Web Design Shop (found them all via Facebook) and we've all had the same excuses from them, have all reported our cases to the Police Fraud Department as we're all trying to get our money back. So my experience with UK Web Design Shop was a terrible one and hasn't just lost me my money but hours of wasted time and lost months on my project.

2 May 2017
Unprompted review
Rated 5 out of 5 stars

fast and friendly service

fast and friendly service. providing amazing web design. I would definitely recommend this company to anyone looking for a great website and logo creating.

5 April 2017
Unprompted review
UK Web Design Shop logo

Reply from UK Web Design Shop

Thank you to everyone at Attero Timber, the website looks awesome and the logo is a blinder.

Rated 5 out of 5 stars

Outstanding Service!

We called upon UK Web Design Shop to help with rebuilding our website & webshop.
They deliver a marvellous service, listening to all our needs & ideas then turning them into a wonderful website and webshop, which we are thrilled with!!
Their response time to our requests or questions is swift and efficient.
Would recommend this company to anyone & everyone!

24 March 2017
Unprompted review
UK Web Design Shop logo

Reply from UK Web Design Shop

Thanks Charlie, loved working on Globals site. Anything you need just let us know.

Rated 5 out of 5 stars

Very satisifed customer - no complaints

We contacted Dan to revamp our existing web site. From the outset, he was extremely helpful and provided us with ideas to enhance our previous site.
We are most satisfied with the result. During the time that Dan was building the site there were some issues which he readily attended to and put right. Overall, it has been a most satisfactory experience and we are grateful for his efforts.

21 March 2017
Unprompted review
UK Web Design Shop logo

Reply from UK Web Design Shop

Thank you Gordon for your review, we are glad everything is now functional and online.

Rated 5 out of 5 stars

Perfect

Great company to work with and quality second to none, would highly highly recommend!

17 March 2017
Unprompted review
UK Web Design Shop logo

Reply from UK Web Design Shop

Thank you to all the guys at Headz Up :)

Rated 5 out of 5 stars

Great looking website!

I am very happy with the work that Dan has done on our website. Although we encountered a few hiccups along the way the end result looks better than I ever envisaged. Dan was able to understand our requirements and came up with some great design ideas along the way. Thanks!

17 March 2017
Unprompted review
UK Web Design Shop logo

Reply from UK Web Design Shop

Thank you Claire & Sam - The Mensroom, has been a pleasure. PS your ranking page one now for your keywords!

Rated 5 out of 5 stars

EXCELLENT

My website was built very quickly, designed exactly to specification and Dan, my main point of contact was incredibly helpful and informative from start to finish and even came up with different ideas and options to enhance the site that I hadn't even thought of. I have received lots of new business through my site and have had nothing but good feedback from my customers. Thank you Dan. I would definately recommend this company.

17 March 2017
Unprompted review
UK Web Design Shop logo

Reply from UK Web Design Shop

The revamp we have done looks great! To everyone at Montelle Thank You!!!

Rated 5 out of 5 stars

Quick Results

Found online just wanted a quick boost to my online presence. Had a medium sized package and they went way beyond my expectations. To start with they wanted access to the website we were a bit worried about this but they logged in and asked to change some of the code in wordpress after the website is now faster and comes up in searches which is exactly what we wanted.

9 March 2017
Unprompted review
UK Web Design Shop logo

Reply from UK Web Design Shop

Thank You for your kind review, it means a lot. We love our new SEO Jump setup and thank you for being patient with us while we tested it.

Rated 5 out of 5 stars

Great Design

This company over delivered, we just wanted our website updated and they went overboard modernising our logo, sourcing images and rewriting text for the pages. We have seen an increase in contact over the past few months and its great. Happy to recommend to anyone.

7 March 2017
Unprompted review
UK Web Design Shop logo

Reply from UK Web Design Shop

To all the Adventure team we are well happy with the site, it's a show stopper we have been using it to show our prospective clients.

Rated 5 out of 5 stars

Exactly what we wanted

Our website is great guys! Thank you keep up the good work. We have had some down time recently due to a virus but was soon back up thanks again. We only have a small site but does the business.

5 March 2017
Unprompted review
UK Web Design Shop logo

Reply from UK Web Design Shop

Thank you Rebecca, thank you for your email as well we really appreciate it. We are using your website as a test case to show people when they want to see the results that can be achieved.

Rated 1 out of 5 stars

Nothing short of Shocking

Instructed ukwebdesign to build me an ecommerce site was told £1300 which would include two months of Seo and marketing, 10 months on I still have no website, I was sent a log in to an incomplete website which was masked through their companies site and my domain still sitting at go daddy this was after threatening to request my money back as four or more deadlines had passed, It was rushed and although previously gave them worldpay login details and sent worldpay permission to speak with them back in may, they hadn't bothered even calling to even intergrate this, and blamed Liam for the problem then had the nerve to tell me that I had told them I didn't want it intergrating no I didn't want it to go live !!! Big difference. I can't tell you what to do when instructing this company for your web needs I can only give my opinion and give my experience!!

5 March 2017
Unprompted review
UK Web Design Shop logo

Reply from UK Web Design Shop

Siobhan, we supplied a website to you to your spec, did the work you asked for and more including fixing all your imagery even though that takes time, we did explain this all to you. We also integrated worldpay for you and did not need to put it into live mode as you had said you did not want it live. That is not an issue of integration or not speaking to worldpay, we did not need to speak to them as we had the logins and have done this many times previously. We have never blamed any staff memer for any issues and to name one saying we had blamed them is not fair at all, our staff work hard to solve problems not blame things on others. If one of our staff are editing we may say we are waiting on them to finish but we never blame anyone for wrong doing as we all work to the same high standard. We had gone out of our way to do the alterations you asked and got the site live for you on the 24th December.

Rated 5 out of 5 stars

Thank You

We are glad we chose this company as they really did help us. The way they work is different but it works for us. Response times are a lot faster than most which is great previously we waited more than two weeks for a response from our previous supplier. The website we have is great, the time taken to build was no more than a month and took our ideas and made them a reality.

5 March 2017
Unprompted review
UK Web Design Shop logo

Reply from UK Web Design Shop

Thank you Adam, we have been working on our response times recently. :)

Rated 5 out of 5 stars

Excellent

Really like the video SEO reviews like others they could fix the volume a bit but still great.

Our website was optimised recently for the Birmingham area and we used to get 1 or 2 enquiries we are now getting 10 times that.

The company has changed since we started but for the better. Fees have gone up but they do with most businesses. The results out weigh the cost so isn't a problem.

The support is good we usually get a response in minutes and wait about a day for issues to be addressed.

4 March 2017
Unprompted review
UK Web Design Shop logo

Reply from UK Web Design Shop

Thanks Richard glad it's all worked well, have tracked it today and seems to be doing even better. The video reviews are also fun to do, we just need to get a better mic so we are a bit clearer.

Rated 5 out of 5 stars

Great Service

We have just renewed our hosting, the price has gone up but only by a few pounds. Having had the site a year we did ask for a few tweaks to some text and some image changes. It only cost an hours rate and was done the same day. We've also started receiving video reviews instead of PDFs and I finally understand seo a bit more.

1 March 2017
Unprompted review
UK Web Design Shop logo

Reply from UK Web Design Shop

Cheers Josh, we look forward to the new version of pop going live.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. I approached UK Web Design Shop for support to update my website. I am a bit of a technology phobe but the owner was very patient and helpful with tutorials and supplied me with step-by-step tutorials in management and additions. The video tutorials provided were personal and tailored to my needs. I was extremely happy with the service provided and wouldn't hesitate to recommend.

28 February 2017
Unprompted review
UK Web Design Shop logo

Reply from UK Web Design Shop

Dawn, we are always happy to help and support and the ability to send out video to customers now with ease is a god send. Not only is it more efficient for the customer but they fully understand the processes to get them from A - B. The success we have seen for you and Cheryl has been amazing. You are one of our biggest success stories that show just what a clever site and SEO can do and it's been pleasure.

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