UK Bathroom Store Reviews 

5,725
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 382 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often describing items as solid and well-made. Many consumers highlight the prompt and well-packaged delivery service, ensuring safe arrival. People commend the knowledgeable and helpful customer service team for their efficiency and clear communication, alongside an easy ordering process and sensible pricing. However, some people mentioned occasional dissatisfaction with delivery, citing significant delays, lack of updates, or damaged goods. Other customers also noted that certain products did not fully match expectations, experiencing issues with incorrect sizing or discrepancies from online descriptions.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the good quality and sturdy... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Quality

Customers consistently note positive experiences with quality, praising products like shower heads, loo... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and efficient... See more

Service

Consumers find service to be positive, with many reviewers consistently expressing satisfaction and stating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Treated myself to a dark wood loo seat with brass fixings as part of a wider bathroom project . Somehow managed to lose or throw away by mistake the brass fixings. Got back to the company who contact... See more

Rated 5 out of 5 stars

Was a little dubious as buying from a big national store that quality would be low but it’s great. Same make as our local builders merchants and half the price as in their catalogue ( although they d... See more

Rated 5 out of 5 stars

Just bought an upmarket Heritage loo seat from this company at a sensible price and received delivery the next day. All perfect. I was a little bit concerned because reviews on Google were not goo... See more

Rated 5 out of 5 stars

Huge range of options, reasonable prices, delivery was really quick and well packaged. We will definitely use them again when the need arises, can’t fault the website and service.



Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Radiator Shop
  4. Shower Door Shop

Written by the company

UK Bathroom Store have been providing UK homeowners and the trade with the best in bathrooms, bathroom suites, showers, taps, furniture and bath accessories for over a decade. Our staff have over 50 years combined bathroom industry experience and are waiting to take your call on 01524 841087 to discuss how we can help you get the perfect bathroom or the product you need.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,725)

355 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product a

The product arrived on time and was very well wrapped & protected. Dimensions are as per the website & quality seems OK although not yet installed.

31 March 2026
Rated 5 out of 5 stars

Great customer service!

Bought a toilet seat from the UK Bathrooms website and although it was difficult to be 100% certain, it looked the closest shape to fit our loo. Unfortunately, after a very prompt delivery, we discovered it wasn't the right shape. I emailed the company and they emailed back a return form which I used to send back the parcel. The cost was promptly returned to my account. Great customer service!

17 March 2026

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