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Ukrainiancharm Reviews 

657
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 415 reviews, most reviewers were somewhat happy with their experience overall. Consumers often share that the customer service representatives are extremely polite, caring, and always ready to solve problems quickly. Users genuinely appreciate that the initial sign-up process is straightforward and allows them to quickly connect with interesting people. However, some people mentioned that maintaining active conversations requires a steep budget and feels quite costly over time. Reviewers also noted that the website layout feels ancient, and navigating the mobile browser version can be quite frustrating. Additionally, customers experienced noticeable delays with messaging notifications and strict limitations when trying to upload multiple photos.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting professional, knowledgeable, and... See more

Website

Clients share ambiguous opinions on website, with many reviewers praising the platform for helping them find... See more

User experience

Reviewers highlight ambiguous aspects of user experience, as some consumers find the platform engaging, easy... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and reliable support agents who... See more

Price

Customers expressed strong dissatisfaction regarding the high costs associated with using the platform,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beatrice is a great account manager. Makes you feel valued and appreciated. When you spend 10’s of 1000’s on any service and are continuing to spend it is very important that there be an actual perso... See more

Company replied

Rated 4 out of 5 stars

She was quite open and approachable once she warmed up a bit—a delightful person. It would have been nice to chat more, but I had very few credits left; I really ought to get a proper payment method s... See more

Company replied

Rated 4 out of 5 stars

Well, it was a challenge trying to follow directions/links for the info I was seeking because the links/instrutions didn't provide the info I wanted. But eventually the link did pop up correctly with... See more

Company replied

Rated 5 out of 5 stars

Daniel was born to fulfil this role. He is diplomatic, friendly and caring, and genuinely interested in people. He was concerned at one point, and tried to resolve the tenuous possibilities of love,... See more

Company replied


Company details

  1. Dating Service

About Ukrainiancharm

Written by the company

Ukrainiancharm

Ukrainiancharm is an online dating platform designed for individuals who want to explore meaningful communication with someone special. Whether you're starting a new chapter or simply seeking new emotional inspiration, this platform offers a space where your voice is welcomed and your journey matters.

At Ukrainiancharm, users can enjoy warm, thoughtful conversations in a safe and respectful environment. It’s a place where emotional sincerity, curiosity, and kindness are encouraged—and where every interaction is a chance to brighten your day. If you're interested in exploring different cultural perspectives and exchanging meaningful stories, this is the right space for you.

What makes Ukrainiancharm unique is its focus on slow, thoughtful communication. There’s no pressure or rush—only a path toward connection that feels natural and fulfilling. You can engage at your own pace and enjoy the comfort of being appreciated for who you are.

Thousands of users trust Ukrainiancharm as a reliable, uplifting platform to enrich their day-to-day lives with honest conversation. Step into something new—and see where the journey takes you.


Contact info

3.4

Average

TrustScore 3.5 out of 5

657 reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 48 hours

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3.4

All reviews

(657)

437 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to browse and good speed

Easy to browse and good speed

23 May 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

Glad the platform felt that quick and easy to navigate.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

Feels like a love scam site

Feels like a love scam site

23 May 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Paul,

We take all reports of suspicious activity seriously and have a zero-tolerance policy for fraud or misuse. Please contact our support team at support@ukrainiancharm.help for further assistance.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

communication is very clear here,no…

communication is very clear here,no confusion

16 May 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Jon,

Love to hear that! Great people make for great conversations, hope you continue to enjoy the community!

Best wishes,
Sarah from Ukrainiancharm

Rated 1 out of 5 stars

This is one of those reviews where I…

This is one of those reviews where I genuinely feel torn. The people here are good. My conversations when they've happened have been decent. But getting there is too expensive, too unreliable, and requires too much patience for glitches and support delays. Two stars. One for the people, one for the fact that it technically functions.

7 May 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Jack,

Your comments regarding pricing, technical reliability, and support response times are appreciated and will be taken into consideration for future improvements.

If you have unresolved questions or need assistance, please contact support@ukrainiancharm.help and the team will be happy to help further.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

You shouldn't have to pay to talk with…

You shouldn't have to pay to talk with other humans

20 May 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Kristopher,

Registration and basic access to the platform are available free of charge, while certain communication features may require credits depending on how users choose to interact.

If you would like the team to review your account or discuss available options further, please contact support@ukrainiancharm.help.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

Uploading photos one at a time is…

Uploading photos one at a time is painful. Six photos = six separate uploads. Every other site has batch upload. This feels like a decade behind.

8 May 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Edward,

Your comments regarding photo uploads and batch upload functionality are appreciated and will be taken into consideration for future improvements aimed at making the platform more user-friendly and efficient.

If you would like to share additional feedback or questions, please contact support@ukrainiancharm.help.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

Had 4 notifications waiting

Had 4 notifications waiting. Opened the site. No new messages anywhere. Phantom notifications. Wasted three minutes hunting for messages that didn't exist.

7 May 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Owen,

Your comments regarding notifications and message synchronization are appreciated and will be taken into consideration for future improvements as we continue working on improving platform stability and usability. If the issue continues, please contact support@ukrainiancharm.help so the team can investigate further.

Best wishes,
Tina from Ukrainiancharm

Rated 2 out of 5 stars

Need lots of money

Shouldn't have to pay to chat

18 May 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Michael,

Registration and basic access to the platform are available free of charge, while certain communication features may require credits depending on how users choose to interact.

If you would like the team to review your account or discuss available options further, please contact support@ukrainiancharm.help.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

The anwser came fast

The anwser came fast now I hope they process my information as fast as i gave it to them.

18 May 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

We appreciate you sharing your thoughts with us!

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Josbel,

We take safety concerns seriously and continuously work on improving the experience to help users feel comfortable and confident while building connections on the platform. Reports regarding suspicious or misleading interactions are carefully reviewed by the team, and a large number of profiles are verified according to platform procedures.

The platform offers free registration and basic access, with additional features available for users who want to expand their experience and interactions. If you encountered activity that raised concern, please contact support@ukrainiancharm.help with relevant details so the situation can be investigated further.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

I work out the cost per conversation…

I work out the cost per conversation and it makes me feel slightly ill. Nice conversations though. Nice expensive conversations.

5 May 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

The platform offers free registration and basic access, with additional features available for users who want to expand their experience and interactions.

If you would like to share additional feedback or questions, please contact support@ukrainiancharm.help.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

Its a paid based chat system

Its a paid based chat system, bits send you messages and when you reply it uses your credits,

Avoid

18 May 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Davey,

We take safety concerns seriously and continuously work on improving the experience to help users feel comfortable and confident while building connections on the platform. Reports regarding suspicious or misleading interactions are carefully reviewed by the team, and a large number of profiles are verified according to platform procedures.

The platform offers free registration and basic access, with additional features available for users who want to expand their experience and interactions. If you encountered conversations or activity that raised concern, please contact support@ukrainiancharm.help with relevant details so the situation can be investigated further.

Best wishes,
Tina from Ukrainiancharm

Rated 2 out of 5 stars

More credits

14 May 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Ricardo,

Your suggestion regarding additional credits and user accessibility is appreciated and will be taken into consideration.

If you would like to share additional feedback or questions, please contact support@ukrainiancharm.help.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

the browser version on mobile gives me…

the browser version on mobile gives me a headache. Nothing is where you expect it. An actual app would fix 80% of my complaints about this site overnight.

6 May 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Thomas,

Your feedback regarding a dedicated app experience is appreciated and will be taken into consideration as part of ongoing platform improvements.

If you experience any specific technical or interface-related issues, please contact support@ukrainiancharm.help so the team can assist you further.

Best wishes,
Tina from Ukrainiancharm

Rated 1 out of 5 stars

Absolutely fake photoshopped photos of…

Absolutely fake photoshopped photos of women. I can give you an example. None of these paid sites are legitimate. This is a billion dollar industry. They take the money and give fake profiles in return

13 May 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi Thomas,

Creating a safe and trustworthy environment for users is extremely important to us, and reports related to suspicious activity or misleading content are taken seriously and reviewed by the appropriate team.

At the same time, interactions and impressions may vary from user to user, which is why specific cases need to be investigated individually rather than assumed automatically.

If you have examples or details regarding profiles that you believe may violate the platform’s policies, please contact support@ukrainiancharm.help so the team can review the situation more thoroughly.

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly and prompt.

13 May 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi James,

Thank you for sharing your feedback, we appreciate it!

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

It really good experience

It really good experience

12 May 2026
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

Happy to know things are going well for you on the platform!

Best wishes,
Tina from Ukrainiancharm

Rated 5 out of 5 stars

She mentioned she was close to giving…

She mentioned she was close to giving up on the site when she got my message 😮 glad I sent it when I did

7 May 2026
Unprompted review
Ukrainiancharm logo

Reply from Ukrainiancharm

Hi there,

We’re glad you’re enjoying the conversations and connections!

Best wishes,
Tina from Ukrainiancharm

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