Easy to order and fairly easy to follow delivery progress. As it was a hat, should have been boxed, as Postman squeezed it through the letterbox but no lasting damage! Hat was as advertised and I’m ha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Delivered in excellent condition, but time between Order & Delivery = 16 days is far too long even from China. Try to speed this up.
Company replied
I ordered a machine part which I was finding hard to find anywhere else. The description of the part by the seller and price offered was very competitive. At first I was reluctant as was concerned wit... See more
Company replied
I ordered 3 x 8gb 3.0 usb flash drives for a very reasonable price. The order was quickly acknowledged and I was advised that delivery may be slightly longer than normal. However, the actual delivery... See more
Company replied
3.9
Great
138 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DANGEROUS KNIFE DELIVERY; BADLY PACKAGED; LEFT ON DOORSTEP
This knife arrived way past the time when I needed it. It was bought for a gift and the time had passed. I had to buy elsewhere and that knife arrived within 2 days, not the weeks it took for yours to get here. The packaging was dangerous with the flimsy blade guard half off representing a danger to the person delivering it. Nobody asked for my date of birth (a legal requirement) when delivering. The knife was left on my doorstep. The knife is not well made and I would not give it as a present. ( Forged Damascus Cleaver Knife Stainless Steel Chinese Vegetable Meat Chopping Kitchen Knives Cleaver Slicing Chef Knife x1)
21 March 2026
Unprompted review
Reply from Uk Vicedeal
Hi Kim Worthington,
Thank you for your review.
We’re very sorry to hear about your experience. We also understand your concern regarding safety and will pass this to your local delivery service.
As I checked, my colleague has contacted you. Hope you will be satisfied with the solution.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
The tiers seem very thin not like the…
The tiers seem very thin not like the original ones not sure I normally purchase them from Segway store but I will replace them and see how they do but in future I will purchase them from Segway stores that way I know for sure they will be good
25 March 2026
Unprompted review
Reply from Uk Vicedeal
Hi Meo,
Thank you for your review.
We understand your concern and believe the product performs well after replacement. If you experience any issues, please feel free to share your order details so we can assist you.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Good price & Fast Service
Good prices. Smooth website. Fast service. Very satisfied. Thank you so much.
12 March 2026
Unprompted review
Reply from Uk Vicedeal
Hi Liz Webb,
Thank you for your review.
Great to hear you are satisfied with the prices, service, and overall experience.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Was quite a seemless experience and…
Was quite a seemless experience and gave a good overview of the seat you were purchasing
26 March 2026
Unprompted review
Reply from Uk Vicedeal
Hi Esher Cheema,
Thank you for your review.
Glad to hear the experience was seamless and the product information was helpful.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Good communication
Good communication, quick despatch, absolutely no problem with the transaction
30 March 2026
Unprompted review
Reply from Uk Vicedeal
Hi Mr Przybyla,
Thank you for your review.
Nice to hear everything went smoothly with good communication and quick dispatch.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Excellent service
Excellent service and delivery. I will be using you again.
27 March 2026
Unprompted review
Reply from Uk Vicedeal
Hi Richard Hayward,
Thank you for your review.
Great to hear you are happy with the service and delivery. We look forward to serving you again.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Really good delivery time
Really good delivery time. Item not yet used but looks exactly what was ordered.
23 March 2026
Unprompted review
Reply from Uk Vicedeal
Hi John Reeves,
Thank you for your review.
Glad to hear the delivery was fast and the item matches your expectations so far.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Uk Vicedeal
Hi Nelson,
Thank you for your review.
Nice to hear the ordering process was easy and delivery was quick.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Great products
Great products. Fast and easy communication. Returns policy. Thanks for a great service. No problems
24 March 2026
Unprompted review
Reply from Uk Vicedeal
Hi Stephen Mulvey,
Thank you for your review.
Great to hear you are happy with the products and communication.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Simple and arrived quicker than expected
27 March 2026
Unprompted review
Reply from Uk Vicedeal
Hi Diyer,
Thank you for your review.
Glad to hear everything was simple and arrived quicker than expected.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Îs to very nice when have discuți on…
Îs to very nice when have discuți on with they
27 March 2026
Unprompted review
Reply from Uk Vicedeal
Hi Marinela Vidrean,
Thank you for your review.
Nice to hear you had a good communication experience.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
My trouser clip order.
I ordered trouser clips which came through very quickly and were just what I wanted. They are of good quality and I received more clips than I expected. Excellent service.
17 March 2026
Unprompted review
Reply from Uk Vicedeal
Hi Trevor Leach,
Thank you for your review.
Great to hear the product met your expectations and arrived quickly.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Quality product at value for money…
Quality product at value for money price delivered on time. To
20 March 2026
Unprompted review
Reply from Uk Vicedeal
Hi,
Thank you for your review.
Nice to hear you are satisfied with the quality.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Absolute Junk,don’t waste your money.
26 March 2026
Unprompted review
Reply from Uk Vicedeal
Hi Paul Beamson,
Thank you for your review.
We are sorry to hear that you are not satisfied with the product. Please share your order details so we can check and help you further.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Fast delivery and a reliable product.
Fast delivery and a reliable product.
Thank you
16 March 2026
Unprompted review
Reply from Uk Vicedeal
Hi Raymond Ellis,
Thank you for your review.
Glad to hear you are happy with the fast delivery and product.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Uk Vicedeal
Hi Elliot Hellier,
Thank you for your review.
Nice to hear you are happy with the products.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Uk Vicedeal
Hi Apimeleki Wairara,
Thank you for your review.
We are sorry to hear you received the wrong item. Please share your order details so we can check and help you.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Keeping me informed of delivery all the…
Keeping me informed of delivery all the way.
19 March 2026
Unprompted review
Reply from Uk Vicedeal
Hi Allan Pyne,
Thank you for your review.
Glad to hear you were well informed during the delivery process.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Reply from Uk Vicedeal
Hi Thomas Glyn,
Thank you for your review.
Nice to hear you are satisfied with the service.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
Easy to order and quick safe delivery
Easy to order and quick safe delivery, many thanks
5 March 2026
Unprompted review
Reply from Uk Vicedeal
Hi Munkhuu,
Thank you for your review.
Great to hear ordering was easy and delivery was quick and safe.
Wishing you a pleasant day!
With best regards,
Lia from ViceDeal
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.