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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the prompt and helpful responses from the staff. Many people appreciate the quick resolution of any issues and the overall efficiency of the customer service, making their experience smooth and enjoyable. The user experience is frequently described as straightforward, with easy setup and reliable streaming. However, some customers also noted occasional issues with missing components in their packages, which sometimes led to unanswered emails.

What people talk about most

Service

Customers consistently report positive experiences with the service. Many reviewers highlight the fast,... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the speed and efficiency of the... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the setup process... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the prompt, fast, and... See more

Based on these reviews

Rated 5 out of 5 stars

Had a few issues setting up but Paul was on the ball sorting everything in the one evening. Even helped after 10 pm in the evening. Not many do that those days. Highly recommend UKSatellite after this... See more

Rated 5 out of 5 stars

I am located in Belgium 🇧🇪. They have very good technical support 👏. Each time I need them, they react very fast. Even on weekends! You just have to send an email to their technical team expl... See more

Rated 5 out of 5 stars

Although streaming is the future and the end of satellite dishes is not far away, I signed up for the Sky Stream service with some trepidation, having read several reviews from people who I now know d... See more

Rated 5 out of 5 stars

I have really appreciated the customer service/support. Always very prompt and helpful...although I have not had any need for support past the installation! I wish there was something that could... See more


Company details

  1. Telecommunications Service Provider
  2. Hobby Store

Written by the company

UKSatellite.tv is your premier destination for the full Sky TV experience—without the need for a satellite dish. We are specializing in Sky Stream for expats and lovers of UK TV. Whether you're at home or abroad, UKSatellite.tv ensures you never miss out on your favorite shows and sports.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

265 reviews

5-star
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Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly

Friendly, useful reply to query. Service supplied works well. Any problems sorted.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Top service

Fantastic!!!! Lots of channels, top quality picture, as good as if you were in UK.
Very fast answer to any question by mail or WhatsApp.

30 December 2025
Rated 5 out of 5 stars

Struggled with satellite

Struggled with increasingly poor Satellite signal for years. Now have all Sky, Netflix and Paramount for less than I was paying for a limited set of Sky channels.
100% reliable over several months so far and it goes with us on European holidays.
Great option.

15 December 2025
Rated 5 out of 5 stars

UKSatellite.tv purchase great experience

The purchase process with UKSatellite.tv was excellent from start to finish. Ordering was straightforward, communication was clear, and everything arrived as expected. The setup instructions were very clear and easy to follow, so the system was up and running quickly with no problems at all

6 December 2025
Rated 5 out of 5 stars

Expectations exceeded

The initial process of connecting is not straightforward for those of us who are not tech natives, but the instructions provided are clear and the technical help via email was good and prompt. More importantly, the streaming service itself is excellent.

18 December 2025
Rated 5 out of 5 stars

Couldn’t be happier

Couldn’t be happier. Very quick turnaround of the order and fast delivery. Set up is so simple, we were watching within ten minutes of taking out of the box. I cannot recommend this company highly enough.

14 December 2025
Rated 5 out of 5 stars

Just Exceptional, Again.

Paul, Alex, Federico, and the team are amazing. They close on a Friday at 4.30, but I sumitted my support request at that time because I had an issue with SKY channels, nothing else. Sky Stream boxes have a small bug in them which causes a tech error, in very few boxes I might add, it is well documented on the internet, I was unlucky. By Saturday 11am I had some guideline of what to try (I had done these) and then Paul called me around 12ish and we talked our way through a FULL factory reset - done in 10 minutes. It is so refreshing to see that there are some companies out there that go the extra mile. I even had all my playlists restored. 200% recommend this company, and most importantly, my wife is happy :)

29 November 2025
Unprompted review

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