UK Models Reviews 2,790

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, friendliness, and supportive approach, making the overall experience enjoyable and comfortable. Many people highlight the excellent service received, noting the team's ability to make them feel at ease and provide a positive atmosphere during their sessions. The quality of the product, particularly the photographs, is often described as impressive, with many expressing satisfaction with the final results. However, some customers also noted issues with the photo selection process, describing it as cold and abrupt, and felt that the unedited raw images presented were disappointing. A few people also mentioned concerns about the company's communication regarding their services, feeling that there was a discrepancy between what was advertised and the actual experience, leading to frustration and wasted time.

What people talk about most

Staff

Clients share positive opinions on staff. Many reviewers praise the team for being amazing, helpful, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the overall process relaxing,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the friendly and helpful staff, such... See more

Product

Users describe positive interactions with the product. Many customers were pleased with the makeup and hair... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers loved the makeup, describing it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My daughter Gemma had her photo shoot today and she had a great time having her hair and make-up done she found mel very funny and had a good time talking and laughing. Junior was great with her t... See more

Rated 5 out of 5 stars

All a star. Abi was so amazing at making this whole experience really relaxing and so much fun. I have totally enjoyed every moment. Thank you.

Rated 5 out of 5 stars

It was so beautiful experience with blue room team Birmingham. And Jay have done amazing job as well as Clicked such an amazing pictures of mine. Caroline also have done such an amazing makeup .... See more

Rated 5 out of 5 stars

This experience has been really professional and Shawn made us feel at ease. We are extremely happy with this service


Company details

  1. Photographer

Information provided by various external sources

We are the countries leading model support service. We have supported thousands of aspiring models break into the modelling industry. Register now with a photograph of yourself and one of our New Faces team will be in touch if they think you show model potential. If one of our team gets in touch we will be able to offer you advice, support and practical help so you can confidently approach model agencies or start freelancing.

UK Models

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat all customers the way we want to be treated - with respect, support and kindness.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Experience

I had a great time working with UK models. The team was so supportive and helpful. They are so comfortable to work with too.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

They don’t give you a refund

I attend one of this companies test shoot which requires a £50 refundable deposit if you decide to not use it to by packages etc. It’s been 2 weeks and they have ignored all my emails even though when applying they reply within a days and I haven’t received my refund yet which is awful. I am student at university and that’s a lot of money to me.

17 April 2026
Unprompted review
UK Models logo

Reply from UK Models

Hi Chloe,

Thank you for your review, and I’m really sorry to hear that you were unhappy with your experience.

First of all, please accept our apologies for the delay regarding your deposit refund. I can confirm that this has now been processed from our side, and it should appear in your account within the next few days depending on your bank.

We also want to clarify that, following your visit, we did attempt to get in touch with you as we understood you weren’t fully satisfied on the day. Our intention was to speak with you directly and see how we could resolve things in a way that worked for you. Unfortunately, we weren’t able to connect, but we’re still very open to having that conversation.

We genuinely want all of our clients to leave feeling positive about their experience, so if you’re open to it, we would really appreciate the opportunity to discuss your concerns and see what we can do to put things right.

Please feel free to contact us directly, and we’ll be more than happy to assist further.

Regards
UK Models

Rated 5 out of 5 stars

Great Service

Jonas did my makeup he was amazing, Michelle helped me so much during the show , and dani who has talked me thru the whole process.

Amazing staff , amazing company

16 April 2026
Unprompted review
Rated 5 out of 5 stars

It was my first professional…

It was my first professional photoshoot, the photographer, makeup artist and consultant made me feel super comfortable and helped throughout the whole process. I was able to get a lot of good photos thanks to them!

16 April 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

This is NOT model agency.

This is NOT model agency, they just make money with a expensive photos. Keeping calling you asking to book you or your child to just takimg photos for NOTHING. We are in 2026 and 90% of mobile phones can take amazing Photos in 2010 I had the same experience. I can't afford £200 + £140 for tickets to go to london . Thank you no thank you .

7 January 2026
Unprompted review
UK Models logo

Reply from UK Models

Thank you for your feedback, Maria.

We would like to clarify that UK Models is not a modelling agency, and we do not claim to be one. We are a modelling support service that helps aspiring models and parents of young talent take their first steps in the industry by offering professional photoshoots, guidance, and portfolio development.

There is no obligation to purchase anything, and all costs are clearly explained in advance for those who choose to proceed. Many of our clients value the experience, confidence-building, and high-quality portfolio they receive—something that goes far beyond what can typically be achieved with a mobile phone.

We have been operating successfully for over 23 years, supporting thousands of individuals at the start of their modelling journey.

We’re sorry to hear that the location and pricing were not suitable for you. However, attending a photoshoot is entirely optional, and we respect your decision not to proceed.

We wish you all the best.

Regards,
UK Models

Rated 5 out of 5 stars

My son had a great day

My son had a great day, the photographer and all staff made him feel really relaxed. Happy with the outcome one of pictures and excited to start his journey in the industry.

13 April 2026
Unprompted review

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