UK Vein Clinic Reviews 

759
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 295 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and ability to make them feel relaxed and well-informed throughout their journey. People appreciate the excellent service, with procedures explained in detail and appointments often on time. Many highlight the smooth user experience, effective treatments, and positive results, leading to increased confidence and satisfaction with the outcomes. However, some customers also noted disappointing results, such as persistent bumps, unsightly bruising, or treatments that did not yield expected improvements, with a few experiencing complications and a perceived lack of support post-procedure.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing gratitude for the excellent care... See more

User experience

People report positive experiences with the overall user experience, often describing it as wonderful,... See more

Customer service

Users describe positive interactions with customer service, highlighting the care, excellent communication,... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my appointment at the poole vein centre in May. I would highly recommend the poole vein centre for any vein procedures. The practitioner who did my procedure, Muhammed Hadi was very caring, k... See more

Rated 5 out of 5 stars

Very welcoming and friendly atmosphere since the moment you walk in. You feel that you are being taken care of by true professionals. Everything is explained in detail and all questions are answered i... See more

Company replied

Rated 5 out of 5 stars

From the beginning the staff were very helpful, supportive and friendly both administratively and clinically. The environment was professional, modern, clean and it was very calm. Appointments were... See more

Company replied

Rated 5 out of 5 stars

Very friendly and professional staff, procedure went well, only one time did it start to get painful but didn’t arrive at any significant level and quickly went away. Rest was pain free. After 4... See more

Company replied


Company details

  1. Medical Clinic
  2. Vascular Surgeon

Written by the company

UK Vein Clinic is a team of leading vascular surgeons and specialist practitioners. We believe healthcare is at its best when it's designed for the benefit of patients. We keep things simple, to provide you with the very best varicose vein treatment in the UK at a fair price. We only use clinicians with specific experience in treating varicose veins, and do so as part of their NHS practice. Our clinicians have been trained at the very best training hospitals across the UK. We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Choose world-class treatment at a price that works * Walk in and walk out the same day * No general anaesthetic needed * Less post-op pain, less risk of infection, little or no scarring * No hidden charges or unnecessary costs UK Vein Clinic, the smart choice for healthy veins.

UK Vein Clinic

Written by the company

The smart choice for healthy veins
We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Your feedback provides further evidence that the service we provide delivers the results you expect.

Treatment guarantee

We will only ever charge you a single fee – and it includes our guarantee that the varicose veins we've treated will be closed successfully

UK Vein Clinic charges a single fee for a procedure so you know exactly what your costs will be at the outset. When treating the saphenous veins with endovenous radio-frequency ablation, we guarantee that the vein we treat will remain closed. In the unlikely event that this doesn't occur, we will re-treat the vein at no cost to yourself.

Contact info

4.8

Excellent

TrustScore 5 out of 5

759 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(759)

293 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, excellent service, very informative about condition, services offered

8 June 2026
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Reply from UK Vein Clinic

We’re delighted to hear you found our team friendly and that you received excellent service. It’s great to know you felt well informed about your condition and the treatment options available to you. We appreciate you taking the time to share your experience Tina!

Rated 3 out of 5 stars

Initial assessment swift so good

Initial assessment swift so good. Thereafter struggled to get appointment time set and sent emails and calls . Disliked having to go out of area to London for injections too much traffic when walking difficult.

17 April 2026
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Reply from UK Vein Clinic

Thank you for taking the time to share your feedback with us.

While we completely understand that additional travel can sometimes be frustrating, it is important to us that our patients are treated by some of the very best vascular surgeons in the UK. As a result, the nearest treatment clinic may not always be located on their doorstep. That said, we always do our best to accommodate our patients wherever possible and make the process as convenient as we can.

We look forward to welcoming you back to the clinic and hope that you will be pleased with your experience and treatment outcome.

If you have any questions or concerns in the meantime, please don't hesitate to contact us at clinic@ukveinclinic.com or call us on 0208 187 3999.

Rated 4 out of 5 stars

I was a bit apprehensive but was made…

I was a bit apprehensive but was made too feel at ease at all times. Everything was explained to me in way which was easy to understand. All staff were friendly and approachable.

27 May 2026
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Reply from UK Vein Clinic

Thank you for your feedback. We’re delighted to hear that our team helped put you at ease and that everything was explained in a clear and understandable way. Ensuring our patients feel comfortable, informed, and supported throughout their journey is exactly what we strive for.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Scanned within days, 1st treatment a week later. Very friendly, knowledgeable staff who put you completely at ease. The treatments are quick and virtually painless and the results start instantly but do take a while to be 100% effective.
Had my 2nd and I think final procedure two days ago which has completely cleared up my remaining veins. I am hopeful that within a couple of months once the closed veins settle down that I will be totally free from them.
If you're thinking of having treatment and, like me, are fed up waiting for the NHS then I wouldn't hesitate. I personally think it's worth it.
Thank you, UK Vein Clinic.

28 May 2026
Unprompted review
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Reply from UK Vein Clinic

Thank you for your wonderful feedback Michael! We’re delighted to hear that you had such a positive experience from start to finish, and that you felt well looked after by our team throughout your treatment journey. Providing efficient care, clear communication, and a comfortable experience is exactly what we strive for.

It’s fantastic to hear that you have already seen such positive results and that your remaining veins have now been treated successfully. We wish you all the best with your continued recovery and thank you for placing your trust in UK Vein Clinic.

Rated 5 out of 5 stars

A professional check of your veins.

After making an appointment, I was emailed details of the examination of my veins and the pricing .
The exam and detailed information given to me took an hour.
A very professional process which gave me all the information about my veins and how if needed, repairs could be made.
A very good experience.

27 May 2026
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Reply from UK Vein Clinic

We’re delighted to hear that you found the process informative and professional from the outset, and that you felt well informed following your assessment. Providing clear information about diagnosis, treatment options, and costs is exactly what we aim for. Thank you for your kind words Clive!

Rated 5 out of 5 stars

Went to check my varicose veins

Went to check my varicose veins, had ultrasound, they did explained everything, recommended a treatment.

21 May 2026
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Reply from UK Vein Clinic

We’re pleased to hear that everything was clearly explained during your appointment and that you felt well informed following your diagnostic assessment. We look forward to welcoming you back to our clinic for your treatment and thank you for taking the time to leave us this review!

Rated 5 out of 5 stars

Very professional and friendly staff

Very professional and friendly staff. Excellent and thorough service throughout the entire process. Highly recommended! A particular mention to the nursing assistants during both procedures, Dr Alina Roser and Prof Stephen Black.

13 June 2025
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Reply from UK Vein Clinic

Thank you for your wonderful feedback Alkesh!
We’re delighted to hear that you found our team professional, friendly, and thorough throughout your treatment journey. Providing this level of care and support is exactly what we strive for. We will be sure to pass on your kind words to our nursing team, as well as to Dr Roser and Professor Stephen Black. Your recommendation is greatly appreciated.

Rated 5 out of 5 stars

My incompetent veins were treated…

My incompetent veins were treated successfully and my years of suffering due to the NHS not recognising this condition were ended at a cost which although I should not have had to pay, was reasonable.

18 May 2026
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Reply from UK Vein Clinic

Thank you for sharing your experience Anthony. We’re delighted to hear that your treatment was successful and that you have found relief from symptoms that affected you for many years. Helping patients improve their quality of life is exactly why we do what we do, so it’s wonderful to know the treatment has made such a positive difference for you.

Rated 5 out of 5 stars

Thank you to all of the Team that…

Thank you to all of the Team that supported me i have been treated with dignity and trust and very satisfied with my treatment

23 February 2026
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Reply from UK Vein Clinic

We’re delighted to hear that you felt supported throughout your treatment and were treated with dignity and trust. Providing compassionate, patient-centred care is exactly what we aim for, so it’s wonderful to know this was reflected in your experience.

We’re pleased you are satisfied with your treatment Megan and thank you for taking the time to leave us this review!

Rated 4 out of 5 stars

Service was fast & efficient staff…

Service was fast & efficient staff friendly but too early to comment on the end results

5 May 2026
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Reply from UK Vein Clinic

Thanks so much for taking the time to leave us a review - so pleased to hear you've had such a lovely experience with us! Looking forward to hearing more once you have your end results.

Rated 5 out of 5 stars

Staff were lovely

Staff were lovely, so professional, efficient and kind.All done in under an hour.

27 April 2026
Unprompted review
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Reply from UK Vein Clinic

Brilliant to hear, thanks so much for sharing your experience! Proud to have been part of your journey.

Rated 5 out of 5 stars

I was very happy with the procedure…

I was very happy with the procedure staff were very professional and kept me at ease and very helpful a lot quicker than expected and walked away with no pain would recommend this company to anyone who as the same problem Thank you

1 May 2026
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Reply from UK Vein Clinic

This is wonderful to hear Michael. Thanks so much for sharing your experience, our team do their very best to make sure patients feel at ease and comfortable throughout their journey.

Rated 5 out of 5 stars

Friendly and professional.

The procedure was explained well beforehand by the staff. The friendliness and professionalism of the doctor and two nurses put me at my ease and I felt well supported and cared for throughout.
I particularly appreciated the phonecall and emails I received before the procedure and the follow up emails afterwards.

1 May 2026
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Reply from UK Vein Clinic

Thanks so much for your wonderful review Lynn! Both our clinical team and office team do their very best to make sure you feel at ease at all stages of your journey, and we know just how important clear information can be. Really great to hear you had such a great experience with us.

Rated 5 out of 5 stars

A great experience with UK Vein Clinic

From the beginning the staff were very helpful, supportive and friendly both administratively and clinically. The environment was professional, modern, clean and it was very calm. Appointments were always on time and the procedure went ahead with ease. Although slightly painful it was worth it as the results are great. I had to have one further treatment and again it went very smoothly and I am really pleased with the results and can now wear shorts without shame. I would recommend the UK Vein Clinic.

20 April 2026
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Reply from UK Vein Clinic

Thanks so much for taking the time to leave such a thoughtful review Vicky - this is super helpful for others thinking about embarking on this journey. We're really pleased to hear that our entire team was able to make you feel supported and comfortable and we hope you enjoy wearing shorts this summer with more freedom!

Rated 5 out of 5 stars

Very professional

Very professional, calming and full information of the procedure with a touch of humour.
A fantastic team and great music choices.
Thank you and highly recommended.

24 April 2026
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Reply from UK Vein Clinic

Thanks so much for sharing your wonderful review Jill. Our team are truly the best of the best, and not just for their music choices! We're really glad we could be a part of your journey!

Rated 5 out of 5 stars

Consultation was very professional and informative

Consultation was very professional and informative. The staff were very friendly and put me at ease.

20 April 2026
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Reply from UK Vein Clinic

We’re so pleased to hear you found your consultation professional and informative, and that our team helped you feel at ease.Thank you for taking the time to leave us this review!

Rated 5 out of 5 stars

The staff were so friendly and helpful

The staff were so friendly and helpful
The surgeon was perfect and the treatment was very quick and no pain whatsoever
Fantastic place and as for the nurses
Absolutely amazing.
Well done to everyone involved 🥰

20 April 2026
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Reply from UK Vein Clinic

Thank you for your wonderful feedback, Lee! We’re delighted to hear that you found our team so friendly and helpful, and that your treatment was quick and completely comfortable. It’s especially lovely to know our team made such a positive impression.

Rated 5 out of 5 stars

Absolutely lovley and friendly people…

Absolutely lovley and friendly people really professionals. And the most important thing is no pain during surgery absolutely no pain!

17 April 2026
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Reply from UK Vein Clinic

We’re delighted to hear you found our team friendly and professional, and that your treatment was completely pain-free. Ensuring our patients feel comfortable and well cared for is always our priority, so it’s wonderful to know this was reflected in your visit. Your kind words are truly appreciated Erik!

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