UK Blinds Reviews 

175
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a truly great and satisfying experience with this company. Customers frequently praise the exceptionally high quality of the products, noting that the made-to-measure blinds fit perfectly and look very sleek. People also mention the remarkably fast delivery and the extremely helpful communication provided by the team throughout the entire ordering process. Some reviewers were not happy with occasional delivery delays or the noticeable lack of tracking updates after placing their orders. A few customers additionally stated that items sometimes failed to arrive on time or required extra physical effort to collect from local delivery depots.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting solid construction, accurate... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very prompt and fast... See more

Service

Consumers find service to be a delightful experience marked by exceptional assistance and swift delivery.... See more

Quality

Reviewers highlight high satisfaction with quality, consistently praising the solid construction, perfect... See more

Order

Customers expressed great satisfaction with the order process, highlighting that it was a breeze and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered white day/night blinds for black French doors, I had a email the next day checking the colour was correct and after they gave me advise, I went with black blinds. I am so glad they sent me t... See more

Rated 5 out of 5 stars

Very nice blind good quality and fits perfectly. We went for the plastic chain as it won't see too much use and it's a very small blind but a cloth covered bar. Especially licked the cover at the top... See more

Rated 5 out of 5 stars

The company that fitted our blinds were unable to procure a replacement remote controller. These guys managed to supply one and deliver in 48 hours so we could open the blinds. Great service

Rated 5 out of 5 stars

Had a good experience. Measuring ourselves was a little worrying but blinds for our French windows (four blinds) and one window blind arrived after three working days and they fit perfectly, thanks to... See more


Company details

  1. Blinds Shop

Written by the company

UK Blinds is your premium blinds online store. We aim to deliver the best selection of carefully selected products to bring the style to your home whilst providing you solutions to your most basic need - your privacy. Our team is always happy to help you with our expertise. -UK Blinds


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

175 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(175)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and Quality.

Great service. Turnaround time was 3 days from order to delivery. Very speedy. Blinds are of high quality. You get what you pay for and I rather pay a bit more for made in the UK goods rather than Chinese imports.

14 February 2024
UK Blinds logo

Reply from UK Blinds

Thank you so much for you kind words. We appreciate it and hope to deal with you again.

Rated 2 out of 5 stars

Delivered to the wrong address

Delivered to the wrong address

21 February 2024
Unprompted review
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Reply from UK Blinds

We're really sorry for the delivery issue. We use only reputable shipping agents and this must have been a genuine error on their part.
We hope this won't discourage you from having us again.

Rated 5 out of 5 stars

Help needed to sync blinds with app on home made blinds

I bought 6 Louvolite motorised kits to make 6 roller blinds for the same room using my own fabric. I linked them to operate via the app to use with Amazon Alexa. Everything went swimmingly making the blinds, linking with the remote, setting positions etc. only snag was blind no.2 despite pairing with the app would not work on the set timings. I have to say one call to the freephone helpline and the support was fantastic. Via a video call I was helped to sort the problem out. Previously I'd tried calling Louvolite, read the various documents, tried Youtube.... a call to your helpline was the help I needed! Thank you- absolutely brilliant. Now my blinds work like magic- up at dawn, down at sunset- all sync'ed to work together! Looks great. I felt I was taking a brave risk making my own blinds but with your kit and help I've got there. Very happy.

31 January 2024
Unprompted review
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Reply from UK Blinds

Thank you Paul and glad to be able to help. Anytime :)

Rated 5 out of 5 stars

Brilliant customer service. Thank you!

Item arrived quickly and a great post-sale service was provided. I was unable to get the remote working with my blinds but they helped get to the bottom of what I was doing wrong. Thanks so much... a very happy customer :)

29 January 2024
Unprompted review
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Reply from UK Blinds

Thank you so much. All the best :)

Rated 5 out of 5 stars

Great service and value

Great service and value, shutters are excellent. Highly recommended!

19 January 2024
Unprompted review
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Reply from UK Blinds

Thank you Nick. It was our pleasure :)

Rated 5 out of 5 stars

Excellent service my husband had a…

Excellent service my husband had a couple of queries so he called and spoke with Mario who was so helpful nothing was to much trouble. The quality of the shutters are brilliant. Would highly recommend this company

16 January 2024
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Reply from UK Blinds

Thank you so much. It's our pleasure :)

Rated 4 out of 5 stars

Family member had issue reaching the control chain

Had a minor issue with the length a chain on one of the several blinds supplied. Reported - within 24hours a longer length arrived together with fitting instruction and video illustration.
Changed completed. Happy wife Happy life. Thank you
Briano

19 December 2023
Unprompted review
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Reply from UK Blinds

Thank you Brian

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Very quick, quality is just amazed me. Every detail is perfect from packing to high class finish of the product. Communication I give ***** 5 star too.

27 November 2023
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Reply from UK Blinds

Thank you so much Jo. We appreciate you being part of our success :) All the best!

Rated 5 out of 5 stars

Great Support

Had a bit of trouble linking my louvolite hub to my louvolite blinds using the neo smart blinds app. Also a small issue using the neo smart blinds skill to link them to Alexa. A rapid series of emails between me and the uk blind support person had everything working fine in no time.
I cant believe how helpful and responsive the uk blinds support person was. Great job!

24 November 2023
Unprompted review
UK Blinds logo

Reply from UK Blinds

Thank you Bob, glad we could help. Enjoy your new smart hub :)

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