UK Vein Clinic - Reading Reviews 49

TrustScore 4.5 out of 5

4.7

Unit 130 Wharfedale Road, RG41 5RB Reading, England, GB


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Rated 5 out of 5 stars

The procedure was explained well beforehand by the staff. The friendliness and professionalism of the doctor and two nurses put me at my ease and I felt well supported and cared for throughout. I pa... See more

Company replied

Rated 4 out of 5 stars

Empathetic nurses and consultants. The only downside was, having arrived 15 minutes early, as requested, for the appointment I was not seen until 15 minutes after the appointment time - 30 minutes wa... See more

Company replied

Rated 5 out of 5 stars

The UK Vein Clinic instilled in me the confidence to get on with sorting out my varicose veins. I cannot stress how thorough, professional and kind all the teams I have interacted with have been. I... See more

Company replied

Rated 5 out of 5 stars

The whole process was very prompt. The scan was scheduled just weeks after enquiry. The results of the scan and required surgery were clearly explained including the recovery and aftercare. The proce... See more

Company replied


Company details

  1. Medical Clinic
  2. Vascular Surgeon

Written by the company

UK Vein Clinic is a team of leading vascular surgeons and specialist practitioners. We believe healthcare is at its best when it's designed for the benefit of patients. We keep things simple, to provide you with the very best varicose vein treatment in the UK at a fair price. We only use clinicians with specific experience in treating varicose veins, and do so as part of their NHS practice. Our clinicians have been trained at the very best training hospitals across the UK. We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Choose world-class treatment at a price that works * Walk in and walk out the same day * No general anaesthetic needed * Less post-op pain, less risk of infection, little or no scarring * No hidden charges or unnecessary costs UK Vein Clinic, the smart choice for healthy veins.

UK Vein Clinic

Written by the company

The smart choice for healthy veins
We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Your feedback provides further evidence that the service we provide delivers the results you expect.

Treatment guarantee

We will only ever charge you a single fee – and it includes our guarantee that the varicose veins we've treated will be closed successfully

UK Vein Clinic charges a single fee for a procedure so you know exactly what your costs will be at the outset. When treating the saphenous veins with endovenous radio-frequency ablation, we guarantee that the vein we treat will remain closed. In the unlikely event that this doesn't occur, we will re-treat the vein at no cost to yourself.

Contact info

  • Unit 130 Wharfedale Road, RG41 5RB, Reading, England, United Kingdom

  • 0208 1873999

4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

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Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Friendly and professional.

The procedure was explained well beforehand by the staff. The friendliness and professionalism of the doctor and two nurses put me at my ease and I felt well supported and cared for throughout.
I particularly appreciated the phonecall and emails I received before the procedure and the follow up emails afterwards.

1 May 2026
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Reply from UK Vein Clinic - Reading

Thanks so much for your wonderful review Lynn! Both our clinical team and office team do their very best to make sure you feel at ease at all stages of your journey, and we know just how important clear information can be. Really great to hear you had such a great experience with us.

Rated 5 out of 5 stars

Good experience

Information regarding the operation was comprehensive.
Staff at clinic friendly but professional

23 March 2026
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Reply from UK Vein Clinic - Reading

Thank you Shirley for this review. We’re so pleased to hear that you found the information provided clear and comprehensive, and that our team were both friendly and professional.

Providing informative and supportive care is very important to us, so your feedback is greatly appreciated.

Rated 5 out of 5 stars

Amazing service

I was well looked after before and after my treatment. Everything was explained properly.
Thank you

5 March 2026
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Reply from UK Vein Clinic - Reading

Thanks so much for the lovely feedback, we're pleased our team were able to support you throughout your journey!

Rated 5 out of 5 stars

My assessment went very well with Dr…

My assessment went very well with Dr Smith in Reading. He went through and explained to me about my treatment i need. Very explanatory and helpful.

I have booked to have my treatment done in Harley Street in April .

6 March 2026
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Reply from UK Vein Clinic - Reading

Thank you for taking the time to share your experience. We’re pleased to hear that your diagnostic assessment in Reading went well and that everything was clearly explained to you.

We look forward to welcoming you back for your treatment in April.

Rated 5 out of 5 stars

Very efficient service

The whole process was very prompt. The scan was scheduled just weeks after enquiry. The results of the scan and required surgery were clearly explained including the recovery and aftercare. The procedure was also promptly booked and I attended the Berkshire clinic where I was impressed with the standards of the building and the staff. The surgery itself took less than an hour and could be described more as uncomfortable than painful. I received all the information that I needed for the aftercare both verbally and via email with contact details to answer any questions.

24 February 2026
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Reply from UK Vein Clinic - Reading

This is exactly the kind of experience we aim to provide at our clinics. Throughout a patient's journey, our goal is to make every step clear, efficient, and as comfortable as possible. We’re so pleased your visit to the Berkshire clinic met these standards and that you felt confident and supported throughout your treatment.

Rated 5 out of 5 stars

Highly recommend

The UK Vein Clinic instilled in me the confidence to get on with sorting out my varicose veins. I cannot stress how thorough, professional and kind all the teams I have interacted with have been.
I am now three weeks post procedure and my legs are progressing as expected.
As many people have commented in their reviews before, don’t put off sorting out your veins when the process and procedure is so easy to manage.
I have to extend my thanks to the Reading team who looked after to me so well on the day. I really appreciated being managed by such a professional and skilled team.

27 January 2026
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Reply from UK Vein Clinic - Reading

Thank you for sharing such a detailed and thoughtful review. This is exactly the care and reassurance we aim to provide, and we’re delighted to hear you felt confident and well supported throughout your journey. It’s wonderful to know your recovery is progressing as expected, and we’ll be sure to pass on your kind words to the Reading team.

Rated 5 out of 5 stars

Excellent

An excellent facility. Incredibly professional service. Scan was very simple with an excellent explanation. Consultation was equally as good with treatment explained perfectly.

13 February 2026
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Reply from UK Vein Clinic - Reading

Thank you for your kind feedback. We’re delighted to hear you found your journey straightforward and clear. It’s great to know our team could provide professional service and thorough explanations throughout your visit.

Rated 5 out of 5 stars

Professional treatment and good results, would certainly recommend

So professional, I am very pleased with my treatment. Doctor and nurses very kind, answered all my questions and treated me with respect.
Two days after treatment and I can already see and feel positive results.
Thank you so much and a special thankyou to the nurse who listened to me, joined in conversation and completely took my mind off the procedure 😊

5 February 2026
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Reply from UK Vein Clinic - Reading

Annette, thank you for your wonderful feedback. We’re delighted to hear that you felt well cared for and respected by our doctor and nursing team.

It’s fantastic that you’re already noticing positive results so soon after your treatment, and we’re glad our nurse could help put you at ease and make the experience more comfortable. Your kind words mean a lot to the whole team and we wish you all the best with your continued recovery!

Rated 5 out of 5 stars

Very relaxed atmosphere...procedure…

Very relaxed atmosphere...procedure well explained...I knew I was in the hands of professionals...we had such a good chat that I forgot an operation was going on and didn't feel a thing

6 February 2026
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Reply from UK Vein Clinic - Reading

We’re so pleased to hear that you felt relaxed, well informed, and in safe professional hands throughout your treatment.

It’s wonderful to know the team helped put you at ease to the point you could forget the treatment was even taking place. Your kind words are greatly appreciated Jenny.

Rated 5 out of 5 stars

I had my initial treatment in December

I had my initial treatment in December, followed by a second session last week. The entire process was very smooth from start to finish. From the initial consultation to the highly skilled work of the vascular surgeons and support nurses, I always felt I was in very capable hands. Everything is explained clearly, with no hard sell — you’re given all the information you need to make informed decisions about your treatment.

Overall, I’m extremely pleased with the results. My leg looks 100% better! I’ve already recommended UK Vein Clinic to a friend because, based on my experience, their work is top notch and they will genuinely take good care of you.

11 December 2025
Unprompted review
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Reply from UK Vein Clinic - Reading

Thank you for taking the time to share such detailed feedback about your experience, Karl. We’re delighted to hear that your treatment journey felt smooth, informative, and supportive throughout.

Our team takes great pride in providing clear information and a no-pressure approach, so it’s wonderful to know you felt confident and well cared for at every stage. We’re especially pleased that you’re so happy with the results and that your leg looks so much better. Your recommendation means a great deal to us, and thank you for choosing UK Vein Clinic.

Rated 5 out of 5 stars

Attentive

Clean. Efficient. Welcoming and informative. Friendly. Very attentive

28 January 2026
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Reply from UK Vein Clinic - Reading

Thank you for your wonderful feedback, Wendy. We’re delighted to hear that you found your journey efficient, and welcoming, and that our team provided friendly, attentive, and informative care. Creating a positive experience for our patients is very important to us, so your kind words are greatly appreciated.

Rated 5 out of 5 stars

Don’t think about it, just do it

Wow, what an experience, from call centre to the doctors and nurses, lovely friendly people that really know what they are doing.
The results are brilliant, so pleased, wish I’d done it years ago.
Aftercare amazing , well deserved 5 stars

19 January 2026
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Reply from UK Vein Clinic - Reading

Thank you so much for your fantastic review Dean. We’re thrilled to hear that your experience was positive from your very first contact through to our doctors and nursing team. We’re especially glad that our aftercare met your expectations as supporting our patients every step of the way is extremely important to us.

Rated 5 out of 5 stars

Love my legs now

I never used to wear anything that showed off my legs....for context im an athletic women of size 10 build. I used to hate my legs. My friends would never understand why I didnt get them out when I train alot and have what they describe as a "lovely physique'. I hated my bumpy legs...which...after child birth became even worse. I went to vein clinic and although I found the remote reception a bit weird, it was good. All the doctors and nurses I encountered were lovely. I did have one at my review who was a bit dismissive but it didnt matter as when I went in for my 2nd dose of foam they rescanned the problem areas I had identified and confirmed I was right and dealt with the areas. My legs are not 100% perfect...but nothing ever is. However my confidence has sky rocketed as for my birthday i went to butlins and dressed as wonder woman...with my legs out. Id not have dreamed of doing that a year ago. Its changed my life....and im glad I did it.

15 December 2025
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Reply from UK Vein Clinic - Reading

Thank you so much for sharing your experience, Charli. We’re delighted to hear how much your confidence has improved and that you’re now able to enjoy showing off your legs! (especially rocking that Wonder Woman outfit for your birthday!) We really appreciate your honest feedback and will take your comments on board. It’s wonderful to hear that our team were able to support you and address your concerns, and we’re so pleased that your treatments have made such a positive difference to your life.

Rated 5 out of 5 stars

Recommended

Recommended. Friendly, honest service and treatments.

27 November 2025
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Reply from UK Vein Clinic - Reading

Martin, thank you for your review. We’re really pleased to hear you found the service friendly and honest, offering straightforward care and treatment is exactly what we aim for at UK Vein Clinic.

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, no long wait times, relaxed atmosphere

3 December 2025
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Reply from UK Vein Clinic - Reading

Chris, thank you for your feedback. We’re delighted to hear you experienced friendly staff, minimal waiting, and a relaxed atmosphere, that’s exactly the environment we aim to provide here at UK Vein Clinic.

Rated 5 out of 5 stars

Fast efficient professional service

Fast efficient professional service. Everything explained before the procedure was undertaken.

24 November 2025
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Reply from UK Vein Clinic - Reading

Julie, thank you for your review. We’re so pleased to hear you found your journey efficient and professional, providing a clear explanation and the confidence going into treatment is exactly what we aim to provide. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Very successful experience

Very successful experience, a job well done.
Thank you for your excellent service.
The preliminary assessment was reassuring and well planned.
The actual procedure was very efficient.
It was so easy to find location, nice hotel nearby for coffee, chocolate etc, Chauffer waited.
Great welcome by staff.
Excellent nursing staff attention and engagement.
It was a surprise to met such a senior surgeon doing the procedure. Senior reader in surgery at a university hospital, essentially Professor. Ed Sideso was engaging and down to earth and patient.
Clear explanation of the procedure and anticipated experience.
The whole procedure was remarkably efficient and over and done in under fifteen minutes, absolutely no problem, with no pain.
Excellent service, then pleasant drive home and 48 hours later all well.
As a retired medic I well remember my days stripping varicose veins in the early 1970, often thought it sounded a bit barbaric in those old days.
However this whole procedure is simple, sophisticated and state of the art, what progress!
Thank you all.
Dr Michael C Grant

18 November 2025
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Reply from UK Vein Clinic - Reading

Thank you, Dr Michael Grant, for such a thoughtful review, it’s especially appreciated coming from someone with your medical background. We’re delighted to hear you found the diagnostic assessment reassuring, the team welcoming, and the treatment efficient and pain-free. Providing a smooth experience is exactly what we strive for, so it’s wonderful to know this was reflected throughout your visit. Your kind words about Mr Sideso and our nursing team mean a great deal and we will be sure to pass them on. We’re so pleased to hear you’re recovering well and we wish you all the best!

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