There's something very wrong here. I purchased an item for £63 from this company's website but after 10 days of no replies to emails and zero response, including no item delivered, I gave up. Lucki... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I needed a set of small metric spanners (4mm A/F - 10mm) and would have been prepared to pay more for a better quality set but could not find what I wanted form a branded manufacturer. This set will... See more
Company replied
Product very good price for what I wanted. PTI mini adapter clamp which I use for holding small jewellery pieces whilst working on them, more expensive from jewellery suppliers. Arrived quickly too.
Company replied
The items i ordered came on a saturday ok i paid for next day delivery but never expected that thought they might have come on monday.This was perfect for me as i had a big job to use them on bettrr s... See more
Company details
Written by the company
Based in the UK, recognition of our quality products, innovation and great value has contributed to our continued growth. You can depend on UK Tool Supply to help you get the job done with quick delivery and reliable, long lasting products and fuss free returns. We have over 40 years’ experience in providing premium quality tools and consumables to the construction industry and engineering. Since our formation we have introduced many new and innovative products to the marketplace to make sure you always have the right equipment, whether it’s for a large commercial job or a DIY project at home.
Contact info
United Kingdom
- uktoolsupply.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Something very wrong here
There's something very wrong here. I purchased an item for £63 from this company's website but after 10 days of no replies to emails and zero response, including no item delivered, I gave up. Luckily, I had used Paypal and they gave me an instant refund. Before you consider buying from them I suggest emailing to see if you receive any answer. All very strange.
They don’t honour sales
I bought something from them at a discounted price on eBay. They then contacted me to say it was a glitch and that I must pay the difference (£110) or I must cancel the order to get my refund. Very naughty way to operate a business. A complaint has been lodged.

Reply from UK Tool Supply
Was abit nervous about the quality but…
Was abit nervous about the quality but I needn’t of been. Excellent quality blade and chisels. Paid extra for before noon delivery and arrived before 1030 the next day. Great service

Reply from UK Tool Supply
Customer service
Excellent customer service, I ordered the wrong thing and they sorted it.

Reply from UK Tool Supply

Reply from UK Tool Supply
You get what you pay for.
I needed a set of small metric spanners (4mm A/F - 10mm) and would have been prepared to pay more for a better quality set but could not find what I wanted form a branded manufacturer.
This set will do the job but would not use them to apply any significant torque. The open-ended ends of these combination spanners are OK but the rings are really badly formed and almost unusable but you get what you pay for. Second class postage at £3.99 seems excessive but other then that the supplier seems OK

Reply from UK Tool Supply

Reply from UK Tool Supply
Makita impact wrench 😁
Didn't wait long for new impact wrench to arrive, very happy with the price 👍

Reply from UK Tool Supply
Quick and easy handy to order items received…
Quick and easy to order items received speedily

Reply from UK Tool Supply
PTI mini adaptor clamp
Product very good price for what I wanted. PTI mini adapter clamp which I use for holding small jewellery pieces whilst working on them, more expensive from jewellery suppliers. Arrived quickly too.

Reply from UK Tool Supply
Superb tool
Delivery was pretty quick. The countersink tool that I bought - although not the cheapest being Colbalt, the finish of countersinks in wood has so far been superb

Reply from UK Tool Supply
Shocking lack of service
Shocking lack of service. No response to my emails. Paid for next day delivery, still waiting for my refund 7 days later. Avoid.
Speedy delivery
Good service
Easy ordering , quick delivery, good communication, item as described and just what I needed
Over and above service
The items i ordered came on a saturday ok i paid for next day delivery but never expected that thought they might have come on monday.This was perfect for me as i had a big job to use them on bettrr service in this instance than even amazon could offer GREAT SERVICE
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







