UK Fragrances Reviews 

Ordered a perfume and paid via PayPal. 5 days later they emailed to say they didn’t have it in stock and did I want a completely different one?! Who does this? Update your stock! I replied no, please refund. Haven’t received a refund! This was a month ago. Not surprisingly came here and they have awful reviews. Never ordering anything online again before checking company in Trustpilot first . Avoid!

Ordered a bottle of Aramf le parfait from Debenhams website which was then sent out from a partner company. Unfortunately this company was UK Fragrances. When the perfume was opened there were several dark scuff marks on the white parts of the bottle, both front and back, and the pink embossed material used to cover parts of it wasn’t cut to fit properly & overhangs the lid significantly, so it has a flap just hanging there with no purpose whatsoever. It also has a couple of cut marks running through it, as though it’s been sliced on machinery. The product has a magnetic lid that is meant to just pop off easily in order for you to get to the spray underneath, however, the one on the product I received cannot be removed, it’s completely stuck. Three people have tried to remove it without success and I even went as far as watching an online video review to see if I was doing it correctly, which I was. So now, not only do I have a bottle of perfume that looks like a toddler put it together in an arts & crafts session, it’s also unusable because the lid doesn’t come off! This was meant to be a gift so I’m glad I checked it over first before wrapping it up & giving it to the intended recipient!
Debenhams customer service department directed me to Uk Fragrances to request a refund so I emailed them on 13th September requesting a refund and explaining the problems with the product. It is now 26th September and I’m still awaiting a response. Clearly their customer service skills are as poor as the product I was sent & the only thing they’re interested in is scamming people out of their hard earned cash!
There’s no way on this earth that I will ever purchase something from this company again and urge you all to shop elsewhere.

Read review after I’d ordered and feared the worst..
to my surprise super fast delivery and turned up 2 days later.
Just ordered my brother one too 👍🏽

This is a scam website it's not genuine please report it and avoid

Ordered the Club denuit men’s limited edition. Delivered promptly the next day, didn’t have any issues. I was slightly hesitant due to the negative reviews, but no problems for me!

Complete Scam artists stay clear as tails your money and don’t reply.
If you’re lucky to get through to them by phone they fob you with blaming PayPal!
Then Owner is out of Country and the list goes on and on.
So looks like my dispute will be passed on to PayPal to see if their Fraud team can recover my money.
STAY CLEAR THEY ARE SCAMMERS

Bought Club de Nuit Untold from Ukfragrances. Within 10 mins of ordering I had notification of my DPD delivery tracking number from Jackie and the fragrance was delivered to my door less than 24 hours after ordering. I will definitely use them again

Would be Zero Stars if I Could.
I ordered from them on 20th January.
Placed my Order with my Card, and got an Email from Someone called Jackie saying we’re having Technical difficulties with our Website ,and your order hasn’t went through,could you place your Order again through Pay Pal.
I replied no problem,and placed the same order again through my Pay Pal.
After 1 hour I checked my Card Account and the Money was taking out of it.£33.19
Also checked my Pay Pal and £33.19 was taking out of that also.
So my Order did go through the First time.
Anyway I received my Package,but paid twice for it.
I politely sent Jackie an Email and asked to be Refunded,but got no reply.I sent another one after a few days ,and still no Reply.
So I contacted my Card Company and they opened a Dispute with UK Fragrances.co.uk.
Still no contact towards me for the refund of £33.19
Or any Contact to my Card Company
SCAMMERS,stay CLEAR of them.
Still not received my Due Payment of £33.19 as of 04/03/23.
After UK Fragrances emailed me on 28/02/23 and said they would settle it,and was told I would receive my Money Immediately.
Another Week and Now being told,I’ll Be Refunded on 12th March.🤯

Has not replied to my email and order still has not been delivered yet after 3 weeks!

Contacting my bank to report this website and getting a refund.