Uktoolsshop Reviews 48

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Took a while to get to me, which I don't mind but I could've been given a way to track my order, I did send out emails chasing were the product was but did not recieve a reply. Ultimately I got what I... See more

Rated 3 out of 5 stars

Everything that I ordered came through but one issue that I got is that my package got two big dents on the side of it in which I know it’s the delivery’s problem and not the supplier’s but still it i... See more

Rated 5 out of 5 stars

Very pleased with item purchased. Packaging was poor and had to be repaired by courier. However trolley jack inside undamaged. Good quality and well priced

Rated 5 out of 5 stars

Good quality trolley jack. Very good value for money. First class customer service. excellent communication. I would have no problem at all to use this company again and again. Small problem with d... See more


Contact info

4.1

Great

TrustScore 4 out of 5

48 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, very happy with my product, and extremely happy with the price, amazing value for money, many thanks

3 January 2025
Rated 1 out of 5 stars

Poor communication and no delivery information

I've heard nothing since I made my order. Not even any information on time scales for delivery. I have no idea when to expect my order. Also nothing on their website while I was making my purchase about delivery times.

Update as of 7/01/2025
So, I emailed them and asked if they could give some information on when to expect delivery, this is the response I got:

"It was send out for delivery. You will get it in couple of days".

Terrible response, no help, completely useless.

As of the 10/01/2024, still not received. The tracking number provided, since 03/01/2024 has said the same thing, still waiting for parcel to be received.

I have now asked for my order to be cancelled and had no reply, so far.

Think I've seem scammed!!

19 December 2024
Rated 1 out of 5 stars

Parcel arrived destroyed..

Parcel arrived destroyed..these things can happen but….. I’ve sent 2 emails with a photo and not even a reply I will not purchase from this company again, also took ages to dispatch!

8 November 2024
Rated 5 out of 5 stars

Good quality trolley jack AND CUSTOMER SERVICE

Good quality trolley jack. Very good value for money. First class customer service. excellent communication.
I would have no problem at all to use this company again and again. Small problem with delivery speed BUT NO FAULT WITH THE SELLER.
IF YOU NEED GOOD QUALITY TOOLS AT A VERY GOOD PRICE.
THEN YOU NEED TO LOOK NO FURTHER. 5 STAR 🌟 SERVICE.

17 October 2024
Unprompted review

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