I had my appointment at the poole vein centre in May. I would highly recommend the poole vein centre for any vein procedures. The practitioner who did my procedure, Muhammed Hadi was very caring, k... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very welcoming and friendly atmosphere since the moment you walk in. You feel that you are being taken care of by true professionals. Everything is explained in detail and all questions are answered i... See more
Company replied
From the beginning the staff were very helpful, supportive and friendly both administratively and clinically. The environment was professional, modern, clean and it was very calm. Appointments were... See more
Company replied
Very friendly and professional staff, procedure went well, only one time did it start to get painful but didn’t arrive at any significant level and quickly went away. Rest was pain free. After 4... See more
Company replied
Company details
Written by the company
UK Vein Clinic is a team of leading vascular surgeons and specialist practitioners. We believe healthcare is at its best when it's designed for the benefit of patients. We keep things simple, to provide you with the very best varicose vein treatment in the UK at a fair price. We only use clinicians with specific experience in treating varicose veins, and do so as part of their NHS practice. Our clinicians have been trained at the very best training hospitals across the UK. We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Choose world-class treatment at a price that works * Walk in and walk out the same day * No general anaesthetic needed * Less post-op pain, less risk of infection, little or no scarring * No hidden charges or unnecessary costs UK Vein Clinic, the smart choice for healthy veins.
UK Vein Clinic
Written by the company
- The smart choice for healthy veins
- We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Your feedback provides further evidence that the service we provide delivers the results you expect.
Treatment guarantee
We will only ever charge you a single fee – and it includes our guarantee that the varicose veins we've treated will be closed successfully
UK Vein Clinic charges a single fee for a procedure so you know exactly what your costs will be at the outset.
When treating the saphenous veins with endovenous radio-frequency ablation, we guarantee that the vein we treat will remain closed. In the unlikely event that this doesn't occur, we will re-treat the vein at no cost to yourself.
Contact info
150 Harley Street, W1G 7LQ, London, United Kingdom
- 0208 187 3999
- clinic@ukveinclinic.com
- ukveinclinic.com
4.8
Excellent
759 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First appointment
The professionalism and kidness of Christina Galloway and the entire team I interacted whit at the first evaluation. I look forward to having the procedure done confident that everything will be fain . I appreciate the effort so far !
16 March 2026
Reply from UK Vein Clinic
Thank you for taking the time to share your experience with us, Marieta. We’re so pleased to hear that Christina and the team made such a positive impression during your initial consultation. It’s wonderful to know that you felt supported, well cared for, and confident moving forward with your treatment. We truly appreciate your kind words and look forward to continuing to provide you with the same high standard of care throughout your journey with us.
Bad communication and no clear results
Team at clinic friendly and welcoming.
One doctor didn’t wear gloves when he did my injections which felt unsafe, other doctors at further appointments wore gloves.
Remote communication and scheduling of appointments was awfully slow and extremely frustrating - even though I was told I would be contacted to book next (already paid) appointments, I always had to email, often having to chase several times to get a reply.
The treatment for my spider veins hasn’t done much for me (3 sessions done). The injections can be painful and looking back, I probably could’ve saved the money. Now I need to decide whether to keep going, paying more and more whilst being unsure if the treatment will ever work as effectively as hoped.
11 March 2026
Unprompted review
Reply from UK Vein Clinic
Thank you so much for taking the time to share your feedback, Marlene. We always aim to support our patients in getting booked in as quickly as possible, and we’re sorry to hear that this hasn’t been your experience. We truly appreciate you bringing this to our attention and will use your feedback to continue improving our processes and communication.
Results from thread vein treatments can sometimes take a little longer, and the timeline can vary from person to person. We would love the opportunity to continue supporting you on your journey. If you have any questions or concerns, please feel free to contact us directly, our team would be more than happy to help.
Reply from UK Vein Clinic
Thanks so much Paul! Glad you had such a brilliant experience with us.
Amazing service
I was well looked after before and after my treatment. Everything was explained properly.
Thank you
5 March 2026
Reply from UK Vein Clinic
Thanks so much for the lovely feedback, we're pleased our team were able to support you throughout your journey!
A really great experience
A really great experience, fom start to finish. The team at UK Vein Clinic were helpful, caring and professional. The procedures were all very well explained to me I was made to feel safe and confident in their care.
4 March 2026
Reply from UK Vein Clinic
Thank you for taking the time to leave us this review, Lorraine. We’re delighted to hear that you felt safe, confident and well supported by our team throughout your treatment. It’s wonderful to know that everything was clearly explained and that our team made your experience a positive one from start to finish. This is exactly the standard of care we aim to provide for every patient!
My assessment went very well with Dr…
My assessment went very well with Dr Smith in Reading. He went through and explained to me about my treatment i need. Very explanatory and helpful.
I have booked to have my treatment done in Harley Street in April .
6 March 2026
Reply from UK Vein Clinic
Thank you for taking the time to share your experience. We’re pleased to hear that your diagnostic assessment in Reading went well and that everything was clearly explained to you.
We look forward to welcoming you back for your treatment in April.
Exceptional patient focus
Thorough, professional and detailed ultrasound scan, fully explained and precisely articulated by an experienced nurse.
The consultation with the doctor, following the scan, was conducted in a professional and informed manner. All my questions were answered in detail. I felt welcomed and valued as a patient by a friendly and patient focused expert.
4 March 2026
Reply from UK Vein Clinic
Thank you for taking the time to share your experience with us, Denis. We’re so pleased to hear that your journey was thorough and clearly explained. It’s wonderful to know that our team made you feel welcomed, valued and well informed throughout your visit.
Reply from UK Vein Clinic
Lee, thank you for sharing your experience!
I recently visited UK Vein Clinic at…
I recently visited UK Vein Clinic at Harley Street after experiencing pain in my leg and noticing some large veins that were causing me concern. From my very first the team gave me confidence and reassurance, which immediately put me at ease.
I was able to book a consultation quickly, and after seeing the consultant, I was scheduled for surgery within a week. I was very impressed with how smoothly everything was handled and how professional and caring the staff were throughout the process.
The surgery went really well, and I felt supported every step of the way. I’m so grateful for the excellent care I received and would highly recommend UK Vein Clinic to anyone experiencing similar issues. Thank you to the whole team!
21 February 2026
Reply from UK Vein Clinic
Thank you for taking the time to share your experience. We’re delighted to hear that our team at our Harley Street clinic made you feel reassured and supported throughout your journey! We are pleased to hear everything was arranged quickly and smoothly, and that you felt well cared for throughout your treatment. We really appreciate your recommendation and are so pleased you had such a positive experience with our team.
Very happy!
From initial assessment through to the procedure all staff were professional friendly efficient and helpful. The procedure itself was pain-free and over quickly. Was able to get up and start walking straight away. Detailed recovery information is sent via email. Informative and reassuring. Would highly recommend this clinic
28 February 2026
Reply from UK Vein Clinic
Emma, thank you for taking the time to share your experience. We’re so pleased to hear that you found our team professional, friendly and efficient throughout your journey! It’s wonderful to know the treatment was quick and comfortable, and that the recovery information provided was helpful and reassuring. We really appreciate your recommendation.
Reply from UK Vein Clinic
Thank you for taking the time to leave us this review!
Outstanding clinic
Outstanding experience from start to finish. Medical staff were extremely friendly and welcoming, everything was clearly explained and I was well looked after both at my initial consultation and during my procedure. Aftercare has also been excellent so far.
20 February 2026
Reply from UK Vein Clinic
Thank you for taking the time to share your experience Fiona. We’re delighted to hear that you felt well looked after throughout your journey!
It’s wonderful to know our team made you feel welcome and that everything was clearly explained from start to finish, this is exactly the experience we aim to provide for every patient.
The advice and care provided before, during and after..
The advice and care provided before, during and after the procedure left me feeling confident that all would be well following the procedure. After two days (as instructed) I have removed the bandages to see improvements at a very early stage, for which I am very grateful.
27 February 2026
Reply from UK Vein Clinic
Richard, thank you for taking the time to share your experience. We’re delighted to hear that the advice and care you received throughout your journey helped you feel confident and well supported.
It’s also great to hear that you’re already seeing early improvements. We wish you a smooth recovery and continued progress with your results.
Great care at each stage so far!
Very thorough assessment pre treatment. Good guidance around what to expect. Dr and nurses during the procedure were very professional and gentle. They talked through everything! It was uncomfortable/ a bit painful and I did struggle to process everything they said but there was a back up of an email. You can’t get your legs wet for 48 hours but I bought plastic leg covers from Amazon so was able to shower. I’m about to remove the stockings and dressings and have a proper shower today . A bit uncomfortable day 1 and 2 but feel better day 3. Before during and after care is of a very high standard. Can’t comment on the final outcome just yet as at least 2 more treatments to go. Took 3 years to finally have the courage to get my legs assessed! Very happy to have done this and looking forward to at least feel more comfortable - looking better will be the icing on the cake. Thanks to the medical team for their care so far.
27 February 2026
Reply from UK Vein Clinic
Thank you for taking the time to share such a detailed review, Bernice. We’re so pleased to hear that you felt well supported throughout your journey so far, and it’s great that our team were able to guide you through each step and provide clear information before and after your treatment.
We completely understand that there can be a lot to take in on the day, so we’re glad the follow-up email was helpful. It’s also wonderful to hear you’re already starting to feel more comfortable a few days after treatment.
It’s fantastic that after considering it for so long you decided to have your legs assessed, and we’re delighted you’ve had such a positive experience so far. We look forward to continuing to support you through the rest of your treatment journey.
Effecient and effective treatment
Effecient and effective treatment, competent, engaging and attentive staff.
25 February 2026
Reply from UK Vein Clinic
Thank you for taking the time to leave us this review! We're pleased you found our treatment effective and our team attentive. We truly appreciate your feedback.
Very good company
The process was all quick and straightforward. The people I saw were very professional, .they were very kind was great All and All a bit more expensive than what I thought it was gonna be , great results.
25 February 2026
Reply from UK Vein Clinic
Thank you for your feedback! We’re delighted to hear that the journey felt quick and straightforward, and that our team made you feel well cared for. We always aim to provide professional, supportive treatment with excellent results, and we’re so pleased you’re happy with yours.
Reply from UK Vein Clinic
Stephen, thank you for taking the time to leave us this review, we're so pleased you chose UK Vein Clinic!
Very efficient service
The whole process was very prompt. The scan was scheduled just weeks after enquiry. The results of the scan and required surgery were clearly explained including the recovery and aftercare. The procedure was also promptly booked and I attended the Berkshire clinic where I was impressed with the standards of the building and the staff. The surgery itself took less than an hour and could be described more as uncomfortable than painful. I received all the information that I needed for the aftercare both verbally and via email with contact details to answer any questions.
24 February 2026
Reply from UK Vein Clinic
This is exactly the kind of experience we aim to provide at our clinics. Throughout a patient's journey, our goal is to make every step clear, efficient, and as comfortable as possible. We’re so pleased your visit to the Berkshire clinic met these standards and that you felt confident and supported throughout your treatment.
Very friendly and helpful
25 February 2026
Reply from UK Vein Clinic
Thank you for leaving us this review!
First Class
Rachael and the team were very welcoming, professional and put me at ease throughout the procedure. Nurses helped me through the treatment with some good chat which kept my mind off things. Procedure was simple from a patient point of view and lasted less than an hour and I felt fine after it. Would thoroughly recommend to anyone considering getting it done.
25 February 2026
Reply from UK Vein Clinic
David, thank you for your kind words. We’re delighted to hear that our team made you feel so welcome and at ease throughout your treatment. It’s wonderful that our nurses could keep you comfortable and relaxed, and that the treatment was straightforward and smooth from start to finish. We really appreciate your recommendation and are so pleased you had such a positive experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.